Reviews of Whitewater Hotel & Spa
Lakeland Village, Newby Bridge, LA12 8PX, United Kingdom
#7 of 13 hotels in Newby Bridge
Guests' ChoiceReview score
Based on 1481 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.6
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Location
8.8
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Facilities
8.4
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Staff
8.7
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Value for money
7.8
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Free WiFi
8.3
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Reviewed: 9 May 2024
Trevor
United Kingdom4 reviews9.0Superb- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nice location
Stayed in March 2024
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Reviewed: 8 May 2024
Allan
United Kingdom1 review7.0“Great location, good staff, needs a bit of TLC in areas”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
No massive issues, couple of minor things, the breakfast had yogurts out of date, needs a new toaster, the room had a hot tap and a loose warm tap instead of a cold tap which made teeth brushing unpleasantly warm (may just be me) mattress was super soft but not in a good way.
Hotel is a lovely gothic-esque mill, staff were very friendly, stunning view over the river and nearby waterfall, food was of an acceptable quality, bartender was very friendly, plenty of parking, riverside tables outside which was great to sit with a drink in the evening.
Stayed in May 2024
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Reviewed: 8 May 2024
Duncan
United Kingdom19 reviews1 helpful vote9.0“Good value trip in peaceful spot a little away from the crowds”- • Business trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
Attractive building in pleasant situation.
Stayed in February 2024
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Reviewed: 7 May 2024
Timothy
United Kingdom19 reviews4 helpful votes9.0“Really nice one night stay, would definitely come back.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
Room was very comfy. Good choice on the dinner menu, we were both really happy with the quality of the food.
Stayed in May 2024
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Reviewed: 6 May 2024
Monika
United Kingdom2 reviews9.0“Very clean hotel with a great pool”- • Leisure trip
- • Family with young children
- • Family Room with Private Bathroom
- • Stayed 2 nights
- • Submitted via mobile
Great staff in the restaurant in reception. Particularly Danielle in the restaurant. Very friendly. Kids loved her. Dinner and breakfast very well. Pool was great. Lovely weekend away!
Stayed in May 2024
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Reviewed: 2 May 2024
Sarah
United Kingdom1 review8.0“1 night stop- nice just a bit out the way”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Only think is it is a bit out of the way. We went for drinks in Windermere but because it was a 20-25 min drive back we couldn’t really stay out for long as had the car. Depends what you are after really
We had just done Helvellyn so were looking to stay somewhere nice with a pool/spa for the next day but didn’t cost an arm and a leg. It was one of the cheapest options and met our expectations. Nice room and comfy bed. Small breakfast but I filled up my plate with a very nice fry up. Steam room was good the next day, and jacuzzi by the pool was nice sat there for a few hours so was worth the stay.
Stayed in April 2024
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Reviewed: 2 May 2024
Eleanor
United Kingdom2 reviews8.0“Lovely hotel to relax after walking”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room was very hot when we first got there.
The hotel was very comfortable, and the food in the bar was exactly what we wanted after a long day walking. It was nice getting to relax in the pool and sauna too.
Stayed in April 2024
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Reviewed: 2 May 2024
Jamie
United Kingdom7 reviews9.0“Fantastic views, great location, lovely spa, staff were having an argument”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
Bit dated and the breakfast wasn’t great
View was amazing from our room, with private balcony
Stayed in March 2024
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Reviewed: 29 April 2024
John
United Kingdom15 reviews1 helpful vote9.0“Had a lovely stay and would certainly return”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The swimming pool was very cold could do with some heating. .
Location was excellent. The rooms were a very good size. Very clean warm and wecoming
Stayed in April 2024
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Reviewed: 29 April 2024
Ann
United Kingdom39 reviews1 helpful vote7.0“Enjoyed our stay the spa was very good, room was ok, too cold for us and no extra blankets,”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
breakfast was not the best quality, room was cold, pillows very hard, shower was poor could do with a upgrade to power shower
spa facilities excellent,
Stayed in April 2024
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Reviewed: 23 April 2024
Mike
United Kingdom2 reviews8.0“The location next to the river and the size of the hotel rooms are excellent.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
This wonderful hotel is only let down a little by its breakfast service Had breakfast twice, and both times the service wasn't great The food was poor the first time, but there was a big improvement the 2nd time
The location next to the river is beautiful The rooms are big and clean The bathroom was well stocked with products Lots of free parking Checking in and out was quick and easy The leisure facilities were a good bonus
Stayed in March 2024
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Reviewed: 21 April 2024
Beki
United Kingdom10 reviews8.0“Lovely hotel for an overnight stay.”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 1 night
- • Submitted via mobile
Not as clean as it should have been. Bathroom extractor stayed on permanently.
Fabulous location overlooking the river.
Stayed in April 2024
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Reviewed: 18 April 2024
Barbara
United Kingdom4 reviews2 helpful votes8.0“A good hotel if you want a quiet location. Value for money.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
There was dried milk stains down the front of the drawer unit ! The breakfast was a buffet and not that much choice for a vegetarian. I had indicated prior to arrival that we were both vegetarian. The car park at night was very dark and I did report the problem. I was told that they had been having problems. No indication as to when the lights might be working again.
The room was comfortable and had a shared balcony but overlooking the car park.
Stayed in April 2024
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Reviewed: 17 April 2024
Michelle
United Kingdom2 reviews8.0“Would’ve given 10/10 but unfortunately the kitchen was closed for refurbishing.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Beautiful property. Staff are lovely. Great location
Stayed in March 2024
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Reviewed: 16 April 2024
Claire
United Kingdom1 review9.0Superb- • Leisure trip
- • People with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Room was very warm unless we turned off the radiator completely.
Spa was great. Staff very friendly. Restaurant was good, varied menu, lots of gluten free options although no gluten free sausages at breakfast. Easy parking
Stayed in April 2024
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Reviewed: 15 April 2024
Edmunds
United Kingdom4 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
First day of arrival I asked for two more pillows for because of my health needs it took from four o'clock till 10 o'clock at night and even then I had to call down again to find out whether it was possible to get the pillows I think this could have been improved and quicker
Friendly staff lovely clean comfortable room and the spa area and pull was a joy to be in every morning one going down to the restaurant for breakfast always welcome to it was a good experience while done to this hotel
Stayed in April 2024
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Reviewed: 15 April 2024
Katherine
United Kingdom1 review8.0“Good”- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
Food could have been better
Our room and location
Stayed in April 2024
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Reviewed: 15 April 2024
Lynne
United Kingdom12 reviews9.0Superb- • Leisure trip
- • Couple
- • Executive Double Room
- • Stayed 2 nights
- • Submitted via mobile
We had a lovely room, overlooking the river. The setting is so tranquil.
Stayed in April 2024
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Reviewed: 11 April 2024
Kate
United Kingdom9 reviews8.0“Loved the facilities. Would stay again.”- • Leisure trip
- • Family with young children
- • Family Room with Private Bathroom
- • Stayed 1 night
Breakfast was so so, not a great choice and the cooked breakfast items were mediocre. Some parts of the hotel do look a little dated, the room we stayed in could be made a little more modern
The pool was great for the kids and the attedent was helpful and warm and friendly. We had reaaly good fun. The bar staff were also very helpful. The family room size was great and te room was quiet and we slept well.
Stayed in March 2024
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Reviewed: 10 April 2024
Debra
United Kingdom17 reviews8.0“Pleasant & relaxing. Meal we had was very nice.”- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 1 night
- • Submitted via mobile
Had a leisure centre with pool / jacuzzi / steam room & sauna
Stayed in April 2024
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Reviewed: 10 April 2024
Simon
United Kingdom3 reviews7.0“Stay was ok probably needs more dinning staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff to slow in dinning room
Loverly spa clean and comfortable
Stayed in April 2024
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Reviewed: 8 April 2024
Martyn
United Kingdom6 reviews9.0“Excellent, would stay again”- • Leisure trip
- • Family with young children
- • Superior Family Room
- • Stayed 1 night
Nice hotel, friendly staff, excellent location and facilties.
Stayed in April 2024
-
Reviewed: 7 April 2024
Sarah
United Kingdom3 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Breakfast was of poor quality.
Friendly and helpful staff, spacious and comfortable room. Quiet, spa was superb.
Stayed in April 2024
-
Reviewed: 5 April 2024
Elizabeth
United Kingdom14 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Family Room with Private Bathroom
- • Stayed 3 nights
- • Submitted via mobile
Room could have been cleaned better in the day, surfaces wiped in bathroom?
Lovely location Comfy beds Friendly staff Good breakfast
Stayed in April 2024
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