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Reviews of Kasapakis Hotel & Apartments

Analipsi, Analipsi, Hersonissos, 70014, Greece

#262 of 316 hotels in Hersonissos

Guests' Choice

Review score

Based on 36 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 25 August 2023

    7.0
    PLUS Location, cleanliness commendable MINUS reception staff's approach and the lack of wifi
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 10 nights

    I'm quite disappointed with the wifi service. In today's world, the internet has become an essential part of daily life, yet, regrettably, wifi was not available in my room. I had to go to the common areas (reception and swimming pool) to access the internet, which was really inconvenient and frustrating. One of the major downsides of this stay was the reception staff. When trying to get information about purchasing a SIM card to use the internet on my mobile device, the receptionist was extremely impolite and uncooperative. His rudeness and unwillingness to help really soured my initial impression of the hotel. The situation further deteriorated when I had to abruptly leave my vacation due to a family emergency. Considering that I had prepaid for a 10-day stay, I asked the staff to consider the possibility of refunding a portion of the money for the days I wouldn't be spending at the hotel (5 days). Unfortunately, the receptionist was extremely rude and hostile. I expected at least some understanding and compassion in this difficult situation, but I was met with the opposite.

    Great Location, But Not a Great Stay Vacationing on Crete has always been on my wishlist, and I chose this hotel to fully experience the beauty of this island. While I did have some enjoyable moments during my stay, I can't overlook some serious shortcomings. Upon arrival, I noticed that the hotel was exceptionally clean and well-maintained. There are some nearby beaches truly stunning, which is a big plus for those who enjoy spending time by the shore like me.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Very good. Michael the owner could not have been better. Nothing too much trouble
    • Leisure trip
    • Family with young children
    • Studio (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    A little dated but that didn’t matter.

    It was clean . Nice pool . Beds and towels changed regularly. Could do with a few more cooking utensils. Had to ask for a kettle and hairdryer but they were supplied no problem. On the whole apartments are a bit dated but for a two star hotel it was very good

    Stayed in August 2023

  • Reviewed: 31 July 2023

    7.0
    We rate the stay well. The quality-to-price ratio is satisfying
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 3 nights

    Room equipment was very basic, the kitchen could use a sponge or dish liquid. The furniture in the room was quite old.

    The hotel has a good location, right by the sea, close to restaurants and stores. The pool and hotel grounds are very well maintained. The owner is very contactable and helpful. The room was quite big, we had a beautiful view from the window.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 5 nights
    • Submitted via mobile

    - because of some unforeseen work calls I would appreciate wifi coverage in the room or a private space where I could have the online meeting undisturbed

    +good value for money +fantastic swimming pool +tasty ice cream

    Stayed in July 2023

  • Reviewed: 28 September 2022

    8.0
    Best value for money
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Not stable wifi

    Very friendly and communicative host.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    7.0
    A fine hotel.
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    The wifi is available at the pool only. The hotel is a bit old. There was no option for a twin bed, only 2 one person's size beds that were attached to each other but the mattresses didn't touch. The lights were weird, many of them didn't work

    The staff was amazing and the location was awesome. It's why I gave it 7.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    A very tired property which needs doing up but it did just what we needed.

    Nice & Clean and the price for the rooms were a great price.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    7.0
    Really pleasant and Michael was a very nice host.
    • Leisure trip
    • Couple
    • Family Apartment
    • Stayed 7 nights

    New frying pan needed. The shop maybe could sell customers milk, bread, spread, cereals, cheese, soap and dish washer liquid etc as had to go to 3 different local supermarkets to get things to make for breakfasts. Would be income for them too. Take your own plugs and sockets for charging your phones, tablets etc. No sink plugs which is inconvenient. Restaurants are all 10 minutes walk away.

    Just bed, no breakfast. Room with small kitchen, bedroom and bathroom with small balcony. Agree apartment is a 3* but clean. Beds a little low. Towels and sheets clean. Kitchen utensils and facilities adequate. Pool area very clean and nice temperature. Wi fi in rooms great. Michael very pleasant and helpful. Other peoples comments about the showers with no curtains were not fair. Bathroom is basically a wet room but would be better to have the shower head able to be fixed above though. Very Greek feel to the place and nicely kept grounds. Enjoyed our week stay here in August 2022.

    Stayed in August 2022

  • Reviewed: 23 July 2022

    8.0
    Very
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Breakfast was lovely & only 5 euro pp

    Stayed in July 2022

  • Reviewed: 19 August 2021

    7.0
    Good
    • Business trip
    • Family with young children
    • Family Apartment
    • Stayed 1 night
    • Submitted via mobile

    Michael on reception was Very Helpful and a pleasure to be around 😀

    Stayed in August 2021

  • Reviewed: 14 November 2023

    10
    Good location to explore Analipsi Beaches
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 3 nights

    Good location and good price.

    Stayed in October 2023

  • Reviewed: 28 July 2023

    10
    Perfect!
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 8 nights
    • Submitted via mobile

    First of all, Miki and his family are humble people, beautiful souls, who make your holiday cheerful and special. For any need or help, you know you can count on their support. The apartments are clean (which is very important to me), equipped with the bare necessities for the stay. However, I recommend contacting them in advance for specific requests. The location is excellent: it is literally just a step from the beach and from the center of Analipsi, a village that I recommend for those who want to visit the north-eastern area of ​​Crete as it is very quiet and suitable for a relaxing holiday. I hope to come back soon!

    Stayed in July 2023

  • Reviewed: 25 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    The owner and the wife are very kind person! Really nice place to relax, with a swimming pool and in front of the beach! I truly enjoyed this place ;)

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    Very good staff, the owner was very kind and cheerful. Very welcoming atmosphere, I liked pool and area around it to relax.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights

    alot of the lights on the walk ways were out so dangerouse to get to room at night

    Stayed in June 2023

  • Reviewed: 19 September 2022

    3.0
    Never again - close it, fully renovate whole place and start business again from scratch
    • Leisure trip
    • People with friends
    • Family Apartment
    • Stayed 6 nights
    • Submitted via mobile

    On arrival, You'd be requested to pay full amount of reservation without a single receipt. No one asked for any kind of documents. Three keys we got on arrival (a bit early)-for main door, safe box and third for A/C and we've been told just where to go. That was all. Real surprise was on arrival in a front of the door. This place urgently need to be renovated. Old door just painted, walls literally falling, old ruined furniture inside, light on main terrace not working, no mosquito nets, without basics, dish sponge, detergent or similar, beds in apartment super uncomfortable. On third day lady asked (!!!) us do we need room to be cleaned. No one asked us anything. They are all in style "Oh great, we have some resources-let grab as much money as we can and do nothing else". I understand that Michalis' wife just got baby but business has to be done. Booking.com has ultimately highest prices of all other we saw on the network later. We paid nearly 400€ for 6 nights for two of us, for nothing but super basic place to stay and founded the same property on other sites for 11 nights at same room type.

    Pool and plants around are nice, but that was the only ok. Michalis, the owner is kind a nice person.

    Stayed in September 2022

  • Reviewed: 4 September 2022

    1.0
    Not great
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 11 nights
    • Submitted via mobile

    Beds were very uncomfortable

    The host Micheal was great. That's about as far as it goes. The rooms are small and very uncomfortable. Aircon in 1 room only so kids slept on the floor in our room else they were bitten like crazy with mosquitoes. Beds are very uncomfortable and very hard. I hardly slept as did my husband. Half way through we left to find somewhere with more comfort.

    Stayed in August 2022

  • Reviewed: 25 August 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 6 nights
    • Submitted via mobile

    The room what i received was not ok. I PAY FOR SOMETHING ELSE. Is good just for sleep. After every shower the water is remain there.. And is missing the hospitality.

    Stayed in August 2022

  • Reviewed: 17 August 2022

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like that wasn't clean. Wasn't change the sheets and towels as well. The owner didn't provide us WiFi password for all our stay and the breakfast was disaste. More expensive than was showing on the website. Wouldn't go again tp this hotel doesn't worth it the money

    Stayed in August 2022

  • Reviewed: 14 June 2022

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 7 nights
    • Submitted via mobile

    Good location, the owner is a very good prrson

    Stayed in June 2022

  • Reviewed: 5 June 2022

    10
    perfect bolthole to explore the area
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 2 nights

    nothing

    best value hotel i have stayed at, fantastic staff, location very clean

    Stayed in May 2022

  • Reviewed: 12 September 2021

    10
    Great vacation
    • Leisure trip
    • Couple
    • Studio (2 Adults)
    • Stayed 9 nights
    • Submitted via mobile

    Nothing.

    Everything was excellent, hotel situated in a very good place right on the seashore, everything like tavernas, bars, car rental stations, supermarkets and ofcourse beaches are in 1-5 minutes maximum. In a days of strong wind we could chill at a swimming pool, and we were lucky about that. Michael is a very kind, friendly and helpful host, who can help you with everything.

    Stayed in September 2021

  • Reviewed: 18 July 2021

    10
    It felt like staying with friends, everything was clean, and the location was perfect
    • Leisure trip
    • Family with young children
    • Family Apartment
    • Stayed 7 nights

    I really don't have any complaints about the place; if pushed I suppose the WiFi was only around the pool area (which is clearly stated in the description). It didn't really matter as there was an unlocked network anyway :-)

    Everything was great - the property more than exceeded my expectations, especially for the price! The owners of the property were really friendly, the rooms were very clean and it really felt like I was staying with a friend, rather than a soulless hotel. There is a nice beach a few minutes walk away.

    Stayed in July 2021

  • Reviewed: 6 July 2021

    10
    A nice relaxing break
    • Leisure trip
    • Solo traveller
    • Studio (1 Adult)
    • Stayed 3 nights

    Michael was an excellent host. Made me feel very welcome. The place was clean and all covid precautions in place. Pool was clean, parking at the side of the property. nice location few steps and you in the sea. Highly recommend this place

    Stayed in July 2021

Showing 1 – 25

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