Outdated facility with non working equipment (AC). The facility requires a general renovation

Friendly host

Stayed in July 2023

I wish the room service staff put more effort in cleaning the rooms. I wished that they had provided us with clean towels and have exchanged the bed and cover’s sheets. I wish that they provided basic requirements for the bathrooms. Most Bathrooms need renovation. Overall, I wish that the staff workers and the organizers pay more attention towards the hygiene of the place, because it plays a huge role for the guest’s stay.

I liked the staff, safety, and the location.

Stayed in August 2023

I’ve lived & worked in kos and is is my honest opinion….The only bar was at the pool. the lady who ran it in the day did nothing but moan about guests, said she was too busy said she had no break yet she kept disappearing & moaned about people drinking….we are having a holiday & paid for it! . i work very hard as a nurse & came for a rest, a few drinks & paid good money to stay & don’t want to listen to someone who doesn’t want to be happy in their job….there was no still water available at 32 degrees heat….was told to buy it! no tonic water available for gin (never in my life have a been to an all inclusive bar where i had to buy tonic water) no cocktails, no snacks. just 5 spirits, red& white wine on tap, beer & fizzy drinks available. no frappe unless you paid for it. a coffee machine & limited cake at 4pm that disappeared in seconds…was told one day i couldn’t gave any and it was gone!. no bins around the pool. cups & glasses or tiny (like school water glasses) The guy in the Evening was extremely friendly yet seemed frustrated with the limitations of what was in offer to give to guests. The hotel shop is extremely overpriced. there is one down the road to the left much cheaper for snacks, tonic water & still water! . Food in restaurant was ok….hit & miss with availability (spaghetti bolognaise was available every night) some traditional greek food was yummy. no desserts just melon or cake that was so sweet it hurt my teeth! breakfast & lunch the same every day. A bit like a canteen. More fresh seafood & meat would of been lovely. Everyone had to clear away your own plates. tables not wiped down. The room basic, i had already used little bottles of shampoo on my sink on arrival. had to ask for a fridge & no hairdryer(ask at reception) & told no double beds although advertised as double or single. my Bed had a big dip in it which made it uncomfortable. the bathroom smelt of drains.

views, swimming pool, some of the food

Stayed in July 2022

The food was taken quickly - almost no food was available for breakfast. And probably for lunch and dinner. Very far from everything if you dont have a car. The staff do not care about anything..

We had a room at the top with a nice Beachview. Not many rooms have this view. The room was really big - a big plus.

Stayed in July 2021

The cleanless. No professionals. No change the meals.

The swiming pool

Stayed in September 2023

Everything

Nothing really except Denise the owner. Not even a glass in the room or bathroom, old food left in the fridge, not for us.

Stayed in September 2023

There was a faulty Aircon unit, which meant sweltering temps at night. The bathroom counter had old toothpaste marks, the loo seat was completely detached from the loo itself and there were sections of the room decor that came away entirely. The food was appalling. There was a very tired looking breakfast with sections of browning apple left on open plates. The cooked elements also looked very unappealing. Dinner was pretty much the same, with tired looking salads and unappetising stews.

Close to the local town on a good bus and Hopp scooter route. Denise, one of the owners, was pleasant.

Stayed in August 2023

Rooms, nowhere near adequate (loose wires, plug sockets falling out, bedding not fresh smells stale, wardrobes and drawers broken, bathroom dirty, taps falling off thick with dirt and mould. Room housekeeping not acceptable. Facilities (most of which are unusable, pool table full of junk can’t be used). Playground unusable due to smell from outdoor toilets which are unusable as absolutely filthy with excrements. Pool was green and had slimy feel. Food (chef/cook qualifications or experience questionable). Drinks, alcoholic drinks and soft drinks (extremely watered down), staff morale (due to management, lots of angry shouting in front of guests, very intimidating and scary, completely unapproachable) staff crying in front of guests. Entertainment (none seen other than owner/manager singing with his guitar, not entertaining). Security and safety of guests is poor, If you accidentally use key to open the wrong room access is all yours, keys open all rooms, balcony railings not safe wedged with cardboard to keep up. Photos and advertisement are not a true reflection of this hotel at all. I have Photo/video proof taken. This is not a 4 star hotel or even 3 star. Booking.com need to protect others from booking this hotel urgently.

The area location around the hotel premises was nice and scenic.

Stayed in August 2023

This was booked due to cancelled flight and we knew little of the location/hotel. Host was fantastic and assisted us greatly ensuring we had a family room (although we could only book 2 rooms online) top host

Stayed in August 2023

The pool was very dirty didn’t see anyone clean it and there was rubbish.

There was an old guy who was very rude with the customers

Stayed in August 2023

We stayed there over a week. It was out of date and not maintained properly. Water leaking from toilet to floor. Etc The food was not good. No juice for the breakfast. Sousages, bacon and egg not cooked properly. The cleaning was not done as it should with new towels or sheets, sometimes all was taken and no new given. No lights in the fitness room. No entertainment in the svimmingpool area, an dusty/brooken pooltable. The manager or owner seemed to just walk around and played boss sat by the pool and smoke and sometimes tried to get us pay for things that was included our stay. Fx to enter fitness room. Not friendly or serviceminded. I cant belive this to be a 4 star hotel. Should be max 2.

Close to beach and Kardamena.

Stayed in August 2023

Rude staff, room didn’t get cleaned, disgusting breakfast, no comfortable beds

Not much

Stayed in August 2023

All was ok. You get what you Psy for so I am very happy.

A valuable hotel. Order all inclusive because it’s no restaurants around the corner. You can rent bikes and go in to kardema - recommended. Since it is a valuable hotell you can still afford and do daytrips a few days Very friendly staff.

Stayed in August 2023

Beds very hard

Friendly staff very helpful

Stayed in September 2022

drinks could do with more and more choice in all inclusive , food could be hot

the property was ok , allocated a ground floor apartment because one of us in wheelchair

Stayed in August 2022

The bathroom was extremely disgusting. Garbage was everywhere along the roads.

the view of the beach.

Stayed in August 2022

Well I saw complaints about loo roll, towels etc, beds not being changed. We had soap, we had loo rolls, we had towels. When I asked for more towels, we got more towels. I don't need someone to make my bed, I'm a grown up! If you want that, they are a little short staffed at the moment, so don't stay, not ask for clean towels or sheets and then complain after instead. I only wash my sheets once a week at home on my bed so it didn't bother me. But if you want clean sheets every day or your bed made every day for you, you need to ask or it may not be done. So not what I didn't like, but a warning to you if it will bother you. The private beach for the hotel is stoney. But it has free sunbeds for guests which is great and has a fantastic view. If you want sand, walk up the shore a little and you get sandy beach.

The food was really nice, all traditional Greek food and there was a wide range of dishes to choose from for lunch and dinner. Always lots of salad, feta, tatziki, stuffed vine leaves, plus rice/ potato and spaghetti dishes. Different meats, fish , meatballs, moussaka and vegetables. Baklava cakes are served in the evening, watermelon served twice a day. Everything is Greek food (so don't come and then complain if you want something else) and rotated. Breakfast was breads, fresh yoghurt, different jams, preserves, figs, fruit, chocolate spread, honey, muesli, cereals, milk, cooked meats and eggs, cold meats and cheeses and eggs. The staff are very friendly, Nikos is attentive to his guests. He plays the guitar and sings sometimes in the evening (he's very good). Saturday night is Greek night with music and dancing and fire! The resort is respectable, tidy and well laid out, it is very close to a private beach. The pool is very nice and clean, it has sun loungers for free. There is water on tap at meal times (we filled our bottles up) and taps in the room and fridges (you can drink the tap water btw). At the bar, there are soft drinks available, wine, beer, spirits like rum and gin. We also were made "*** on the beach" cocktails. Bar is open from 11am to 11pm. We were allowed to have lunch when we turned up earlier than our check in time and the day we left where our taxi was late afternoon after check out time, which is really lovely of them There is a bus route that takes you to Kardemena Town from am to late pm. Hotel has the timetables, it also has bicycles you can borrow. It also can sort out car hire, and buggies, mopeds etc There's car hire places everywhere. We found it quick to walk to Kardemena Harbour, about 25 minutes and a nice walk along the beach front. We then also hired a car. Driving around Kos and parking is pretty easy to be fair. This place is away from things, it's quiet, it's peaceful.

Stayed in August 2022

Could have been better cleaning & maintenance in the room.

Nice location

Stayed in August 2022

Not worth your money. Badly run. Very rundown. Felt bad for the receptionist, having to deal with all the complaints from all the guests. Pool was murky. Rooms were never cleaned.. trash taken out 1 in out 7 nights stay. Aircon was broken and so was our fridge. Extra bed for our child was full of unprotected springs and a very very thin mattress. No one could sleep on a bed like that. So our daughter slept in our bed. What a mess of a hotel!!

Stayed in July 2022

Unfortunately the rooms was not cleaned in a week while we was there, even the towels have not been changed, and it should not be called all inclusive, we have to pay for lot of thing.

The location is very beautiful, the beach is near

Stayed in July 2022

there is not very much around only 1 shop in the hotel and one 10 minutes away. The town is 45 minute walk away. The “private” beach is not exactly private and the rocks are sharp and dangerous. better ocean if you walk up towards the town. No labels on any of the food and flies can often go towards it when it is left. Maids sometimes do not come and you must ask the manager who will clean up.

it was very pretty and pool was big. set back beach is close. Good value so you get what you pay for. Food is adequate nothing to rave about.

Stayed in July 2023

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Stayed in August 2023

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Stayed in August 2023

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Stayed in July 2022