415 Strand, Westminster Borough, London, WC2R 0JT, United Kingdom
#206 of 1,011 hotels in London
Guests' ChoiceBased on 8471 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 7 June 2024
Marie-francoise
United Statesfantastic location!
Stayed in June 2024
Reviewed: 7 June 2024
Gina
United KingdomTv didn’t work in the room… I was aware at check in but no discount given. Breakfast choice wasn’t great, the breakfast wrap was lovely but not worth the money and coffee was cold.
Bed was comfy… room was really dark at night and it was quiet too
Stayed in June 2024
Reviewed: 7 June 2024
Jephter
United KingdomThe room I stayed in was very small for two, a couple but good a single person.
Very clean, lovely staff and always friendly.
Stayed in June 2024
Reviewed: 7 June 2024
Nadine
United KingdomThe TV didn’t work but I really didn’t watch it
The room is relatively small yet the use of space is excellent. The staff is friendly and knowledgeable
Stayed in June 2024
Reviewed: 6 June 2024
Elena
United StatesThe door to the bathroom was not closing fully
Very clean modern place with everything you need
Stayed in June 2024
Reviewed: 6 June 2024
Emily
United KingdomSimple and easy.
We had been given a free upgrade as we got a window and hadn’t booked that. Great value especially for London. Would book with z hotels again
Stayed in May 2024
Reviewed: 6 June 2024
Steven
United KingdomNo comment
Stayed in June 2024
Reviewed: 6 June 2024
Hannah
IsraelThe location is perfect. The staff is friendly and super helpful. The rooms are super small but comfortable and have everything. Definitely would stay here again.
Stayed in May 2024
Reviewed: 6 June 2024
Marie-francoise
United Statesfantastic location. great price for London.
Stayed in May 2024
Reviewed: 6 June 2024
Ann
AustraliaLocation, Location. Easy train ride from Heathrow to Leister square, then short walk to Hotel. Room a little small, however, if a bed & shower is all you need. Will fit your needs. Complementary wine & cheese at 5pm was really nice. Staff friendly & helpful
Stayed in June 2024
Reviewed: 5 June 2024
Sam
United KingdomEverything was perfect
Great location Friendly staff Rooms cleaned every day - perfect for a low cost option in London and rooms are better size than some other similar types of hotels I have stayed in
Stayed in June 2024
Reviewed: 4 June 2024
Nathaniel
United KingdomIt is difficult to find, its hidden in am alley
Smart and clean
Stayed in May 2024
Reviewed: 4 June 2024
Sukistar
SwitzerlandNothing to add here...I was very happy with my stay.
The front of house reception staff member that checked me in was superb. They had amazing red nails - I can't remember the name but was above & beyond for polite friendly vibes. It is so refreshing to get such a warm welcome.
Stayed in May 2024
Reviewed: 4 June 2024
Marlene
DenmarkOur shower had a malfunction - the holder for the shower head didn't work properly, so one couldn't just stand under the shower, but needed to hold on to the shower head to be able to shower. That didn't work at all for my 10 year old daughter, who couldn't shower by her self. That was a big minus for us. We informed the staff on day 1 - but it was never fixed during our 5 nights stay. We notified the staff again when we checked out, and we were offered free breakfast, which was nice, but could have been offered on day 1 when we first informed reg. the problem. The staff was always friendly and you had the feeling that they really cared about our stay though. Don't know why the shower couldn't be fixed, it would have made a big difference for us..
The staff was incredibly friendly and helpful. Lots of stars to them! The room was clean and organised every day with fresh towels and a fresh bottle water, which was nice. The hotel was easy accessible and functional. Breakfast was good.
Stayed in June 2024
Reviewed: 4 June 2024
Avi
IsraelThe room was very small
The stuff
Stayed in June 2024
Reviewed: 4 June 2024
Orit
IsraelThe room was so small 😪
The stuff was Great ,, de de
Stayed in June 2024
Reviewed: 4 June 2024
Luca
GermanyThe room was really small
The hotel is in a perfect location
Stayed in June 2024
Reviewed: 3 June 2024
Paula
United KingdomThe staff are so helpful. Nothing is too much trouble. Fantastic shower room. Quiet considering the location.
Stayed in June 2024
Reviewed: 3 June 2024
Kilcourse
United KingdomNothing
Clean
Stayed in June 2024
Reviewed: 3 June 2024
Patricia
United KingdomNothing. Everything was as expected and more.
The breakfast was fantastic and more than enough. Fresh, lots of choices and replenished when getting low.
Stayed in June 2024
Reviewed: 3 June 2024
Loni
Isle of ManVery friendly staff, secure location and very close to Covent Garden and Trafalgar Square. Ideal location! Rooms are very small but funcitonal.
Stayed in May 2024
Reviewed: 2 June 2024
Chris
United KingdomIt was all good for what we wanted and a great location
Did exactly what it said on the tin
Stayed in June 2024
Reviewed: 2 June 2024
Sarah
United KingdomSize of the room and the awful ‘bathroom’ that offers barely any privacy.
Location was great. Hotel was clean.
Stayed in June 2024
Reviewed: 2 June 2024
Kok-hoong
United StatesEntrance direction to the hotel can be better
Location is very good within walking distance to a lot of the major attractions in London.
Stayed in May 2024
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