Beds were a little hard. The location is a bit weird, as it's in a gated community, but it's a 15 minute taxi ride to the airport. An airport shuttle would have been nice, but taxis are ok

The room was actually a small apartment with an equipped kitchen, dining area, private bathroom, and a double bed. The guy at the desk was very helpful and even let us store our luggage for a night while we did the short trip to Flores and Tikal. It has real hot water in the shower, not the ubiquitous crazy electric water heater heads that only partially work

Stayed in April 2024

Great breakfast and very friendly staff!

Stayed in March 2024

Beds were very hard.

Nice large room and very clean. Breakfast was prompt and good.

Stayed in March 2024

The place is quite run down. It’s too far from grocery stores to walk and fetch food (really a minus point when you book a suite with a kitchen) so you need Uber or a taxi to do so. The night porter forgot to write down that we had already paid for the drinks and muffins we had bought the night of our arrival. It was however sorted out by the manager. Beware: the price of the room advertised on Booking Com as being the “total price” is WITHOUT 21 % fees and taxes. Just that you know when comparing hotels…

The bird watching on the breakfast terrace was nice. The breakfast ladies were sweet. Breakfast was ok. Our “suite” was large with a very complete kitchen. The beds were comfy and the wifi above standard for Guatemala.

Stayed in March 2024

A little bit far away from restaurants and shops but with uber or taxi is ok

Spacious and clean room Nice bed and equiped kitchen Great breakfast!

Stayed in March 2024

Unfortunately the walls are very thin (like everywhere in Mexico) and I was disappointed that guests and the staff made such a noise during the whole night. At 1, 2, 3, 4, 5 and 6 am everybody was talking, opening and closing doors and putting things from here to there. So sleeping was impossible :((

Very cozy cute and clean hotel in a safe surrounding which was only a one hour walk or 15 minutes drive by Uber to the city centre. The staff was friendly and helpful and the breakfast was very good :))

Stayed in March 2024

Loved talking with the owner about his passion for social and environmental sustainability! So inspiring!

Stayed in February 2024

Kitchen lacked some of the basics like tea towel and cleaning products. Was a bit of a walk to shops and restaurants but not an issue for us as we like walking

Large clean room with a small kitchen to cook. Very clean and comfortable. In a very safe gated community

Stayed in February 2024

It is quiet. Very quiet. You can only hear the songs of birds. No traffic noise, no discos. Quite a surprise for a hotel in the center of the capital. It is an older hotel but quite comfortable in a residential area. Very safe to to walk around the area in the evening. The staff are friendly and helpful. The wifi was excellent.

Stayed in February 2024

I had a great stay. The apartment was big, the bed was super comfy and I had everything I needed. It was super quiet.

Stayed in November 2023

A lot of noise outside

Stayed in December 2023

Location - it is located deep in the gated community which required a lot of walking and not good for people without a car (which is most of travelers). Everything else was good.

Nice and spacious room. Good breakfast.

Stayed in October 2023

Residencial privada

El trato amable del personal

Stayed in November 2023

No elevator

Excelent location, delicious breakfast

Stayed in October 2023

The bed was not comfortable at all, too hard, I couldn't sleep well.

Clean facilities, room size big enough and well equipped, good location also.

Stayed in October 2023

Pillows cheap

Safely of the location

Stayed in September 2023

Booking

Yes, the location is great, because it’s in a exclusive area very tight security!

Stayed in September 2023

The bedroom we stayed in was a little too hot.

Its in a very safe and nice quiet neighborhood

Stayed in August 2023

This hotel is SUPER cool with an authentic Guatemalan flair. Wonderful, homey, comfortable. The best breakfast you will EVER HAVE! Very kind and attentive staff.

Stayed in August 2023

The location was a bit far away from stores and restaurants and in a gated-community. However, both Ubers we called, were able to find us quickly and efficiently.

The room was much larger than expected, it was more like an apartment with a sitting area, dining area, kitchenette and two small bedrooms with doors. Not sure if this was an upgrade or if the room description was just lacking this description. The breakfast was also lovely, like a European style desayuno tipico set in nature on the backside of the property with a very natural background, making us forget we were in the city.

Stayed in July 2023

Lovely appartment, large room with even a little kitchen. Nice hot pressure showers. Enjoyed my stay!

Stayed in April 2023

Sink was outside the bathroom & had no hot tap.

Staff were helpful. Quiet neighbourhood, sounds of nature as loud as the traffic in the background.

Stayed in April 2023

Nothing much except that the property had stairs and I was put in the 4th floor. I had ankle surgery so it was my fault that I didn’t notify them to put me on the lower level with no stairs. But the staff helped carry my luggage up the stairs to my room so I was happy.

The location was in a secured area. The room itself was quite large with a sitting area and dinning area. There was natural light coming from the ceiling which made it bright without the use of light bulbs. Also, the property had hot water which was important to me.Breakfast was also free. I like the fact that they called me to remind me the times for breakfast.

Stayed in March 2023

The shower filled up with water.

The staff were very helpful. the bed was comfortable. The room was quite and dark at night.

Stayed in February 2023