Unfortunately we had NO WATER for my 8 days out of 10!! Not their fault obviously … but updates were sparse and not encouraging . My compensation of 103 euros was about 3.4 % of my total room cost. There was hardly any entertainment and the only restaurant open was the buffet for dinners . Second restaurant closed because of the water problem.

The environment, the friendly staff, the room location ( overlooking the sunset ) in a magnificent garden.

Stayed in March 2024

Room could have been cleaner. Rooms are ageing. They are due for renovation.

The food was excellent. This true for the included breakfast as well as for the purchased food and drinks. Prices for food and drinks were reasonable given the location. Beach and pool were wonderful.

Stayed in March 2024

Staff was rude

Beautifull room and hotel

Stayed in March 2024

The room had mosquitos, but we were provided with a spray. We ate at the onsite restaurant and had the most extensively dishes- shrimp scampi, we asked for melted butter and were told no. The scampi were actually small lobsters

Breakfast buffet was fine. The room was quite, and had a nice view.

Stayed in January 2024

Area around the hotel is not great and only really accessible by car and the parking is often full. Room had no facilities for tea or coffee or for reheating a baby's bottle.

Great hotel located right on the beach with a large swimming pool.

Stayed in January 2024

Just a need to update the bathrooms

If I was to find any fault ut would be the need to update the bathroom but otherwise I couldn't fault the place. A lovely stay that I'd recommend and definitely be back

Stayed in December 2023

Air contionning not functionning well/noisy

Cocktail hour

Stayed in October 2023

The bathrooms were a bit dated.

Great location, beautiful common areas, Delois food. And cocktails at the bar and in the restaurant!

Stayed in August 2023

The whole facility is nice but not overwhelmingly so to justify the rather high price. The area outside the hotel is a rather dull parking next to the Casino which is not exactly the best corner of Guadeloupe.

Nice hotel, close to the airport but still enough outside the city to have a nice clean beach nearby. Breakfast started at 6:00 which allowed use to profit from the jet lag. Nice common areas. Nice sea view from the selected room. Private hotel beach small but nice. Large enough facility to not be too crowded despite being fully booked.

Stayed in April 2023

loved the animal friendly approach. There were many cats, kittens and chickens on the restaurant floor. it’s super cute, but you have to remember that chicken use the toilet when they feel like it - sometimes it means on the restaurant floor. It is not really what you want to see smell and step on during your breakfast.

Beautiful beach, very comfortable beach chairs. Staff is friendly and helpful. Oh, and the most delicious breakfasts!

Stayed in April 2023

Nothing

Everything, the staff were welcoming and helpful. The location was excellent and the facilities too.

Stayed in April 2023

on weekends, parking places very limited. we had to park outside

nice pool and beach rooms okay, nothing extraordinary

Stayed in April 2023

Language difficulties we spoke little to no French and staff spoke little English but that was no disrespect to them we got by.

The setting was beautiful

Stayed in February 2023

The water was never hot for shower, buffets were excellent but a bit boring after a while. It’s supposed to be the Creole Beach and Spa but there wasn’t a booking available in the Spa for the entire week of our holiday which was a real let down.

Friendly staff, lovely beach and garden, big room and a great premium restaurant.

Stayed in February 2023

The breakfast was plentiful but didn’t have a variety of options from day to day. Room was a bit dated.

Staff at the pool bar were so friendly and quick. Food was tasty and ready quickly. Walkable area with plenty of quick dining options and market across the street. The water sports booth was a hit with my children.

Stayed in February 2023

The room and areas like the pool needed more upkeep - worn edges, water damage, mold, dust, etc. Parking the first night - it was really busy and frustrating although we finally found a spot in an odd place. The area around this hotel is very developed.

The breakfast buffet was amazing, exceeded expectations. The beach, the view, the property were lovely. Also, we enjoy our patio - very nice to sit and relax with a view of the ocean. We liked the resort cats and chickens too : ) Also, it was easy to get to nice spots like Plage de la Datcha and Sainte Anne in our rented car.

Stayed in February 2023

The phone in the room didn't always work well (we often had to just go down to the front desk to speak with them because the connection over the phone was very weak); no room service menu (and the cost of room service was the same as going to the full buffet: 40 Euros). Be mindful that when the folks at the front call a taxi for you, the taxi will start their meter from the time they get the call - generally adding another 10 to 15 Euros to the price - so you're better off finding a flat rate airport transfer in advance, or getting the contact information of a local taxi driver who won't do that.

The resort conveniently had everything we needed: nice pool, sunny beach, several restaurants, and a spa on site. They also had a very helpful and honest concierge service, which helped us determine where to get the best rates on car rentals (hint: it's at the airport, even though you need to take a cab there). Location was wonderful, staff were attentive, public areas were constantly cleaned. We were really able to relax because of these things.

Stayed in February 2023

This may not be the best destination for American travelers. Very few folks in Guadeloupe speak English. Our room was comfortable and clean. Great pool and beach area, but both nights of our stay a rooster crowed incessantly outside our window and on one of the nights two cats fought for over an hour. After the first sleepless night, the hotel had a party on the beach outside our room and the band kept us awake until the rooster could take over. This may sound like the angry American tourist, and I don’t mean it to be that way, but our questions and issues could not be addressed because I don’t speak French and almost no one speaks anything but broken English.

The breakfast was terrific.

Stayed in January 2023

empty fridge, incomfortable soap and very bad shower system

very nice beach and exterior amenities

Stayed in January 2023

Bathroom is very outdated and smellly

Friendly staff,very good breakfast,close to the beach

Stayed in January 2023

some details: flags at the beach need to be changed. out of 5 only 1 is ok… some facilities such as the toilets by the pool could be regularly clean. Thé room with the air conditioning remains constantly humid …

spacious room

Stayed in September 2022

Internet could be better

Room was Comfortable

Stayed in August 2022

Spa : rude and not friendly spa manager. Rooms : the air-conditioning was broken. They do not have a spare fan to handle in case. Very old room and bathroom with mould. Staff : Not friendly and overbooked. Impossible to make a reservation over the phone. They are always calling you back... It is a 3-stars hotel not a 4-stars.

The location of the beach The pools The buffet menu (Friday evening) The welcome cocktail The bar with a concert

Stayed in August 2022

room not that clean, food at restaurant was ok

pool, location close to nice and calm beach

Stayed in August 2022