AC wasnt cold enough

Cleaniness and breakfast buffet

Stayed in September 2022

Extra bed was not very comfortable

Breakfast was good, waterpark was great

Stayed in July 2022

We loved how housekeeping would restock our room with toiletries, water and towels every day. Staff was extremely friendly and attentive.

Stayed in June 2022

I enjoyed the breakfast, the waterpark and the fitness club

Stayed in April 2022

The location is a bit away from everything, which can be good or bad. I wished the gym, other restaurants and spa were open, but they are closed due to COVID.

We really loved the free buffet breakfast, Happy Hour and the access to the waterpark. The staff was always extremely friendly. The one restaurant that was open was good as well. The rooms were very good size! If you get one with two beds, and one is stiff, try the other one. ;)

Stayed in November 2021

Everything was good.

Waterpark/breakfast

Stayed in November 2021

Unfortunately, there was no alternative option for guests that cannot have meat in the breakfast box. The same sentiment goes for the Thanksgiving Brunch - no meat free options for $65/$30 (adult/child) guest. The water park was fun, but the floors of the lazy river and wave pool could use some attention. The jacuzzi at the pool had LOW water level which meant that the water was just circulating rather than being pushed through the filter.

The pool and water park were easily accessible. Because we booked online, we were provided breakfast every morning. Breakfast was a boxed meal that included a variety of breads, eggs, meat slices, and fruit. The hotel pool was open before and after the water park opened/closed which gave us more time to enjoy the amenities.

Stayed in November 2021

There's no sense of privacy, we had to keep our blinds closed. Privacy went out the window when guests of neighboring rooms like to stare and take a peek into your balcony and room, balconies are divided by a thin wall. The TV in the room is absolutely small making any show you watch very distant from the bed, we had to push whatever chairs are in the room in front of the TV in order to lay back and enjoy a movie. The bed is absolutely hard, so hard that it causes stiff necks. Pillows and the weight blankets are great but the bed itself is like laying on the floor. The breakfast at Le Premiere... Orange juice was watered down, requested another only to be told that's the way it is so exchanged for iced tea. Nothing really different the many times we ate there, eggs, bacon, rolls, rice... same every day. Would be nice for a variety, like cereal, oatmeal, toasts, etc. but nope...

The room was cozy, clean, and the view of the Ocean from the balcony was exceptional. We had a pleasant time overall. The access to the beach from the pool was amazing. The waterpark seems great but wish there were more options at the food stand.

Stayed in November 2021

We have been happy guests at this resort (formerly Onward) few years ago twice and this time we have been disappointed. The resort (and the attached Aqua Park) badly needs maintenance and many facilities have been closed or in a very poor conditions (the Jacuzzi, the inside aquarium, the fitness center, the table tennis tables and so on). There is no longer an option to swap breakfast with lunch that added flexibility. The room cleaning was not great, for 3 days we had to remind the needed to have it done, not what you expect for the price you pay.

The breakfast buffet is great. Added bonus the Aqua Park free entry. In the evening a 30 mins walk (or a short taxi ride) can take you to the an Outlet with several places in and around where to eat. The pool dinner/party organized on Sunday, Tuesday and Thursday is enjoyable and fun, definitely worthy to participate at least once.

Stayed in March 2024

How the staffs were not friendly. No welcoming

How the price was great 👍.

Stayed in July 2023

there was nothing

I love the fact that every staff was helpful

Stayed in November 2022

The arcade machines were mostly broken

Best hotel ever!

Stayed in July 2022

Booked rooms for family and friends. Our kids enjoyed the water park and pool areas. Our breakfast was included in the rate and the staff was really friendly in explaining the benefits of the hotel. We would love to stay here again in the future. Thanks John!

Stayed in July 2022

nice place, nice view, kinds of people, nice pool

Stayed in May 2022

N/A

Spacious; accommodated our infant bed and connecting rooms

Stayed in May 2022

The only bad thing to say was that the bed was hard...

We enjoyed our time here, especially at the waterpark. The deluxe room was great and very spacious. Staff were very friendly and acknowledged you whenever they were around. Our package came with free breakfast from Bayview and it was great.

Stayed in November 2021

The breakfast wasnt breakfast, it was more lunch. The booking was advertised as buffet breakfast but there wasnt a buffet or even a choice. Sauna, bar, spa, gym, bbq and restraunt where all closed, this was not as advertised online. Location isnt very good if you dont have a car, nothing near by and the shuttle bus wasnt running. We came back to our room to find the door open after the cleaners had been in. They tell you to shut the balcony door but if your outside there is no way to get back in from the outside.

Staff were friendly and the beach/ pool was good. Had a good recommendation for a pool/snooker bar 15 minutes down the road by reception.

Stayed in September 2021

the view

Stayed in September 2021

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in November 2022

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in May 2022

There are no comments available for this review

Stayed in December 2021