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Reviews of Palm Beach Hotel 2 stars

Kotu Stream, bjl 4269 Kotu, Gambia

#4 of 5 hotels in Kotu

Guests' Choice

Review score

Based on 100 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 28 April 2024

    6.0
    Palm beach
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast was very basic and no water was provided in the rooms. Even when we requested water it was declined.

    The staff were very friendly. Alima and Musa in reception are an asset to the hotel.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    They could provide better omelette and fruits. Staff priority is more toward themselves than the customers. My colleague was attacked by a bumster on the beach and the guard kept watching from far with no assistance. Later, as we went up the hotel, he came to gossip about the situation. His presence itself during the situation could have resolved the matter.

    The location is perfect for me.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Bit dated but passable africa as it should be

    Nice simple not in your face good breakfast good staff

    Stayed in April 2024

  • Reviewed: 15 April 2024

    6.0
    Was ok not great but oke
    • Family with young children
    • Standard Double Room
    • Stayed 8 nights
    • Submitted via mobile

    The cats everywhere. Is not hygiene and the internet was very bad

    The warm water

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Would stay again
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Would of been nice to have more variety for TV channels They could of mentioned paying extra for a mini fridge, I didn't see the small sign off to the right behind the counter....I would of requested one.

    Loved the nightly entertainment Food from the restaurant was great Pool was good, staff friendly. Beachfront was great

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Good value for money :)
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good location close to Beach. Free sunbeds.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Room was not particularly nice

    beach location

    Stayed in March 2024

  • Reviewed: 29 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Daily rental price for beach towels. Power outages although not only this hotel affected.

    We liked the location and access to beach. Freshly made cooked breakfasts The staff were brilliant and very accommodating throughout our stay. Evening entertainment was excellent

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 11 nights

    Full-body massage wasn't great and slightly more expensive than local 4 and 5* hotels. Breakfast is passable, it is a 2* complex.

    Very happy with large room, ensuite bathroom is very good; great hot shower. Very good aircon. No toiletries are provided, merely towels & toilet roll. Worktop sized fridges are rentable (£4.60/day) as are safe boxes (located by reception). UK 3-pin plugs (2 of) in my room. Full sized snooker, pool and ping pong tables with TV in large lounge area to watch rugby (& football). Wifi accessible in my room (106) and on beach at 1.8Mbps; I was able to stream (UK TV, YouTube etc) from the beach. Useful and reasonably priced supermarkets 18-20mins walk away. ATM within 10mins walk along the beach (D200 charge). Almost all restaurants only accept cash. Provided entertainment brings guests together several times a day, especially in the evenings with live local bands/groups, 6 out of 7 nights. Unpretentious atmosphere around the pool and beach areas. Food around the pool & beach area is very good, more akin to 3*+. Expect to pay £7-£10 for a meal with drinks. Jet ski, quad bike and SUP hire available down the beach past Solomons. Bike hire 5mins walk back towards the main road (paid D500 for 24hrs). Mangroves out the front allow sunrise birdwatchers and yogis a true delight for the eyes, ears, body & mind. Hotel management are a true blessing to this complex and often available to receive comments and feedback, do not allow any troubles to fester, speak with the management and enjoy your stay.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    WiFi barely worked. The breakfast was very mediocre. The staff made a fuss about many small things and they weren't helpful at all. For example when I invited a friend they were making a problem even though I had booked a room for 2 people. Also the staff in the restaurant are not observant at all and even ignored me talking to them several times in a row which made me leave the restaurant and never come back. Furthermore; this is not a place for young people. It's filled with 70+ geezers who are there on group tour. So don't expect anyone of young age. The rooms barely had WiFi and everything inside the rooms looks old and decrepit. The plugs in the wall don't work properly with European chargers either and many more things. ...

    The hotel itself is fine, yet heavily overpriced. Some of the staff were helpful and nice and the manager was a decent bloke. The shower was nice and the atmosphere and the live band was also quite relaxing.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing at all

    Silent, clean and cheap

    Stayed in January 2024

  • Reviewed: 16 November 2023

    7.0
    Good quality-price rate
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room's facilities were very simple. Food and beverages are a bit expensive.

    The common area and the pool bar are stunning. The hotel is by the beach. Very nice and professional staff. Breakfast was ok.

    Stayed in November 2023

  • Reviewed: 10 March 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    nothing

    very good and good staff

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Had requested a particular room however upon arrival this had not been noted..staff were quick to change room allocation which was good.

    Location, staff, cleanliness, entertainment

    Stayed in February 2023

  • Reviewed: 24 February 2023

    8.0
    Pleasant stay in Kotu
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Payment in cash only was somewhat unusual, would have preferred to settle with card. The breakfast was adequate at best, not a great deal of choice. Hotel is slightly 'dated' - but represents fair value for money at this price point.

    Well situated in Kotu almost on the beach. Rooms were of a good size and had A/C & beds were comfortable. Breakfast available from 7,00am which was important for us because we were out on bird watching tours each morning at 7,30. WiFi fast at bar / reception area

    Stayed in February 2023

  • Reviewed: 24 February 2023

    8.0
    good value for ur money the staff were amazing
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the needs were hard and u felt every spring in them

    location was good right on the beach and minutes to downtown senegambia.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 12 nights
    • Submitted via mobile

    Entertainment.

    Breakfast was reasonable, staff excellent.

    Stayed in February 2023

  • Reviewed: 20 December 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    There was problem with Wi-Fi, but we stayed only one day, so maybe it happened only that day.

    Very helpful and welcoming staff, beach and clean rooms.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    no internet in the rooms don’t use the massages services breakfast really bad organized

    Stayed in November 2022

  • Reviewed: 28 November 2022

    6.0
    We enjoyed our stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    The door leaves space which enables insects to crawl in

    cleanness

    Stayed in November 2022

  • Reviewed: 17 May 2022

    8.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Hotel rooms a little dated

    Value for money, Breakjast included.

    Stayed in March 2022

  • Reviewed: 3 May 2022

    8.0
    Fantastic holiday good to return to Palm Beach. Roll on November
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Not many guests there end of season

    Family friendly atmosphere

    Stayed in April 2022

  • Reviewed: 1 May 2022

    6.0
    Good if you are on a budget, don´t bother booking a superior room, just go with standard
    • Leisure trip
    • Group
    • Superior Double Room with Sea View
    • Stayed 2 nights

    The rooms are not as nice as the pictures, and they only have WiFi by the pool and reception but not in the rooms. We booked a superior room but they offered to move us to a standard room by the pool so we could reach the WiFi connection. To us it was important to have WiFi in the rooms when we came home from long days and wanted to reach out to friends and family. To my surprise, the standard room we got which was technically a downgrade, was actually nicer than the superior room, same size but fresher. The only difference to the superior room was that it had beach view. The superior was also further away from the reception, quite a walk from it, and there was no fridge, lock or even a phone in the rooms to call reception. The rooms are very very basic.

    It is a decent hotel, and good value for money if you are traveling on budget. They have a nice pool area and are not too far away from Senegambia where you can find lots of bars, restaurants, a craft market and some shops with local crafts. They had a nice breakfast buffet in the mornings.

    Stayed in April 2022

  • Reviewed: 28 April 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    great location decent hotel for the price we paid can’t complain. it’s on the beach

    Stayed in April 2022

Showing 1 – 25

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