Breakfast was very rich and good. The gym was clean and wide.

Stayed in April 2024

The room was a bit worn out , small and not cosy.

Location and view

Stayed in June 2024

Good

Stayed in May 2024

Their lift system is HORRENDOUS, it took me 10 mins each time to get to my room on 35th floor, only a few lifts were working during rush hour and they were stopping literally at each floor; service could also be better, the staff was cold and borderline rude.

Very good location, room is small but clean and in a good condition, very quiet; breakfast is good and a lot of choice; taxi service is good as well.

Stayed in May 2024

The lobby workers a bit distracted, too many additional not necessary steps, like to have a ticket for a luggage delivery to your room, that ticket was successfully lost during the check in time.

Swimming pool is nice, view from 24 floor was great!

Stayed in May 2024

The in room dining options for vegetarians was very limited.

It's location was fantastic. I was there to attend a conference at the Convention Center and it was very convenient. Was also close to wan Chai market.

Stayed in May 2024

A little dated, a little pricy for the Balcony room and of course it's by the convention centre so not central.

One of my favourite things about this hotel are the Garden Balcony Rooms - when staying in Hong Kong I struggle with Hotels where you can not open the windows / the air-conditioning so this hotel for me is amazing as they offer rooms with Balconies.

Stayed in May 2024

The hotel is next to the convention center . Good location !!

Stayed in April 2024

Rooms are getting old. Strong smell of mould present, dont bother booking if you are sensitive to this stuff

Location. Nice pool area,

Stayed in April 2024

helpful AND FREINDLY STAFF, GREAT BREAKFAST AND BEAUTIFULLY APPOINTED ROOMS EASY ACCESSIBILTY TO PUBLIC TRANSPORT.

Stayed in April 2024

No negatives

Small but decent room, clean and comfortable

Stayed in May 2024

The bathroom didn’t have many usual things like cotton pads, ear buds and shower cap. Also only one cup. Dont want the hassle of having to call housekeeping to ask.

Nice pool level with lovely landscaping . Amazing view from harbour view room.

Stayed in May 2024

The normal rooms are very, very small, and have an old and cold feeling. It’s almost echo there, no curtains or carpet. Were really strange. For almost 400€ per night it is absurd. Definitely 3* rooms. The bigger ones are ok, but more expensive, so still doesn’t justify the price. All the rooms, even the halls have an old, moldy smell. I understand it is humid area, but a good ventilation system would solve the problem.

The location and view are just stunning. The breakfast was great. Very varied, also vegetarian and vegan options. And I highly recommend the soups. Staff very friendly and helpful.

Stayed in May 2024

the variation in food

Room, Location and the View!!!!

Stayed in May 2024

The breakfast starts from 7:00am…for ppl who need to catch early flight before 10:00am…it would be very difficult to have breakfast…so maybe the hotel can consider to offer another option for breakfast

Good location，good view from the room and good service…

Stayed in May 2024

Good consistent service and standards throughout but nothing unique or special Elevators were terribly slow to arrive up to a 10 min wait or more at times - not what I expect in a Hotel of this standard Would have liked to have see menu's for the Hotel restaurants in the room or accessible on screen, generally more info on the hotel facilities the room had zero information except a room service menu

Great location for the convention and exhibition centre Good choice of local restaurants and bars within a 15 minute walking distance Great outdoor pool Solid and consistent service throughout the facility

Stayed in April 2024

queuing for check out and heck in, restaurant in the ground floor was expensive and very bad along with the service

overall average nothing special

Stayed in April 2024

Everything was good, nice and professional team.

Stayed in March 2024

Check-in was very busy in spurts and my colleagues were considerably delayed upon check-in.

Super convenient location. View was nice. Staff were extremely efficient and polite.

Stayed in April 2024

Convenient

Stayed in April 2024

Everything was good.

Great location if you are going to the convention centre. Very clean and great view.

Stayed in March 2024

Attentive staff (all round - porter, check in, club floor, housekeeping, poolside). Location.

Stayed in April 2024

There wasn't a late checkout available, so it was a case of using the shower facilities next to the Pool. Fortunately, it was later in the evening and the pool had closed so there was room to re-pack before leaving for the Airport. This could be an issue if the facilities were busier, but after a bit of confusion over where exactly the showers were situated, it turned out to be just a minor issue.

Check in was smooth, quick and efficient (it was late in the evening). Room was comfortable and well appointed. Breakfast selection was comprehensive and the food quality excellent. The hotel is conveniently located for access to the nearby Star Ferry, Exhibition Bus Terminus and MTR Station, all of which were utilised during the stay.

Stayed in March 2024

From my point of view, the price is pretty high and the room is small. During our stay there was construction work behind the wall, it was very annoying. The swimming pool was closed due to the private event, so I could not swim.

Clean, neat, good personnel, good breakfast

Stayed in March 2024