41, Kallinikou Sarpaki str., Chania Town, 73131, Greece
#15 of 128 hotels in Chania Town
Guests' ChoiceBased on 110 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.5
Staff
9.9
Value for money
9.3
Free WiFi
9.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Shira
United StatesEverything was beyond great Notice there are some stairs to climb to sone of the apartments
Beautiful apt. Very nicely decorated, spotless clean, comfortable beds Very nice for a family Great location in the old city of Chania We loved everything about this apt. And Greg was super nice and helpful
Stayed in May 2024
Reviewed: 2 April 2024
Petros
GreeceThe soundproof could be a bit better but the room is close to a busy street with turists etc so its only normal there would be noise.
Close to the city center, the place was amazing and cozy. The bed was really comfortable and i could focus on my work. Daily cleaning service was top notch. I would visit again if given the chance.
Stayed in April 2024
Reviewed: 30 December 2023
Catalina
BelgiumN/A
The host is absolutely amazing and he went above and beyond to make our stay extremely enjoyable. The suite is spacious, nicely decorated /renovated and very conveniently located. Greg had a lot of tips for us regarding the places to visit and the restaurants to try. We would definitely love to stay again at J&G suite.
Stayed in October 2023
Reviewed: 20 October 2023
Polly
United Statesthe location and accommodations were fabulous but the highlight was the owners. they were so helpful and friendly and wanted to make sure they were making our stay all it could be.
Stayed in October 2023
Reviewed: 25 September 2023
Marcel
GermanyBeautiful apartment in an excellent location in the old town of Chania. Many restaurants, shops and bars are within walking distance. The hosts are extremely friendly and helpful and can give you valuable advice on many things. Due to the central location it can be a bit noisy in the evenings. A breakfast offer or an arrangement with nearby restaurants would be desirable to round off the value for money.
Stayed in September 2023
Reviewed: 17 September 2023
Ashley
United StatesNo parking
So well done and very comfortable- great location!
Stayed in September 2023
Reviewed: 30 August 2023
Marie
AustraliaWe loved everything.
Everything was amazing. The host was gorgeous and waited up for us after a flight delay and an after midnight arrival. The room was beautiful, clean and modern and the location was awesome.
Stayed in August 2023
Reviewed: 27 August 2023
Samantha
United KingdomBathroom window from another apartment opened onto terrace. Pictures on website are a bit deceptive on actual size.
Modern, stylish, amazing location. Great restaurant recommendations and advice on trips. The owners Greg & Joanne were very welcoming and friendly.
Stayed in August 2023
Reviewed: 21 August 2023
Maria
United StatesWonderful accommodation, great hosts and very comfortable location. Parking was easy on the streets around. Thank you!!
Stayed in August 2023
Reviewed: 21 August 2023
Yasemin
United Kingdom-
From the excellent communication when booking the accommodation to entering the property, I was greeted with warmth and hospitality. No request was too big for the lovely owners. They were always on hand if needed, and if you didn't, then you were undisturbed ( other than coming back to a clean tidy room every day). The apartment and building in itself was an exact reflection of what you see in the images when booking 'simple chic', I would describe it as. Also, to note, the bed was like a fluffy cloud. Even once checked out, the owners went beyond accommodating my needs. The location was superb, in the heart of Old Town it was quiet enough; A 5 min walk to the main street and only a 20 min walk to the local beach. Highly recommended <3
Stayed in August 2023
Reviewed: 16 August 2023
Monica
SwedenI loved everything about J&G Suites, it was perfectly situated, nicely decorated, comfortable beds and very nice showers, clean, fashionable and they were very accommodating. I can highly recommend it.
Stayed in August 2023
Reviewed: 6 August 2023
Niamh
IrelandWe (my boyfriend and I) stayed in J&G Suits for 1 week in July and could not have picked a more perfect hotel. The location was ideal, just minutes walk from the harbour on the most picturesque street. The room was beautifully designed and extremely clean. Bed was very comfortable. We were extremely thankful for the air conditioning which kept our room lovely and cool. The host Greg was very attentive, provided us with lots of useful information and even helped us book a day trip + rent a car. He really goes above and beyond for his guests. Nothing was too big of an ask. In term terms of food, our top 3 restaurants were Pallas (book the balcony seat for sunset), Tholos and Throumbi. We found Fresh Point Juice bar very good for breakfast/brunch.
Stayed in July 2023
Reviewed: 21 July 2023
Kimberly
SingaporeNot much storage space for luggage and clothes
Nice room, great location
Stayed in July 2023
Reviewed: 7 July 2023
Jennifer
United StatesMinor point, but the room requires 2 keys (one for the outside door to the building and one for the room itself), plus a plastic keycard that has to be inserted to turn on the electricity for the room. All 3 items were on a single keychain and weren’t easily separated. This meant that when we didn’t all go out together (which happened multiple times, as there were 3 of us including our 15-year-old), we had to leave the keys in the room and then when we returned, text whoever remained in the room, who had to go down a flight of stairs to let us into the building. Seems like a more efficient key system could be developed. Also, be aware that parking can be very tricky in this area. Greg provided us with useful information about free parking options when we asked, but it would have been great if the hotel had a sheet of parking information available, including instructions on how to access paid municipal parking for people interested in that.
This is an amazing gem of a hotel in the heart of Chania’s old town. The room was fantastic, and Greg and Joanna were gracious hosts. There are great restaurants steps from the hotel and it’s a short walk to the Chania harbor. Highly recommend.
Stayed in July 2023
Reviewed: 5 July 2023
Walid
GeorgiaEverything was perfect
Stayed in July 2023
Reviewed: 4 July 2023
Sarah
IrelandBeautifully presented one bedroom suite. Stunning decor, great air-conditioning, very clean, complementry water cooling in the fridge on arrival, tea/coffee facilities, extremely comfortable bed and its huge as is the sofa bed, gorgeous products for showering, hairdryer, right in the centre of exciting Chania, walking distance to port. Great location. Greg is the perfect host, at the end of the phone 24/7 yet left us to our own devices. Very helpful with any queries, a gentleman. Thank you.
Stayed in July 2023
Reviewed: 20 June 2023
Sally
United KingdomNil
Great location and Greg the host was very helpful
Stayed in June 2023
Reviewed: 20 June 2023
Jouri
FinlandSuper nice and friendly staff, great location, beautiful room.
Stayed in June 2023
Reviewed: 9 June 2023
Chris
United KingdomThe deluxe apartment was beautiful and has a large private roof terrace that gets the sun in the mornings, which was amazing. Location was perfect and there's a lovely place a few doors down for breakfast. We didn't have trouble parking when returning from day trips to beaches and could easily walk into the heart of Chania old town in just a few minutes. Also, the host Greg was incredibly helpful upon arrival, recommending and helping to book activities like wine tasting for us.
Stayed in June 2023
Reviewed: 3 May 2023
Dimitra
Greecea little bit noisy
very modern
Stayed in May 2023
Reviewed: 29 April 2023
Alison
United StatesWe loved our stay at J&G Suites. Roula greeted us on arrival and thoroughly explained Chania and other spots of Crete we should check out. The room was large and beautiful. The beds were extremely comfortable and the location was ideal. You walk out into a beautiful picturesque street. The location was central and perfect.
Stayed in April 2023
Reviewed: 28 April 2023
Gregor
United KingdomNothing
J&G suites simply exceeded all expectations. The property was perfectly located in the old town. The room was spotless, spacious and very comfortable. The interior / furnishings were well appointed making the room unique. The communication with Greg was prompt and most helpful. I particularly enjoyed the personal welcome with recommendations (ginger concept is a must!) and it is clear the owners take pride in their establishment. Thank you.
Stayed in April 2023
Reviewed: 25 April 2023
Sonia
United KingdomHaving to leave
Absolutely everything from check-in in to check-out. Efficient, professional and friendly. I booked room 5 with terrace and it was exactly as the images depicted. All furnishings were of high quality, no unnecessary details, everything has it's use and it's place. The bed was super comfy. The rain shower was hard to leave. I really loved the terrace which gets the sun on a morning. Aircon is powerful and quiet. I choose these suites over and above all others I had researched, which was extensive due to their previous reviews and location. Did not disappoint, they are in a quiet area with narrow cobbled streets full of cretan character. There are two very good restaurants opposite, the Ginger Concept and the Turk in the Well which are both very good and popular. I will definitely stay here again, a haven of peace and tranquility away from the hustle and bustle of the centre but within easy walking distance of minutes. The icing on the cake was the amazing kindess and thoughtfulness of the staff as I stayed for my 50th as a solo traveller, they came to my room with a tray containing a bottle of prosecco, a strawberry tart, chocolates and a candle. Thank you so much, a very special touch. I left feeling like a valued guest.
Stayed in April 2023
Reviewed: 16 April 2023
Abeer
United KingdomThe location was perfect, very clean and comfortable! Greg the owner was very friendly and helpful, we could not have asked for a better place to stay in!
Stayed in April 2023
Orlando, USA
Bergamo, Italy
Kovalam, India
Málaga, Spain
Cesenatico, Italy
Dubrovnik, Croatia
Akhaltsikhe, Georgia
Kiruna, Sweden
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content