The elevator is insufficient, even though there are only one unit per floor but the building has almost 36 floor.

I like the space in the room. The front desk staffs were friendly & helpful

Stayed in April 2024

the elevator is very slow since only one so that is a tough one and the filtered water machine and kitchenware could use an update

location is so great that you need no other amenities. and the idea of having the whole floor makes it super quiet and private.

Stayed in January 2024

N/a

Great location and view

Stayed in November 2023

The shower had some molding which made us questions the cleanliness, other than that everything was in great condition.

One96 was a great hotel for our week-long stay in Hong Kong. The staff are all extremely helpful; in particular, the gentleman working the night shift went above and beyond to help us with our questions and needs.

Stayed in June 2023

My only challenge, and not the hotel’s fault but many own, was that I arrived in HK not knowing the HK Sevens was coming up, so when I extended my stay, the room price increased, as is the case in all HK hotels. Otherwise the hotel was great value.

Great facilities provided by friendly, helpful staff in a great location. Kitchenette and washer/dryer in the room means you can cook and clean if needed, very convenient. Excellent location in Central, the heart of the Island.

Stayed in March 2023

The room size is not as booking.com specified 71m2, it just like 45m2. When I check in, the staff ask to fill in a guarantee to pay HKD 5000 if we get Corvid-19 during our stay, it is not reasonable.

The staff is very friendly. It is very useful to have washing machine and kitchen in room.

Stayed in January 2023

Significantly smaller than advertised. The bathroom had a slight smell.

Quite convenient, nice interior design. Felt like an apartment.

Stayed in October 2022

Friendly and helpful staffs. Neat design and clean room. Definitely will come back to stay!

Stayed in May 2022

Due to the set up and boutique kind of style they can't be very flexible with requests like room changes and late check out. The mattresses were dated and too many layers on top to keep it comfortable.

ONE96 is a unique place where you feel comfortable and safe. Due to the set up of the place (each suite is on one floor, with the lift going up directly to your own floor) and the personal genuine service of the team you feel very special.

Stayed in December 2021

Sofa was too soft, sank when you sat down

Only one flat on each floor so no noisy neighbours to have to worry about. Location was excellent.

Stayed in August 2021

Shower did have issues. No other facilities on site. A bit pricey for what is just a room.

Modern design. Spacious suite. Plenty of storage. Comfortable bed. Nice lighting. Kitchenette. Great bathroom. Tiny gym access in sister hotel. A few laundrettes in the area which are affordable. Just 5-10 mins walk from heart of Central.

Stayed in August 2021

We had sometimes to wait a little too long at the reception (2-5’), but we understand that with only one person, it is not easy.

The location, the inside space, the quality of equipment.

Stayed in January 2024

Clean, well-located, friendly and efficient staff.

Stayed in September 2023

The floor was not clean enough. The rest was clean. In the description of the room, more than 70m2 of the room area was stated, in fact, a little more than 40m2. Why exaggerate the area is not clear to me.

Excellent apartment, nice friendly staff. The location is very convenient. The view is great.

Stayed in September 2023

room is extremely huge... staffs all are really friendly

Stayed in February 2023

amazing staff, location and rooms.

Stayed in November 2022

nothing, it was great

perfect for work and the stay, very central location

Stayed in November 2022

At 3,000 HKD a night, one would not expect the shower to be lukewarm and temperature fluctuating. The room is small compared with what you can get at Murray, Ritz Carlton etc. with much better service and amenities.

Stayed in September 2021

The idea of having breakfast is good but not to go and get it yourself. I r need to have more choices of drinks and maybe more cooking utensils and no salt or pepper jams etc some foil or containers would be good

Annoying that I had to go to three places for breakfast they did not give me the full breakfast I wanted to have more but they limited to only eggs and coffee no bread or croissants I had to pay separately.

Stayed in September 2021

When I was checking in, the hotel staff suddenly said it’s hotel policy each apartment just can allow 2 persons to stay and sleep, and no party can be hold even thought you are 2 persons in the home. ?? However, 5 persons in the same lift with me also went to the same floor, but the front desk staff didn’t deter them to . …….

Service apartment feel

Stayed in August 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in September 2023