The facilities and electrical appliances were a bit old.

Very accessible location - only a few mins away from the train station

Stayed in September 2023

Bar/restaurant menu a little uninspiring for an hotel of this price point…. But the breakfast choices were first class

Quiet… comfortable seating in bar area.

Stayed in October 2023

Breakfast was poor. Beans where very sugary so for a diabetic wasn’t great. There was only two fruit selections and not a lot of bread selections.

Lovely hotel in a great location. River view from our room was lovely. Staff very friendly and helpful. Car park not far from the hotel and under cover which was great. Leisure facilities very good.

Stayed in October 2023

Bedrooms were very tired, hotel needs some investment.

Staff were very nice and helpful. Very good breakfast and free parking. Had one evening meal in the Bar area, this was reasonably priced.

Stayed in October 2023

Bedroom needs a makeover, very tired.

Hotel is in a central location, staff were very nice and helpful. Good car park. Breakfast and evening meals were fine.

Stayed in October 2023

Unable to eat in the restaurant. Had to eat in the bar.

Stayed in September 2023

Parking limitations and small size of swimming pool

Location

Stayed in September 2023

Limited options in the menu for dinner

Staff, location, bed and breakfast

Stayed in July 2023

Too many stairs and no grab rails in the bathroom.

River View and central location.

Stayed in September 2023

Friendly and helpful staff, very central location

Stayed in September 2023

No fridge in room

Bed comfortable and lots of hangers

Stayed in September 2023

Rooms were not soundproof as advertised on booking.com but other than a few noisy people passing in the corridor there was little disturbance and no noise from outside with the windows shut.

Excellent location overlooking the River Kent. Very central to Kendal easy walking distance from town centre. Parking is good in the covered parking area. Staff are very friendly and helpful. Good breakfast and decent bar with good selection of drinks.

Stayed in September 2023

Lovely place. Staff friendly. Good room with view of river

Stayed in August 2023

Usual hotel issue with shower head in bath being frustratingly low if you're tall.

Room well equipped and clean, lovely view, convenient parking.

Stayed in September 2023

broken lift

all good

Stayed in August 2023

The usual problem with most hotels, the need for a suitable socket that can easily be reached near a large mirror for my Wife to dry her hair.

The room was clean the bed comfortable the location good and the food excellent.

Stayed in September 2023

the restaurant was a little chilly

delightful staff and spacious room with a view of the river

Stayed in September 2023

Pillows, lack of plain tea bags in room

Room, location, staff

Stayed in September 2023

Nothing

Great location, lovely staff, great food

Stayed in September 2023

Breakfast was very average. I would have thought at this price for a hotel the breakfast would have been better. Bacon was over cooked for example and the choice of buffet items was limited. This is not a sub £100 a night hotel. I can’t comment on dinner as we ate out. Having said that I would stay here again.

Location is excellent and the rooms and leisure facilities were very good. Parking free and easy. Staff super friendly and went out of way to help guests.

Stayed in September 2023

Being told restraunt open all day till 9pm then going down at 5.30pm and told chef on break

Staff polite good position

Stayed in September 2023

I was given the bridal suite (which was ok), but the bathroom really needs a refurbishment for the shower, ceiling and floors. It would be nice to have a socket at desk height so you don’t have to move furniture to plug something in.

The location and a good bar. Staff were good. Room was well equipped and was overlooking the river Kent

Stayed in September 2023

The room was quite warm, but it was a lovely hot day.

Great location when visiting both the Yorkshire Dales, and the Lake District. Choice of dining locations and a nice view over the river with a drink on the terrace. Walking distance to The Factory Tap.

Stayed in September 2023

Things are looking a bit dated & tired in places. Water was leaking into the corridor through a smoke detector in the ceiling (it was after torrential rain though) Tables in the bar area were ‘sticky’ & not pleasant.

Excellent location. Good spa facilities. Friendly & helpful staff. Food very good & value for money.

Stayed in September 2023

The only light in the bathroom was very bright and was attached to the air refresher: no little light over the basin which can do helpful in an unfamiliar room at night.

The position, right on the river and not far either from the station or the town, was excellent. Lovely, quiet room that seemed old-fashioned but actually everything worked okay and the bed was comfortable.

Stayed in September 2023