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Reviews of Tower Hotel 3 stars

38 Westgate, Lincoln, LN1 3BD, United Kingdom

#6 of 22 hotels in Lincoln

Guests' Choice

Review score

Based on 2411 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 May 2024

    10
    Fabulous hotel in a central location with excellent food and staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A friendly welcome awaited us. Our room was lovely - spacious and spotlessly clean. The bar was very reasonably priced with friendly, efficient staff. Breakfast was superb as was the one dinner we ate in the hotel.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing comes to mind.

    Great value, nice decor, and super location.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    It was a good central place to stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The staff were friendly and helpful. It was in the heart of the old quarter of Lincoln and easy to access amenities.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    super hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    cooked breakfast could have been hotter.

    locations fantastic for uphill Lincoln.. easy access to the castle and cathedral. room clean and comfortable, however some minor issues with shower, somewhat dealt with. breakfast, good choice on offer. Have stayed a few times at this hotel and would always stay again. Staff are helpful and polite .

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights

    The location of the hotel is perfect, the staff was very friendly, and I especially appreciate how helpful they were when a problem occurred. The food in the restaurant was very tasty, the atmosphere in the restaurant was pleasant.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Highly recommended- great stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Would have been nice to know there was free parking permit for the road. We paid for 24hrs in the car park opposite the hotel

    Great location, lovely rooms and so different from the chain hotel rooms . Lovely breakfast and service in the morning. We were there at the weekend and great atmosphere in the bar in the evening with a very busy restaurant.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff were very helpful and attentive. I was impressed that such a small hotel offered room service and I could order meals to my room instead of eating in the bar/ restaurant alone. I was thankful for that.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    First time in Lincoln but will definitely be back and would not hesitate to book Tower Hotel again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Had to use public car park as hotel does not have its own parking. Having said that, car park was just over the road and cost just under £10 for 24 hours

    Superb location at the top of the hill so no need to tackle Steep Hill!! Breakfast was excellent and plentiful and room was very comfortable

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly welcome and service. Clean room and bathroom with good facilities . Perfect location for exploring the cathedral Quarter. Good breakfast.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Wonderful location, good value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The weather was quite cold but the heating was switched off.

    We were delighted with our stay. Tower Hotel is less than 5 minutes' walk from the Cathedral. The room was basic but the bathroom excellent. Very pleased with the service. The breakfast was excellent, freshly cooked to order. An unexpected bonus: the hotel has some resident parking permits. One of those allowed us to park free of charge right in front of the hotel.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Very pleasant stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If I had to say something it would be that the room was a little cold

    The staff were absolutely amazing and very obliging nothing was too much trouble.Our room was lovely and very spacious

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Short but very enjoyable. Customer service exceeded expectations.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing.

    Outstanding customer service by friendly, helpful and considerate staff team. Very good menu and quality of food. Pleasant and atmospheric bar. Very comfortable room.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The serving of the breakfast was a little slow we had to ask the staff to come and take our order

    Room was very nice and the bed comfortable. There is also a nice bar area

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Great location - fantastic stay!
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, friendly staff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Lovely break in an interesting city.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location and ambience

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Great location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff.warm comfortable room.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great location with welcoming atmosphere
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room a bit small would have preferred not to have the TV and possibly had more room to get ready each day/evening. Lighting wasn't great, certainly not for getting ready but fine for just relaxing in etc.

    Amazing location at the very top of the hill. Loved stepping out and there was the castle walls right in front of you. Absolutely loads of (paid) parking nearby and we were able to park on the street for free all Easter break with a hotel permit that was a bonus. Hotel bar was very popular with locals. Often couldn't get a seat but plenty of other pubs and bars close by. Our room was lovely if not a bit small and not very well laid out. Difficult to sit in front of a mirror to get ready for instance. TV on a huge tripod stand almost in middle of room and almost tripped on it a few times. Bed was lovely and comfortable though. Staff friendly and would definitely return.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lovely, stylish decor. Friendly, helpful staff. Great location

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Plug location

    Comfortable room, location, breakfast and view

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    A really friendly hotel with good facilities and delicious breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The heating was on in the room which made it extremely hot.

    Breakfast was great, and the staff were very friendly and attentive. The room was comfortable, we had tea and coffee facilities (and biscuits!!), it had a fridge too with water in it. The bar was also very nice.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    fantastic staff !! great food and location !!

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely friendly staff, clean and tidy rooms. Great location

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not all items on the evening meal / Breakfast was available

    As rated earlier, location, staff, cleanliness, food served excellant and value for money

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Return visit highly likely!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    The friendliness and helpfulness of the staff was outstanding. The location was excellent for accessing all of the Cathedral Quarter, Breakfast was delicious.

    Stayed in April 2024

Showing 1 – 25

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