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Reviews of Esmeralda Resort 4 stars

Baie Orientale B.P. 5141, 97071 Orient Bay, Saint Martin

#14 of 29 hotels in Orient Bay

Guests' Choice

Review score

Based on 94 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.6

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 24 April 2024

    8.0
    Very nice hotel with staff that are nice but disappointed with the lack of breakfast options which are included as part
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast that was included just included basic things like croissant, fruit, juice and tea/coffee. eggs or bagels had to be bought as an extra.

    Cleanliness, comfort, the spacious rooms and the nice staff.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    VERY GOOD!!
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 9 nights

    NOISE ROOM!! GARBAGE TRUCKS AT MIDNIGHT AND NEIGHBOR ROOM.

    VERY NICE POOL, IT IS NOT PRIVATE AS SAYS IN YOUR ADVERTISING, EASY TO GET TO THE BEACH, BREAKFAST VERY GOOD, VERY CONFORTABLE ROOM AND BATH. VERY CLEAN. STAF VERY NICE.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights

    Location is very good. Staff very helpful. Many restaurants nearby. Great relaxing place to stay.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    very relaxing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights

    different room location

    access to beach

    Stayed in February 2024

  • Reviewed: 10 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Mosquitoes

    A BEAUTIFUL SETTING, SMOTHERED IN BOUGANVILLEA BUSHES, STEPS FROM ONE OF THE LOVELIEST BEACHES IN THE WORLD

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Enjoyable.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Poopy smell in the room on the first day. Breakfast was average; typical continental buffet, eggs were extra, and ridiculously expensive (7 euros for two eggs). Fortunately, they gave me gluten free bread, otherwise there was very little, other than fruit, that I could eat from the buffet.

    Beautiful beach, though a bit of a walk from our room. Very nice pool, which was shared by only three rooms. Comfortable beds. Nice patio overlooking our pool.

    Stayed in February 2024

  • Reviewed: 24 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    SITTING CHAIRS OR COUCH IN ROOM

    VERY NICE CONTINENTAL BREAKFAST INCLUDED

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 7 nights

    They say breakfast is included in the Price. This is a complete Joke. When you say breakfast, you have to mean breakfast. The few items you get are tea cereal, coffee, one cake, some crosounts and another pastry, orange jiuce and water, some fruit, bread and a toaster. NO CHEESE, NO HAM, AS SOON AS YOU ENTER THEY GIVE YOU A MENU WITH PRICES, FOR ANYHING THAT YOU WANT, YOU HAVE TO PAY 7 EUROS FOR AN EGG, OMLETTE, HAM CHEESE ETC. We ended up paying an extra 50 euros a day to have a decent breakfast.

    The enviroment of the Hotel is nice. It has aged a bit, but on the whole it was good. No bar on site, just a little shop to but a few essentias.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Perfect couples’ getaway - close to beach and amazing food.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about.

    Everyone on staff was so friendly and helpful. Location on the beach was perfect. L’Astrolabe is phenomenal. Room was very comfortable.

    Stayed in January 2024

  • Reviewed: 24 April 2023

    8.0
    Esmeralda is a beautiful spot but the facilities definitely need upgrading; most specifically,television and internet
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights
    • Submitted via mobile

    we were promised the unit we previously had stayed in. No apologies at all. Television was controlled by a dish and did not work well and when it did channels were limited. WiFi barely worked.

    The proximity to the restaurant Astrolabe

    Stayed in April 2023

  • Reviewed: 20 April 2023

    9.0
    Enjoyable and relaxing; thank you
    • Leisure trip
    • Couple
    • Deluxe King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Our door was left open one day by the cleaning crew and after calling about it after being left until 4:30 pm, we never heard a word about it or an apology. Security should be a priority now a days for all

    Breakfast was good, but Karein was a real delight to talk to. L Arnaud is very appealing with good food

    Stayed in April 2023

  • Reviewed: 18 April 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    Breakfast could be MUCH improved. Beds were hard

    Loved having a private pool to share with our friends. Short walk to the beach. Loved the access to the beach clubs included with stay.

    Stayed in April 2023

  • Reviewed: 14 March 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    beach access

    Stayed in March 2023

  • Reviewed: 10 March 2023

    7.0
    Overall enjoyed our stay and would return.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 20 nights

    There was no comfortable seating in the room, only hard wooden chairs and table. No coffee maker-only hot water and instant coffee

    Location, staff, restaurant were all excellent. Pool was very nice and convenient. The grounds and lzndscping were beautiful.

    Stayed in February 2023

  • Reviewed: 28 February 2023

    9.0
    Would highly recommend this resort, staff very warm and helpful and guests very respectful and nice
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 14 nights

    Furniture on deck...lounge chairs...a rack to dry clothes

    Food excellent, wifi and airco excellent, communication and courtesy excellent, fantastic help organizing car rental and outside activities

    Stayed in February 2023

  • Reviewed: 26 February 2023

    8.0
    We thoroughly enjoyed our three-night stay in this Orient Bay resort.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The villa lacked any comfortable lounging furniture and there were major water outages on two out of the three nights.

    This is an excellent, relaxed setting in very well maintained grounds. The restaurant was excellent and the pool facilities were wonderful. The nearby beach and Orient Bay village was charming.

    Stayed in February 2023

  • Reviewed: 7 February 2023

    9.0
    Wonderful St. Martin vacation!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights

    Couple of things. During our previous stays we used to go down to Coco Beach a lot. Now they have a $15/per person daily fee for just to get an umbrella and a lounge chair with a mattress. That is ridiculously expensive. We just ended up using the other areas of the beach, like KKO Beach, etc., where we got the same amenities, without the exorbitant fees. We used to love to eat at L'Astrolabe. This time we tried a couple of dinners, but the food was very disappointing.

    We have been at Esmeralda a few times before. We love the place, the location is unbeatable, the lodging, organization, service are excellent. We love to have the pool right outside of the back porch. We'll be back again soon!

    Stayed in February 2023

  • Reviewed: 2 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights

    Restaurant unavailability. Slight small of sewage.

    The check in was helpful and quick. The room was quiet, large, had a minikitchen, good bathroom, and daily maid service. Outside the room there was a small swimming pool with a private balcony for our room. The view from the room was of the pool and beautiful grounds. The beach was a short distance away and was wonderful. The only slight hitch is that their restaurant has a good reputation, but was not available because it was fully booked while we were visiting. However, many other excellent restaurants were within an 5 minute walk.

    Stayed in January 2023

  • Reviewed: 25 January 2023

    7.0
    Old resort that needs modernization
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 8 nights
    • Submitted via mobile

    The room has nothing in it. One bed. One table with two chairs. There is no warmth to the room and it echos. If you moved a chair or opened a drawer, the sound was so irritating. The person in the room next us snored and it literally kept us awake. Also, the room keys were ridiculously large and heavy….. they were a pain to carry to the beach

    The grounds are very pretty.

    Stayed in January 2023

  • Reviewed: 19 December 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is supposedly served 7:30-10:30. We arrived at 09:45, given the tour, seated at a table and given the run through of breakfast. There weren’t any pain au chocolat left on the buffet, and only 3 pain au raisin (all mini size), so my partner asked if they could bring out more. The waitress said she’d check with the chef. We waited for half an hour until nearly closing with no information and no croissants. We then got told after complaining that they only put two loads of chocolate croissants out and that you need to arrive early to breakfast if you’d like them. This is despite us seeing multiple guests be told them can have a takeaway box to load up with croissants when they were leaving, so no wonder there weren’t any left! They do not cater for all guests as we weren’t the last ones to walk in. Overall, the inclusive breakfast was very limited and basic.

    Bed was very comfy, reception staff lovely and they had presented a bottle of champagne very nicely which my sister had ordered.

    Stayed in December 2022

  • Reviewed: 17 December 2022

    8.0
    Wonderful vacation
    • Leisure trip
    • Family with young children
    • Deluxe King Suite
    • Stayed 10 nights
    • Submitted via mobile

    Not much for kitchen utensils. Night clerk wasn't as helpful as daytime staff. If you need anything and she says it's not available, ask again during the day.

    We were treated like special guests. The resort is pretty, secluded, quiet and safe. Daytime staff is very accommodating. The included breakfast was fine. We didn't feel the need to order anything extra.

    Stayed in December 2022

  • Reviewed: 25 November 2022

    9.0
    Great stay at Esmerelda resort
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Rooms have very thin walls and noise travels easily.

    Great spacious room, comfortable bed, basic but sufficient kitchen facilities, excellent breakfast.

    Stayed in November 2022

  • Reviewed: 12 May 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    Please add an outlet in the bathrooms!

    Great location, friendly staff, spacious rooms and great on site restaurant.

    Stayed in May 2022

  • Reviewed: 17 April 2022

    8.0
    we would definetely recommend Esmeralda, as long as long as wi fi is functional which apeared to be the case except fo
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 14 nights
    • Submitted via mobile

    Wi-fi in our room 536 was not functioning properly. Problem was not solved during our two weeks stay !

    Vast property close to the beach + swimming pool for the bungalow

    Stayed in April 2022

Showing 1 – 25

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