The parking situation is frustrating. We rented a car, and while the car park (St James) was very safe, it was a 15 minute walk (about 2/3 mile). We ate dinner one night at the restaurant, and while the service was top-notch, I thought the food was just "average", and not a good value for the price.

Loved the location to the Royal Mile. Loved the outdoor balcony and the views from there. Thought the layout of the room was clever - it wasn't large, but had everything could want or need in a good spot.

Stayed in April 2024

Walking distance to everything we needed. Helpful and friendly staff. Lovely, comfy, big bed.

Stayed in April 2024

Amazing style and "atmosphere" at this hotel. Staff was very friendly and helpful, genuinely seemed like they wanted to help. Room was beautiful, well laid out, good mini bar, comfortable bed and amazing view (castle view room). Location is even better than the hotel itself. Walk out the door and right to the main old town area attractions. One thing to note, TAKE A TAXI if arriving from the train station. We say it was a short distance and decided to walk it with our suitcases, which lead to us lugging out bags up countless staircases. Taxi back to the station at the end of the trip was only $5.....So just take the taxi haha.

Stayed in April 2024

The breakfast

Location, the decoration, comfy

Stayed in April 2024

Location, staff in restaurant and cleanliness

Stayed in April 2024

Location is excellent, decoration is artistic and trendy. Room facilities are high tech. But room size is a bit small regarding the price is not cheap. Restaurant is value for money in terms of food quality, vibe and service.

Stayed in April 2024

It was a bit noisy in the room when trying to sleep, it felt like the window was open (when it clearly wasn’t).

Superb location.

Stayed in March 2024

Esther ❤️

Stayed in April 2024

Water pipes or AC made a proper racket.

Location. Staff.

Stayed in April 2024

Ideal location, incredible design, friendly and helpful staff (special shout-out to Cullen at the concierge desk).

Stayed in April 2024

Perfect location and very impressive room. Great value and very comfortable stay

Stayed in April 2024

Odd room layout - bathroom is either side of entrance hall - fine for a single traveller but perhaps inconvenient for more than one. Also wasn't a fan of the very large and slightly noisy fridge in the room.

Very well located. Highly styled. Very attentive staff.

Stayed in March 2024

The floor was dirty, dust everywhere

Location

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

From the moment we walked in, the staff was very accommodating and friendly. I requested a special package for our arrival to celebrate my son's upcoming high school graduation, and they delivered amazingy.

Stayed in April 2024

Unfortunately near a nightclub

Good location for castle

Stayed in April 2024

Warm and welcoming, super stylish. Room was a great size and super comfy bed. The location was perfect for access to all the must see places in the old town. Staff super friendly and helpful. Will definitely stay again

Stayed in April 2024

When asked for extra thing like ( cotton pad or sheet ) they refused to provide Need to be more generous as this is five star hotel

Best Location Clean Friendly staff and nice

Stayed in April 2024

Nothing, it was all good

Excellent location and a high quality hotel with excellent rooms

Stayed in April 2024

Cooked breakfast was only issue

Cooked buffet breakfast was almost cold. Needed to be under hotter plate conditions.

Stayed in April 2024

Our original room was loud, poorly exposed and poorly appointed so I would make sure to get a better room but once you have a great room the whole experience is fabulous!

The hotel is gorgeous, as are all its various common rooms (lounges, bars, corridors, etc) and the staff is absolutely wonderful, from the concierge to the bar to the front door,…everyone. When we had some challenges with our original room they changed it and did so with so much wonderful care and attention. And the location is incredible. You can’t beat it!

Stayed in April 2024

Everything! The location was excellent; the hotel decor, the entrance, the cute reception area, and the warmly decorated sitting area were all very inviting.

Stayed in March 2024

I found empliyees at the reception unusually unfriendly . One day before our check out, i had my birthday. When we checked out next day, we left our bags in the hotel. I said to the lady on the reception, that we had flowers in one big bag. She promissed to take care of the bag... When we came for the bags, a bag with flowers was sqweezed betwin a suitecase and a backpsck. Naturally, half of flowers were broken. This spoiled a bir the imoression from the hotel.

The hotel has an exceptional location. It is a htstoric building right in the heart of Edinburg. Big rooms, though unusually set up. Very helpfull consierge guys We will definitely come back.

Stayed in April 2024

Breakfast could have been better value for money as found the selection quite poor for the money you pay.

Stayed in March 2024