13-19 Queens Building, Castle Street, Liverpool, L2 4XE, United Kingdom
#93 of 105 hotels in Liverpool
Guests' ChoiceBased on 3753 hotel reviews
6.9Cleanliness
7.4
Comfort
7.4
Location
9.1
Facilities
6.8
Staff
8.6
Value for money
7.7
Free WiFi
7.2
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End of dialog contentReviewed: 12 February 2024
Mark
IrelandSmall room.
Great location in city centre. Very courteous and friendly staff
Stayed in February 2024
Reviewed: 8 February 2024
Ellisha
United KingdomOur toilet seat was broken but besides that was excellent
The staff were lovely and very welcoming , it’s in a very good areas and very clean
Stayed in February 2024
Reviewed: 6 February 2024
Paul
United KingdomThe bed wasn’t very uncomfortable, springs all felt very worn, was hard, not the best nights sleep. But the location made this tolerable.
The location was exceptional. Close to everything, ideal to explore Liverpool. Got discounted parking for 2 nights aswell which was significantly cheaper than the full price alternative.
Stayed in February 2024
Reviewed: 28 January 2024
Brooke
United KingdomThe paint was coming off the wall and was damp
Stayed in January 2024
Reviewed: 28 January 2024
Mcdonald
United KingdomCheap and cheerful
Stayed in November 2023
Reviewed: 24 January 2024
Joe
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: 22 January 2024
Chris
United KingdomCheap and cheerful. Easy to access
Stayed in January 2024
Reviewed: 21 January 2024
Jerry
IrelandYou get what you pay for and this is unashamedly a budget hotel. It's corridors which are a bit of a maze do give a converted office type vibe. Was not unhappy but have stayed in budget hotels that just were better in terms of lay out and had additional in-house services.
Location great. Very convenient to both city centre and the Riverside attractions. Room was spotless but basic. Team are friendly. Bed is comfy.
Stayed in December 2023
Reviewed: 20 January 2024
John
United KingdomBeds were very stiff
Price and location
Stayed in January 2024
Reviewed: 20 January 2024
Marijana
IrelandThere are couple of things that are not so good but for the location and value it can be overlooked. Recommend
Perfect location, close to everything. Gteat value for money.
Stayed in January 2024
Reviewed: 18 January 2024
Glen
United KingdomCould of been a kettle in the room
The room was clean and it was situated in a central location.
Stayed in January 2024
Reviewed: 17 January 2024
Charlie
New Zealandit was a very odd lay out and some of the hallways were quite confusing.
The location is amazing. The staff were very friendly. The rooms are basic but nice and clean.
Stayed in December 2023
Reviewed: 16 January 2024
Norma
United KingdomLocation was very good. Very good value.
Stayed in January 2024
Reviewed: 13 January 2024
Dylan
IrelandIt is really really cold
Bang on the centre of liverpool
Stayed in January 2024
Reviewed: 12 January 2024
Daniel
GibraltarIt didn’t have coffee and tea facilities in the room. And that you needed to get two lifts to go to your room.
The bathroom specifically the shower was great and clean. Also the bed was very comfortable.
Stayed in January 2024
Reviewed: 8 January 2024
Josh
United Kingdom- The room was showing signs of wear (Cracks/chips in wall) - 3pm check-in, although this is normal for most hotels so can't complain too much
- Amazing location - Lovely clean room - Modern - Comfortable bed - Decent bathroom
Stayed in January 2024
Reviewed: 5 January 2024
Rolf
SwitzerlandThe apartment is good overall. The location is super close to the center. But it is very loud at night and you need ear protection to be able to sleep. The windows are very old and leaky against noise. The staff is very friendly when you arrive, but not when you leave. You're happy when the guests are outside and you don't have anything to do anymore. They didn't even order a taxi to the airport. The room that was offered does not correspond at all to the photos on booking.com. There is a pungently strange taste throughout the house.
The apartment is good overall. The location is super close to the center. But it is very loud at night and you need ear protection to be able to sleep. The windows are very old and leaky against noise. The staff is very friendly when you arrive, but not when you leave. You're happy when the guests are outside and you don't have anything to do anymore. They didn't even order a taxi to the airport. The room that was offered does not correspond at all to the photos on booking.com. There is a pungently strange taste throughout the house.
Stayed in January 2024
Reviewed: 3 January 2024
Олена
Ukraineto get to your room, you need to change two elevators, the shower system is a little confusing, the shower system is stationary, that is, it cannot be moved, it just sticks out of the wall, it is a little inconvenient to use it, the bed was pushed away from the wall, the phone and the pillow fell there, and there was only one chair, although it was designed for two people. why one chair???)))
liked the location, very friendly staff....
Stayed in December 2023
Reviewed: 30 December 2023
Panagiotis
GreeceProximity to the centre, amazingly polite and helpful staff, very clean bedrooms.
Stayed in December 2023
Reviewed: 30 December 2023
Susan
United KingdomVery noisy outside in early hours
Good location clean room
Stayed in December 2023
Reviewed: 30 December 2023
John
IrelandThe way going to my room is confusing and takes a lot of stairs. It’s difficult to go to Hotel B if you have loads of luggage’s gave me a hard time. And the heater not working well even the radiator that was provided not working.
The location
Stayed in December 2023
Reviewed: 27 December 2023
Maureen
United KingdomBed was a bit uncomfortable
Very central, good bathroom, plenty of room
Stayed in November 2023
Reviewed: 27 December 2023
Wendy
United KingdomNo facilities to make a hot drink, the cleanliness of the bathroom was poor
Location
Stayed in December 2023
Reviewed: 24 December 2023
Stephen
United KingdomMattress needs replacing. Lock on door (room 305) needs replacing ,it doesn't install confidence when shutting door . Windows very dirty. Ps, needs a kettle.
It was basic room but okay, for us. Staff friendly. We would stay again.
Stayed in December 2023
Reviewed: 22 December 2023
Rob
United Kingdomnothing
no thrills hotel but good price, location and friendly staff
Stayed in December 2023
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