Church Street, St Austell, PL25 4AT, United Kingdom
#10 of 12 hotels in St Austell
Guests' ChoiceBased on 1499 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.5
Facilities
8.3
Staff
9.3
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 6 May 2024
Mark
AustraliaParking directions could be improved
Central location, good restaurant
Stayed in May 2024
Reviewed: 6 May 2024
Karen
New ZealandSuper friendly staff & yummy breakfast.
Stayed in April 2024
Reviewed: 4 May 2024
Pal
United KingdomEvening meal, soggy fish cakes, rather greasy lasagna. Breakfast ok
Stayed in April 2024
Reviewed: 2 May 2024
Adrian
United KingdomBreakfast service Awful .........2/ 10
Entering, service,room, restaurant meal food and service 10 out of 10
Stayed in April 2024
Reviewed: 29 April 2024
Claudia
GermanyRoom a little small.
Nice staff, great breakfast and dinner. 5 mins to station
Stayed in April 2024
Reviewed: 29 April 2024
Kim
United KingdomBar area a little grubby in places
room was very clean plenty of space for clothes, shower good, breakfast good as well, did not have dinner. They arranged a taxi for us as we were attending a wedding nearby and found out approx cost.
Stayed in April 2024
Reviewed: 28 April 2024
Burridge
United KingdomShower could have been better Not enough pressure Also heater in bathroom would not turn off got really hot
Lovely meal. Best brocoli ans Stilton soup I've had Pop bingo in bar was a bonus Met some lovely people
Stayed in March 2024
Reviewed: 28 April 2024
Linda
United KingdomAll the stairs. But the building is old so can’t be helped.
The hotel was very central and the staff were lovely always wanting to help. The dinner menu was extensive and good value for money.
Stayed in April 2024
Reviewed: 27 April 2024
Rhonda
AustraliaCar park was a bit hard to find
A one stop shop! After a long day sightseeing it was good to be able to check in, have a cuppa and then go downstairs to eat without having to think about. The rooms were extremely comfortable and the shower was fantastic! Dinner and breakfast were good.
Stayed in April 2024
Reviewed: 27 April 2024
Bates
United KingdomWould prefer to eat dinner in the seperate dining room and not in the bar area as this tended to be very loud.
The breakfast was nice although on the last day it failed to turn up until we were about to leave. Hence we didn't eat it. Hotel is difficult to find
Stayed in April 2024
Reviewed: 26 April 2024
Stephen
United KingdomCar park was a bit small and on the other side of a busy road. Its a really old building with steep stairs and creaky floors, so be prepared.
room comfortable, quite large with a large bathroom. Good selection of different items on the menu, fish and chips were exceptional. Breakfast made to order, good selection. Quality of real ale outstanding, pity there were only two choices
Stayed in April 2024
Reviewed: 26 April 2024
Elaine
United KingdomCentral location Friendly helpful staff Good food
Stayed in April 2024
Reviewed: 26 April 2024
Cheryl
United KingdomPosition of hotel. Comfortable and very clean room Lovely breakfast.
Stayed in April 2024
Reviewed: 23 April 2024
Barbara
United KingdomSt Austell itself was a disappointment as a town but was very handy for Eden project and Dawlish was beautiful.
Comfy room and tasty breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Kathryn
United KingdomGood central location as had travelled by train. Staff really friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Gwyn
United KingdomRoom had no armchair or seating facility other than the bed. Not an issue for us but there was no evidence of a lift or facilities for disabled persons other than a ramp to enter from the street.
Staff were all very pleasant and helpful. Room was adequate. Food quantities good and well served.
Stayed in April 2024
Reviewed: 19 April 2024
Dawn
United KingdomBooking a time for breakfast
The location was good to explore the surrounding areas, the staff were friendly and helpful. Breakfast was nice and hot, we ate in the restaurant in the evening which again was good
Stayed in April 2024
Reviewed: 15 April 2024
Diana
AustraliaNothing
Great staff and good food
Stayed in April 2024
Reviewed: 14 April 2024
Jacinta
United Kingdomtasty food and lovely staff
Stayed in April 2024
Reviewed: 11 April 2024
Anne
United KingdomSome noise from late night revellers visiting a nearby nightclub/casino.
Good food and service. Friendly helpful staff. Excellent base for the Eden Project and Gardens of Heligan. We also visited Par Market and Charlestown. Mevagissey was also nearby.
Stayed in April 2024
Reviewed: 10 April 2024
Michael
AustraliaA handrail in the bath/shower would be helpful
Both the dinner and breakfast were wonderful, good sized servings and really delicious food
Stayed in April 2024
Reviewed: 9 April 2024
Paula
United KingdomBed was a bit soft for my partner who suffers with his back. The coffee wasn't to our taste. Toiletries (shampoo/soap etc) weren't renewed for second night.
Dinner - good choice & excellent. Breakfast - I really liked the table service. Great selection & tasty food. Staff - excellent! Always helpful, welcoming with good attitudes. Room - very clean and spacious - great shower!
Stayed in April 2024
Reviewed: 8 April 2024
Verena
GermanyThe first room we got looked like it hadn’t been prepared for our stay. When mentioning this to the staff, they were absolutely understanding and friendly and offered to accomodate us in a different room which then was absolutely lovely and we had everything we needed. Thank you again!
Good and central location, clean, super friendly staff, awesome and delicious breakfast selection- we’ll be back :)
Stayed in March 2024
Reviewed: 7 April 2024
Anthony
United KingdomAll good . Breakfast really good.
Stayed in April 2024
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