My partner found the pillows too thick, and unfortunately, the staff were unable to provide any thinner ones. Additionally, room service was not offered.

An ideal location that placed everything conveniently within reach. The room was spacious, featuring a large balcony with sea view and equipped with high-speed WiFi. The breakfast was excellent. Fresh, clean towels were provided daily.

Stayed in April 2024

This hotel exceeded are expectations everything was good. The location excellent. The staff very friendly helpful and accommodating. The breakfast excellent. Very large balcony with a view off the sea also. I'm not sure why this hotel is only 2⭐⭐ stars as I would easily give it 4 ⭐⭐⭐⭐. We have previously stayed in other hotels in Chania with swimming pool this is the only thing it didn't have but who needs a pool when the sea is so close! Excellent stay hopefully will be back soon.

Stayed in April 2024

In the morning there was a lot of food smell on my room.

Cleanliness Friendly staff View from my balcony Location

Stayed in April 2024

ALl good.

Excellent location and a well manged property in the centre. Thanks for a more than pleasant stay.

Stayed in February 2024

Very good employees. Especially the front office.Always willing to help you with anything you need.

Stayed in March 2024

Breakfast was good, but they can vary a little the food. We stayed 4 days and it was almost the same everyday. Location : we rented a car and we parked near to the hotel . (approx 1Euro per hour, after 9 pm its free, till 7 am) Room: Very clean and comfortable Kudos to the receptionist who was very nice and helped us a lot with the information regarding restaurants, places to visit, parkings, money exchange , etc.

Stayed in February 2024

Amazing Location

Stayed in February 2024

N/A

The staff is simply amazing. Very well informed about anything you might need, friendly and helpful. It was a rare and unexpected perk! Also, the location is excellent, right in the middle of the old town, the rooms are really nice (amazing mattresses and bathrooms), and the breakfast very good!

Stayed in January 2024

Everything. From the warm welcome of Despoina at the reception to the breakfast buffet and all the rest of the staff we met during our short stay! highly recommended!!

Stayed in January 2024

Everything was perfect, if I come back again, I will choose one the the Elia hotels in this city

Location is the hearth of town and shops, Breakfast was one of the best, ingredients was very natural compared to other hotels, and chef made daily some pastries which we cant see in other hotels, and breakfast quality can cover room price, and they were very friendly kind staff, room was extemly clean and daily cleaned and balcony with wooden doors was plus to cut out city noise at night

Stayed in November 2023

Nothing. All met our expectations.

The location was perfect. Only a few minutes walk to the port area. The room was comfortable and very clean. Very well lit with good air-conditioning, which is managed within the room not centrally controlled. The balcony gave magnificent views of the city all the way to the sea on one side and mountains on the other side. The breakfast was very varied including even some local delicacies. Strongly recommended.

Stayed in October 2023

Nothing

Excellent location to walk to and enjoy Chania , staff lovely and helpful

Stayed in September 2023

Nothing

Perfect location, right in the middle of the old town, great size room, very clean, exceeded expectation. Good breakfast

Stayed in September 2023

Great location, lovely staff, nice decor, good soundproofing so quiet at night even though in a busy area

Stayed in September 2023

Close to everything and the staff were so helpful. Areti made our trip so special with recommendations for eating and tips on how to enjoy Chania.

Stayed in September 2023

- the safe was a bit tricky to use. It didn’t have the instructions and the alarming noise kept going off. On a positive note, a member of reception helped resetting the safe quickly

- attentive staff - good breakfast - location

Stayed in September 2023

The location and the staff was really polite and helpful. Really good breakfast

Stayed in September 2023

It was really hard to locate when we arrived.

The location was great, comfortable bed and helpful staff!

Stayed in July 2023

Location was great

Stayed in July 2023

Nice and clean hotel. Very central. Great breakfast!

Stayed in July 2023

The working staff

It’s near most restaurants and the staff took care of you

Stayed in July 2023

Some of the reception staff could be more attentive Some of them were really service minded and smiling , kind and helpful others weren’t. Refrigerator made lots of noise.

Right in the Old town - lots of restaurants Great amenities in bathroom Location Clean

Stayed in July 2023

Perfect location, rooms with balconies overseeing the charming ciry, rooms polished everyday, super friendly and helpful staff!

Stayed in July 2023

We have travelled a lot and stayed in many different kinds of hotels and I have to say honestly this hotel is very unique as I cannot really think of anything I did not like. One thing we would have found useful is instructions of how to use the safety box.

Everything from check in to check out was very smooth. The location of the hotel is central, staff super friendly and helpful, breakfast had great selection. Also the room was comfortable with big balcony and modern bathroom. The hotel is quite small but they were able to offer things such as booking transportation, late check out, gluten free bread etc upon request.

Stayed in July 2023