68 Clooney Road, Derry Londonderry, BT47 3PA, United Kingdom
#16 of 16 hotels in Derry Londonderry
Guests' ChoiceBased on 1357 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
7.7
Facilities
8.1
Staff
8.8
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 7 May 2024
Matthew
United KingdomCharge for hottub strange pool cold breakfast very slow on replenishing items
Room was spacious and clean Sunday lunch was fantastic.
Stayed in May 2024
Reviewed: 2 May 2024
Isabell
United KingdomI didn't think it was 4 star, its OK, perfectly fine just maybe bit tired. Good bit out from Derry centre. Table lamps didn't work but changed room no problem.
Food in restaurant was really lovely
Stayed in May 2024
Reviewed: 29 April 2024
Donna
IrelandRoom was cold. Reception whilst helpful, we felt wasn't welcoming.
The food was amazing! Beds lovely and comfortable
Stayed in April 2024
Reviewed: 24 April 2024
Rachel
IrelandThe decor was a bit run down and dated in the reception and staircases
Stayed in April 2024
Reviewed: 21 April 2024
Devlin
United KingdomDecking out the double doors of room was run down and could do with a bit of tlc
Breakfast was okay.. Dinner was superb!! Staff where very pleasant and professional
Stayed in March 2024
Reviewed: 20 April 2024
Donal
IrelandStaff very friendly, rooms comfortable
Stayed in April 2024
Reviewed: 15 April 2024
Aligoogles
IrelandNo elevator and I was just after surgery and had crutches so had to walk un a flight of stairs to get to my room which wasn't the nicest and also the room was very cold. Couldn't turn on the radiator so because of that very little warm water but very luke warm water.
The staff were nice and hotel looked lovely
Stayed in April 2024
Reviewed: 7 April 2024
Granny
United KingdomThe cleanliness and facilities. The quality of the food was excellent in the evening at their restaurant. Compliments to the chef. Reception staff were lovely. The restaurant staff I could not complement. They were professional, but certainly not friendly or polite in attitude. The breakfast facilities were late to open and were very unprepared. Staff at breakfast were more affable.
Stayed in April 2024
Reviewed: 3 April 2024
Carol
IrelandNo lift.
Friendly staff and clean room.
Stayed in April 2024
Reviewed: 2 April 2024
Bethany
United KingdomLots of young children making mess everywhere (which can’t be helped by property I understand) Children running the floors until around 1am then back up at 6am. Disturbed sleep.
We have stayed previously and love the location, it’s just out of the city so handy if you want to drive in but out of the way of the hassle and bustle
Stayed in April 2024
Reviewed: 27 March 2024
Brown
CyprusNo locks on ground floor room windows
Excellent service and good selection of breakfast choices.
Stayed in March 2024
Reviewed: 27 March 2024
Polina
United KingdomRoom
Stayed in March 2024
Reviewed: 25 March 2024
Joe
United KingdomPool in the temperature a little bit cold (travelling with a 2-year-old). A 40-minute wait for dinner on Saturday night.
The room was excellent, very comfy beds. The spa was nice. The staff were very accomodating.
Stayed in March 2024
Reviewed: 23 March 2024
Christina
United KingdomBathroom tiny
Food was lovely for breakfast&good choices,all staff were friendly and welcoming both at reception and in bar and at breakfast time. Rooms were clean,spacious and comfortable.
Stayed in March 2024
Reviewed: 23 March 2024
Rosanne
United KingdomGrumpy breakfast staff
Beds very comfy.
Stayed in March 2024
Reviewed: 11 March 2024
Mandi
United KingdomA little too far from city centre
Hotel was clean, staff excellent.
Stayed in March 2024
Reviewed: 27 February 2024
Paulina
United KingdomRooms are basic with outdated deco. Bathrooms have seen better days. Very small half baths and shower head pernamently fixed to the wall is not a great option for 6ft tall man or a woman with long hair. Pool, steam room and sauna in need of refurbishment. Very warn down and looked dirty in some places but poor maintenance will be the major factor here.
Friendly restaurant and bar staff. Always there to assist and have a little banter. Night manager and and spa/pool teams were great to interact with.
Stayed in February 2024
Reviewed: 25 February 2024
Garret
IrelandRoom cold had to ask for heat put on
Dinner and breakfast
Stayed in February 2024
Reviewed: 25 February 2024
Jenny
New ZealandLocation is a bit far from town and only convenient to get to if you had a car. The in house restaurant was ok for food.
The hotel was wonderful, room was modern and spacious. Staff were really friendly and helpful. The pool, gym, sauna, steam room were free to use, spa costs additional. The pool was bigger than we expected and it was fantastic for a quick swim.
Stayed in February 2024
Reviewed: 21 February 2024
Allen
United KingdomStaff were all lovely and helpful Food was amazing, dinner and breakfast Loved use of the pool etc Room was great
Stayed in February 2024
Reviewed: 19 February 2024
Paul
United KingdomBreakfast on Sunday morning was a disaster. Constant queues at welcome area. Not enough staff. Hot plate far too small. Forever a queue waiting on plates and food to arrive. One particular staff, although whilst under pressure didn’t handle kids well around hot plate, was very rude. As per lots having to wait for plates. Then having to wait again for eggs etc. a bigger hot plate holding more food would simplify everything. Most staff were busy constantly trying to restock the hot plate !!!! Couldn’t clear tables or reset for next people. Was shown to the only clear table left which still had no cups or cutlery etc.
Good facilities. Very good dinner on Saturday evening. Plenty of attentive staff. Food excellent.
Stayed in February 2024
Reviewed: 18 February 2024
Speirs
United KingdomMost of the staff were very nice. But me and my husband wanted to explore so we went in the spa room which the staff member was quick to throw us out. We later seen her down at the pool area and she seemed nice cause the boss was there. The rest of the staff were amazing and couldn't do enough
The place is a very nice place
Stayed in February 2024
Reviewed: 17 February 2024
Jonathan
United KingdomIt is out of town but I knew that in advance to be fair. Parts are a bit dated but it was very clean
Having read the reviews I was a bit unsure but I really liked the place. The staff were really good especially the young guy on reception Ryan? who went the extra mile. The food was really nice and lots of choice both at dinner and breakfast. I used the gym which was large and well equipped
Stayed in February 2024
Reviewed: 15 February 2024
Dorrian
United KingdomLocation...too far out of town
Bedroom very well decorated, warm and comfortable. Excellent dinner. Staff v friendly. Good facilities
Stayed in February 2024
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