Enjoyed it all can’t find fault

Lovely location in the centre of Beccles next to the river

Stayed in May 2024

Really lovely staff and a relaxing stay

Stayed in May 2024

N/A

It was a wonderful experience with excellent friendly staff and gorgeous food. Already planning our next stay and would highly recommend.

Stayed in May 2024

Facilities were lacking a bit, no bottled water in room, no coffee machine which is pretty much normal in rooms of this quality and no fridge. Tea tray was sparse, 4 coffee sachets, 4 tea bags, 4 milk pots. No fruit/herbal teas. For the size of this room (room 5) I was disappointed that the bed was not a super king. With the age of the building, there was a lot of noise from creaking floorboards from the room above. Some of the decor was tired and lacking in TLC.

Food was excellent, room was very spacious and bed was extremely comfortable. Location is great, right on the river Waveney.

Stayed in May 2024

No elevator access to upstairs rooms which made it difficult for people with limited mobility. Also, the road into Beccles town was closed because of repair work, which made road access to the hotel difficult - BUT important to emphasise that this is a temporary issue only.

A lovely hotel, super location. Very clean throughout. Staff very friendly and helpful. Room was excellent, good facilities and very clean. The quality of the food was excellent, we really enjoyed eating in the restaurant with a view of the river.

Stayed in April 2024

the room was not what I would call superior

the setting was lovely

Stayed in April 2024

Buffet breakfast was poor. Cooked breakfast was excellent

Room very comfortable and staff very friendly

Stayed in April 2024

Toilet paper too thin and cheap for the nightly charge

The location and beer garden by the river is so relaxing and the food was fabulous.

Stayed in April 2024

Character hotel in a great location

Stayed in April 2024

Nothing

The location, building, room and staff.

Stayed in April 2024

Lovely quiet hotel beside the water. Friendly staff. Large bedroom and en suite. The food was excellent served on piping hot plates! Could not fault it

Stayed in April 2024

Nothing at all. No complaints

Everything, the room, staff and food was amazing. Hotel by the river was a bonus - beautiful

Stayed in April 2024

Nothing

Breakfast choices excellent nice local products and well cooked and presented.Hotel situation is lovely on the river the room we had was beautiful overlooking the river.

Stayed in March 2024

All was very good

Location and staff

Stayed in March 2024

No shower in our room

Location. Condition. In fact everything

Stayed in March 2024

Lovely room and breakfast

Stayed in March 2024

Rooms are excellent breakfast is exceptional and dinner wonderful The staff could not do enough to help first class

Stayed in March 2024

We have stayed before and the only issue we have had on each occasion is that the mattresses are fast too soft for us so we don't get a good nights rest. We fully understand that it is a matter for ones choice.

Breakfast on both days was very good. We had to wait some time on the second morning to be served as there appeared to be a young waitress on her own but we were not in a rush so didn't cause us an issue. Room was adequate for our needs which was nice and clean.

Stayed in March 2024

Warm and friendly welcome, beautifully appointed room and excellent breakfast

Stayed in March 2024

Mattress was a bit too hard No complimentary water in guest rooms

Food was good

Stayed in March 2024

Nothing. All good.

Lovely position. Small and friendly. Nice bedroom. Food was good. Helpful staff.

Stayed in March 2024

Hand held shower over bath. Mobility reasons mean I can’t use the bath - but I also couldn’t stand under the shower.

Excellent breakfast

Stayed in December 2023

The shower was inadequate. I e. Not meant for a stand up shower read the sign on the wall. Hence we did not have a shower! Also only 1 pillow each! Very uncomfortable!

The staff were friendly and very helpful. The hotel was exceptionally clean. The breakfast was excellent!

Stayed in March 2024

Soft mattresses

A very peaceful location, although we were woken up at 6.15am on our first morning,buy a member of staff dumping something in rhe bin,thankfully this didn't happen after our second night. The room, the twin on the top floor ( No8) is a nice room ,very high beamed ceiling and fairly bright. Unfortunately the mattresses were too soft for our liking,the hotel throughout is very clean and well maintained. The cooked breakfast was lovely and hot and fresh, and good quality food. Waitresses in the dining room were friendly, I would however suggest the reception staff had a bit of training in being friendly and welcoming, most were lovely, but a blonde in particular, was hard work. The hotel is well located to the town, only a short walk away from a few pubs and restaurants ( I would however call and book early if you want a meal out) as the town seems to be loosing some of them, or they're too busy for any bookings. One thing to note,there is no WiFi in the room, only in the reception area and restaurant. Overall it was a pleasant stay, would have been nice if we had enjoyed our trip on way out.

Stayed in March 2024