Every think

The location

Stayed in May 2024

The rooms are old and tired and could use a refresh. Breakfast not included and cost 22Lbs each the first morning. After that found much better and cheaper local alternatives

Location Location Location

Stayed in May 2024

The bathroom needs some updating as cracked tiles, looked shabby and dripping tap. Room was great bed comfy, air conditioning, comfortable chairs, good to have a fridge too.

The view was excellent of Tower Bridge and the Thames.

Stayed in May 2024

Great location, views over the Thames and Tower Bridge are just the best

Stayed in May 2024

Excellent location view up the thames and tower bridge literally right out my window

Stayed in May 2024

I had a problem with a leak in clothes cupboard But staff sorted the problem. A liitle lack of storage for smalls . Others was very good

Venue Hard to get to by car But easy access to the river. Check in was easy.

Stayed in May 2024

For the price, it’s due for an update.

The location.

Stayed in April 2024

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Good location for Tube and st Katherine’s quay

Stayed in May 2024

The shower did have a bit of mould on the ceiling but it didn’t affect our stay at all!

The hotel put out a bottle of wine and cheesecake for my husbands birthday!

Stayed in May 2024

The bathroom definitely needs renovation, mold on the ceiling due to poor ventilation, bathtub instead of a shower. Noisy air conditioning in the room.

Fantastic view of Tower Bridge. Tasty breakfasts. Possibility to use the hotel deposit. Central location.

Stayed in April 2024

Like everyone else has said, the lifts are slow so be prepared to wait. We ate in Vicinity on our first night - it was not a good experience. From the waitress not understanding the menu to simple questions like could we have a sprite or 7up with the white wine - we asked for a spritzer but she didnt know what that was.... the 7up or sprite never came. Our main course order, which was Salad was not put through to the kitchen so we waited over an hour for that to come. And when it did it was only average. Very pricy & very meh. We didnt eat there after that so cannot comment on breakfast. We had superb breakfasts on St Katherines dock for half the cost of the hotels breakfast. The rooms are small but we expected that.

Location is super, the view from our room of the bridge was amazing. We had a exeuctive twin room. St Katherines dock is a 2minute walk from the hotel with great food offerings at half the cost of the hotel. Cote restaurant was superb for breakfast as was Cafe Rouge & the pizza & service in Zizzi was outstanding.

Stayed in May 2024

Beds moved around weren’t fixed so nearly fell on floor just sitting on the bed!

We were guests of the day, given a free upgrade with wine & mini bar. We eat in the Vicinity and was very good. Great location.

Stayed in May 2024

Wonderful location

Stayed in April 2024

I a senior and climbing into the bathtub for a shower was not the easiest. Walk in shower would be better. The furniture is about ready for replacement, but serviceable. Coffee was not great no matter how I tried it.

I had a room with a view of the Thames River and that was great. The room was large with ample space for all my stuff. Breakfast was very good, nice selection of breads and pastries and eggs, bacon, sausage and omelets. Check in was great and staff are friendly and efficient. Concierge was very helpful.

Stayed in May 2024

Reception very busy

Location was great-amazing view

Stayed in April 2024

No Breakfast offer

Stayed in March 2024

One of the bar ( managers ) was extremely rude and when challenged just walked away from me

Love the location and nearly all of the staff are lovely

Stayed in April 2024

Room was a little dated and tired but I'd still stay again.

The view was amazing. The room size was awesome. The position was superb next to the river, underground, Tesco express! Pubs! Slept like babies in an excellent bed. Conseierge perfect! Cleaned room every day.

Stayed in May 2024

There was no air conditioning on the first floor and the elevators need servicing the rooms look like they need a little refresher

The Concierge’s were fantastic super helpful The corner room that I had was a fabulous view of Tower Bridge

Stayed in May 2024

great location

Stayed in April 2024

Small rooms.

Perfect location, amazing breakfast.

Stayed in May 2024

This is a huge hotel; the service is impersonal. For instance, I wanted a receipt for my payment. First, they told me I could get it at check-out. At check-out, they told me it would be emailed to me. It didn't happen.

Good location, renovated and clean rooms

Stayed in May 2024

Not having coffee and tea in the room. The hotel is a bit far out of the city.

Great access to the rooms. Bar and food were excellent and staff too.

Stayed in May 2024

The bathroom wasn't was clean as it could have been, the shower wasn't great (lack of pressure and water standing in the bath) and one of the bedside lamps didn't have a lightbulb

The location was amazing and the tower bridge view completely worth it. The room was nice and comfortable.

Stayed in May 2024

My room first floor single beds, as a friend was coming to stay was a bit tatty. around the edges When I came back after a trip into the country my double room was fine.

The view from my room probably the best ever since first staying at The Tower in the 80s The procimity to attractions and the Tube and the opportunity to cross the Thames and walk to the Tate Modern and down to the Eye.

Stayed in April 2024