Ave el Desengaño casa No. 26, 01003 Antigua Guatemala, Guatemala
#71 of 137 hotels in Antigua Guatemala
Guests' ChoiceBased on 29 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.4
Staff
8.6
Value for money
8.2
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 12 April 2024
Mateusz
PolandInternet didn’t work in our room and we had to use it only while being in the garden / downstairs what was annoying. I had also spotted some microscopic ants on my bed..
Location, staff, neighbourhood, garden, size of the room. We have been there during Holy Week, so it was really good because some processions was even just behind the doors to the hotel. And it’s very close to the city centre.
Stayed in March 2024
Reviewed: 2 February 2024
Valerie
United StatesBed was not very comfortable and the location was a bit further out from the city center than I would have liked.
Staff was great, especially Don Vincente. Property was beautiful and room was nice.
Stayed in January 2024
Reviewed: 5 November 2023
Kilian
GermanyOther than stated in the info section, the shower took quite some time for warm water. Breakfast is only served after 8am and our trip to the nearby volcano started at 7, so unfortunately we didn't get to try it.
The building is very impressive and matches its name: lots of fountains and a lively, green yard inside. We had a cozy twin room with private bathroom and many of Antigua's beautiful bars and restaurants are within a reasonable walking distance.
Stayed in November 2023
Reviewed: 26 February 2023
Maya
United StatesTwo or three different groups had rented the hotel when we were there and they definitely took up a lot of space. Nevertheless the staff were attentive to us, even when we sometimes got confused
Such a lovely old property, and very quiet at night. Our room had this amazing cupola(is that the word?), this dome structure above us. We got bumped to a better room because the hotel was overcrowded and we ended up getting charged more for it, but only about 100q a night, so we didn’t mind.
Stayed in February 2023
Reviewed: 25 February 2023
Steven
United StatesNo complaints.
Nice, authentic property with well-appointed rooms. Close to the center of things, but not too close. A nearby park has excellent street-food breakfast. There's a bakery across the street. You can easily walk to all the sites. We requested parking on site and it worked out well.
Stayed in February 2023
Reviewed: 17 April 2022
Luis
El Salvadortoo hot and no fan, no A/C, there was only 1 window able to open in my room.
location
Stayed in April 2022
Reviewed: 7 November 2021
Ha
Netherlands-
Nice rooms, great garden
Stayed in November 2021
Reviewed: 1 August 2021
Redwan
United StatesI wish there was a pool
Beautiful interiors of the hotel and nice staff. The location is very good if you need to park your car inside the hotel parking and walk around town
Stayed in July 2021
Reviewed: 16 May 2024
Monica
United StatesI didn’t like being locked in and out of the property 24/7- there weren’t any nice shaded places to sit in the hotel outside my room
The night supervisor Vicente was very nice
Stayed in May 2024
Reviewed: 5 December 2023
Luna
United StatesThere wasn't anything persay that I didn't like. I just wish they offered a fan in the room as it could get hot inside the room. We opened up our door and would let our room cool off, but in doing so, you can the risk of bugs coming inside. There was a small window that could be opened but there was no screen.
The hotel is located near the center of town, making it easy to walk anywhere you want to go. The hotel itself is clean, and the staff was amazing.
Stayed in December 2023
Reviewed: 24 February 2023
Rosales
Guatemalathe manager was mean and disrespectful
Stayed in February 2023
Reviewed: 3 July 2022
Ruth
United StatesIt was beautiful!! Amazing customer service.
Stayed in July 2022
Reviewed: 30 May 2022
Thompson
GuatemalaStaff. We were walked in on... Which wasn't so bad, in fact we laughed. The lady got really nasty and personal over moving the car... It's a long story, but her service and how she spoke to us after we were nothing but courteous, was disgusting.
Size of the bed
Stayed in May 2022
Reviewed: 16 August 2023
Anonymous
United StatesI was not charge the same amount as promise.
Staff
Stayed in August 2023
Reviewed: 20 January 2024
Zhe
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 16 December 2023
Pille
NorwayThere are no comments available for this review
Stayed in November 2023
Reviewed: 27 January 2023
Ambar
Dominican RepublicThere are no comments available for this review
Stayed in January 2023
Reviewed: 2 December 2022
Oscar
MexicoThere are no comments available for this review
Stayed in November 2022
Reviewed: 18 July 2022
Juan
GuatemalaThere are no comments available for this review
Stayed in July 2022
Reviewed: 7 July 2022
George
ColombiaThere are no comments available for this review
Stayed in July 2022
Reviewed: 6 April 2022
Skarling
Costa RicaThere are no comments available for this review
Stayed in April 2022
Reviewed: 9 February 2022
Sonia
GuatemalaThere are no comments available for this review
Stayed in February 2022
Reviewed: 6 February 2024
Unique
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 August 2023
Jhasodin
United StatesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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