I had to leave...

Sofia at reception desk was WONDERFUL. She helped with our bags, explained everything to us, and even arranged a early bag breakfast to go for us. On top of all this she was very friendly with a big smile. The room was very comfortable, quiet, and nice view. Thank you for the beautiful stay.

Stayed in May 2024

The breakfast maybe, not enough choices in general.

The view was great. The room was small but there was everything we might need inside and it was quite comfortable. The pool looked also very nice although it wasn't warm enough so we didn't use it. It's a great place over all!

Stayed in May 2024

Very friendly and welcoming people, great view and a lot of really delicious breakfast options, thank you!

Stayed in October 2023

You really must have a car for this hotel. Getting their by bus was difficult. The apartment was very nice apart from a small strangely decorated shower/ wc room. This may have been because we were only booked for one night however.

The staff were really good. The view was stunning. The pool area is wonderful but the cold wind made swimming not on

Stayed in October 2023

Private not croudy

Stayed in September 2023

What a beautiful place! Dreamy to arrive after traveling there by bicycle. Great staff in the hotel and restaurant— beautiful view from our room and enjoyed delicious meals! A lovely pool, too.

Stayed in September 2023

I stayed just for 1 night before meeting a group so didn't have more than an overnight stay and only breakfast before being picked-up at midday. However if I had stayed longer I think I would have wanted the hotel to be closer to other facilities - it seemed a little way away from other things to do or places to go as there wasn't obvious access to beach, shops, or other restaurants. There is only 1, small cosy restaurant area which is lovely for breakfast but I think you'd want some options for dinners if you're doing several days there - so read other reviews to see what people do in those circumstances.

Lovely corner room - Very spacious and super clean and it was even modern and tastefully done than the photos. Loved having a kitchenette with fridge, nespresso machine and kettle for late night cup of tea. The buildings are also low rise and well spread out so it had a really lovely vibe. My room had an amazing view of the sea and property in general - there was a very lovely pool and green garden area for sunbathing. Breakfast was also good and all of the staff were really freindly and helpful. Initially I couldn't find a way to check in after a late flight that landed at 01:30. Everything was dark and shut up and I was suddenly worried... I saw a note on the door with an emergency number so guiltily rang it - I later found out that they'd sent me an email but I had not received it because I had been travelling. However, the person who answered it was really friendly and VERY helpful and they told me to look for the sheet of A4 which had been place on the nearby table, with my name, and very clear instructions showing me how to get to my room, where the key was waiting in the door and everything was ready for me. Once the guy told me this I found it was actually really well organised and I was very quickly at ease and just trotted to my room :D

Stayed in September 2023

The hotel is perfectly located above Agia Pelagia in walking distance to both great beaches and a load of really good restaurants. The hotel is really tranquil allowing you to appreciate the views and the facilities. the staff are very attentive and the restaurant and bar on site provide great and reasonable food and drink.

Stayed in June 2023

I can't think of anything, but I would hire a car as Crete is quite hilly.

View fantastic as the hotel is set in the hillside overlooking two bays Breakfast superb, hot or cold with a wonderful selection Room had everything you could want and the cleaning staff all smiled every day, that's unusual at hotels.

Stayed in June 2023

The pool could have been warmer.

Very comfortable, fantastic views, very friendly and accommodating staff. A special thank you to Sofia who was particularly helpful with local knowledge and recommendations.

Stayed in June 2023

dinner

breakfast room

Stayed in May 2023

Most of all, I didn't like the fact that the week flew by and the rest in this paradise ended. I can't say anything negative about the hotel.

My first experience of traveling to Greece was very pleasant. Thanks to the hotel, staff, restaurant, customer care, I felt like in paradise. Very clean hotel, excellent service and sincere attitude. Amazing breakfasts in the restaurant, like a buffet, but cooked with love. A great start to the day was the meeting with the charming Maria, welcoming the guests of the hotel in the restaurant. And in the evenings, the kind Kostas greeted us in the restaurant. I want to say thank you to everyone in the kitchen. The family room (two small rooms) was clean, freshly renovated, large bathroom, shampoo and shower gel as a gift. The kitchen had a coffee machine and 2 capsules of coffee, tea, sugar for a couple of days, glasses, wine glasses, an ashtray, a wine opener. There were no cutlery and plates, but if necessary, this can be borrowed from the restaurant. The tap water throughout the island is undrinkable as it is highly chlorinated, we had to buy water from a nearby supermarket. I advise you to bring extra coffee capsules with you. The refrigerator also worked well. Cleaning was every day, one day light, another day more thorough, they also changed the towels. Very quiet and peaceful place with stunning views of the sea and mountains. We walked to the sea, it was a great cardio workout. Perfect hotel for a week's holiday.

Stayed in May 2023

Parking

Situation et restaurant

Stayed in May 2023

Fantastic property with beautiful views over the bay. The highlight, however, was the staff - the helpfulness of Sofia and Georgios on the front desk, Maria and Kosta in the restaurant/bar - all very friendly and accomodating. Highly recommended!

Stayed in May 2023

Unfortunately we had a very unpleasant experience at breakfast. The breakfast is not great at all, food is not fresh and the cooked food tastes terrible. We arrived one morning at 10:10am with our 10 month old baby to have breakfast. My wife took a plate to put some food and as she was trying to put food, the lady working there just started taking all the food inside including the milk and juice. She then asked if breakfast was over. And was told yes, it's done. My wife was shocked and said ok, can we at least have some juice and milk for our tea, and can we just put food quickly, ( since we have paid for breakfast included) We literally had 2 minutes to quickly put something as she was in such a rush to clear up all the food. On top of that the juice is not fresh, it's like oros or lecol juive and even worse we weren't the only people there. There was still 2 other tables having breakfast. Who ends breakfast at 10am and then takes away all the food when you have paying guests trying to have breakfast. That's not good.

The view is unbeatable! Giorgio at reception was great, very friendly and helpful all the time. The rooms are a not very modern but very comfortable. Good value for money. A lovely balcony to sit on oustide your room. It's a long windy walk down to the beach so I would recommend driving down to the beach. The area is great and has a charm to it. Agia Pelagia beach is also great for snorkeling if. You like snorkeling. They also have a great diving club on the beach. We really enjoyed our stay here.

Stayed in October 2022

we don’t have complaints, only good things to say

location , view , excellent pool , stuff is friendly and helpful - very good place

Stayed in September 2022

all the staff was so nice and helpful the view amazing!!!

Stayed in September 2022

Noisy Panorama hotel nearby

Fantastic location

Stayed in September 2022

Very clean. Beautiful sight. Kind personal and really great food. We are definetelly choose Pela Mare again anytime

Stayed in September 2022

I liked everything. The only problem for some people might be the way to the beach. Both beaches are in walking distance (15-20 mins) but if you have problems with walking that might be problematic as there is no regular pavement and the road is steep at some moments. It was not problematic for me (I am quite fit although I don't practise sports regularly) but some people might find it troublesome so either I recommend renting a car or taking a taxi.

This is a lovely, clean hotel, with a great view and very, very friendly staff (both at the reception and in the restaurant). Plenty sunbeds (no need to race with towels in the morning), no loud music in the swimming pool area, no "all inclusive entertainment". It is a perfect place to relax if you like peaceful places with local products and family atmosphere.

Stayed in September 2022

Very good location, next to the Highway Heraklion - Chania and just 5 min. to the beach Agia Pelaggia by car.

Stayed in September 2022

Great view, nice staff, the best breakfast&dinner. You can borrow towels for pool. If we go back to Crete, we go back to Pela Mare for sure!

Stayed in August 2022

Booking.com massed up our reservation

Gorgeous view, wonderful staff Even though booking.com massed up our booking at the last place and got us stranded with no hotel in the middle of the night. We got to pela mare and were very happy with everything there.

Stayed in August 2022

The double bed could be bigger, though overall it’s comfortable.

The hotel is great for its balcony views, restaurant, outside pool and yard.

Stayed in August 2022