68-73 Queen Street, Edinburgh, EH2 4NH, United Kingdom
#95 of 170 hotels in Edinburgh
Guests' ChoiceBased on 10670 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 18 February 2024
Michelle
United KingdomVery loud music coming from downstairs heard in the room in the afternoon
Room was spacious
Stayed in February 2024
Reviewed: 18 February 2024
Adegoke
United KingdomNone
My son loved the varieties
Stayed in February 2024
Reviewed: 17 February 2024
Rebecca
United KingdomSome of the towels were stained. I was also charged 3 times due to “declined” payment even though there was no reason for it to be declined. Needless to say, 3 times the money was taken and cleared so had to arrange 1 refund and then I was contacted about another refund.
Very friendly staff
Stayed in February 2024
Reviewed: 17 February 2024
Lorna-jain
United KingdomWe struggled to heat the room up and keep it warm.
Lovely clean room and comfortable bed.
Stayed in February 2024
Reviewed: 17 February 2024
Tracey
Isle of ManBooked breakfast for 1st morning not enough tables so we're asked to carry our breakfast to the bar area tables in bar to low to eat off comfortably,no knifes left, asked for eggs and were told to wait for 10 /15 minutes didn't book breakfast for following mornings
Nice comfortable hotel Nice staff very clean great location
Stayed in February 2024
Reviewed: 16 February 2024
Laurence
IrelandGreat location. Nice price.
Stayed in January 2024
Reviewed: 16 February 2024
Samantha
United KingdomToilets downstairs were awful due to people not leaving them clean.
Lovely comfortable rooms. Quick check in even though there was an issue with payment system.
Stayed in February 2024
Reviewed: 15 February 2024
Patrick
SingaporeNice location and very comfortable
Stayed in January 2024
Reviewed: 15 February 2024
Remco
NetherlandsGood location, close to the city centre
Stayed in February 2024
Reviewed: 14 February 2024
Matthew
IrelandLack of dinner
Location
Stayed in February 2024
Reviewed: 13 February 2024
Chris
United KingdomNothing in particular.
Central location.
Stayed in February 2024
Reviewed: 12 February 2024
Fiona
IrelandEarlier check in!
Breakfast was great. Pay the night before for cheaper rate.
Stayed in February 2024
Reviewed: 12 February 2024
Janet
United KingdomAir vent in bathroom in the queen size bedroom pod noisy all night, unable to switch off or close it. Otherwise lovely clean room.
Stayed in February 2024
Reviewed: 12 February 2024
Janette
United KingdomDrink choices in the bar
Location and cleanliness
Stayed in February 2024
Reviewed: 12 February 2024
Rachael
United KingdomCould have done either a kettle in the room.
Great location
Stayed in February 2024
Reviewed: 9 February 2024
Stuart
United KingdomThe air con would be good if it had some basic instructions to maybe set it for the night and its Not the hardest to work but turned heat up before bed and then cold air came on during the night and it was ice cold Not a big deal just some info on how to set it or adjust it would be helpful for the future.
Easy check in lovely room and nice adjustable bed very clean and tidy was able to sleep well and chromecast in room to cast your phone to TV if you wished. Would stay again in a heartbeat.
Stayed in February 2024
Reviewed: 9 February 2024
Bill
United KingdomNo coffee or tea making facilities
Price was great for location
Stayed in February 2024
Reviewed: 8 February 2024
Beverly
United KingdomIt was very quirky. Minimalist but spacious and quite funky.
Stayed in February 2024
Reviewed: 8 February 2024
Simon
United KingdomPoor phone reception and the coffee 🤣
Everything was as expected following the last time I stayed
Stayed in February 2024
Reviewed: 8 February 2024
Valerie
United KingdomSeating in bar wasn’t very comfortable and chairs needed cleaning.
Didn’t have breakfast so can’t comment. Very convenient location. Light bite in bar exceeded expectations.
Stayed in January 2024
Reviewed: 8 February 2024
Philip
IrelandCoffee/ tea making facilities in the room would have been nice. Other than that, wonderful.
Stayed in February 2024
Reviewed: 8 February 2024
Benjamin
AustraliaThe room had a lot of over the top technology (they are smart rooms). The was generally fine, except the air conditioning automatically turns on every like 50 minutes and this can’t be disabled. Also the lights automatically turn off if you have been too still in the room, which is very annoying if you are doing something like reading or using your phone.
The room was clean and generally comfortable. It wa also quiet and had good ammenities
Stayed in February 2024
Reviewed: 7 February 2024
Tables
United KingdomNo drinks facilities in the room.
Staff were great.
Stayed in February 2024
Reviewed: 7 February 2024
Jenna
United KingdomNo tea or coffee in room
Clean comfortable and location
Stayed in February 2024
Reviewed: 7 February 2024
Gillian
United KingdomToilet a bit of a tight space A chair in room would have been useful But nothing really bad
Room had everything needed for short stay Excellent shower Good location
Stayed in February 2024
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