Parking limitations and small size of swimming pool

Location

Stayed in September 2023

Limited options in the menu for dinner

Staff, location, bed and breakfast

Stayed in July 2023

Too many stairs and no grab rails in the bathroom.

River View and central location.

Stayed in September 2023

Friendly and helpful staff, very central location

Stayed in September 2023

No fridge in room

Bed comfortable and lots of hangers

Stayed in September 2023

Rooms were not soundproof as advertised on booking.com but other than a few noisy people passing in the corridor there was little disturbance and no noise from outside with the windows shut.

Excellent location overlooking the River Kent. Very central to Kendal easy walking distance from town centre. Parking is good in the covered parking area. Staff are very friendly and helpful. Good breakfast and decent bar with good selection of drinks.

Stayed in September 2023

Lovely place. Staff friendly. Good room with view of river

Stayed in August 2023

Usual hotel issue with shower head in bath being frustratingly low if you're tall.

Room well equipped and clean, lovely view, convenient parking.

Stayed in September 2023

broken lift

all good

Stayed in August 2023

The usual problem with most hotels, the need for a suitable socket that can easily be reached near a large mirror for my Wife to dry her hair.

The room was clean the bed comfortable the location good and the food excellent.

Stayed in September 2023

the restaurant was a little chilly

delightful staff and spacious room with a view of the river

Stayed in September 2023

Pillows, lack of plain tea bags in room

Room, location, staff

Stayed in September 2023

Nothing

Great location, lovely staff, great food

Stayed in September 2023

Breakfast was very average. I would have thought at this price for a hotel the breakfast would have been better. Bacon was over cooked for example and the choice of buffet items was limited. This is not a sub £100 a night hotel. I can’t comment on dinner as we ate out. Having said that I would stay here again.

Location is excellent and the rooms and leisure facilities were very good. Parking free and easy. Staff super friendly and went out of way to help guests.

Stayed in September 2023

Being told restraunt open all day till 9pm then going down at 5.30pm and told chef on break

Staff polite good position

Stayed in September 2023

I was given the bridal suite (which was ok), but the bathroom really needs a refurbishment for the shower, ceiling and floors. It would be nice to have a socket at desk height so you don’t have to move furniture to plug something in.

The location and a good bar. Staff were good. Room was well equipped and was overlooking the river Kent

Stayed in September 2023

The room was quite warm, but it was a lovely hot day.

Great location when visiting both the Yorkshire Dales, and the Lake District. Choice of dining locations and a nice view over the river with a drink on the terrace. Walking distance to The Factory Tap.

Stayed in September 2023

Things are looking a bit dated & tired in places. Water was leaking into the corridor through a smoke detector in the ceiling (it was after torrential rain though) Tables in the bar area were ‘sticky’ & not pleasant.

Excellent location. Good spa facilities. Friendly & helpful staff. Food very good & value for money.

Stayed in September 2023

The only light in the bathroom was very bright and was attached to the air refresher: no little light over the basin which can do helpful in an unfamiliar room at night.

The position, right on the river and not far either from the station or the town, was excellent. Lovely, quiet room that seemed old-fashioned but actually everything worked okay and the bed was comfortable.

Stayed in September 2023

lighting in room could be better. Self service breakfast slightly disorganised.

Very comfortable beds

Stayed in September 2023

Although equipped for disabled, rather too many steps everywhere

Clean and comfortable Nice river view

Stayed in September 2023

Dog friendly breakfast area.

Sat Nav didn't guide us to hotel and it was quite hard to find the Front of Hotel. Lovely sunny room that overlooked River and Bridge. Nice and clean and good shower. Lovely staff. Dog friendly bar in the evening although at breakfast there wasn't anywhere we could sit with our dog. Carpark was along the road, undercover and our dog didn't like it in there very much. Breakfast was lovely, well cooked and plentiful.

Stayed in August 2023

large, comfy bar area overlooking the river

Stayed in August 2023

Steps!

Clean and friendly

Stayed in September 2023

Porridge was very thin and of poor quality. (I'm being picky, because the rest of breakfast was very good!)

The hotel is very convenient for exploring Kendal. Our room overlooked the River Kent. In fact, it was immediately adjacent to the river, so was quiet at night. Breakfast was a, mostly very, good buffet. We ate one evening meal, which was excellent; we both opted for rump steaks and they were some of the best we have eaten in quite some time. The wine list was very good and reasonably priced, as was the meal. There was also complimentary, covered car parking within 100 yards of the hotel

Stayed in September 2023