1 Austin Road West, Yau Tsim Mong District, Hong Kong, Hong Kong
#36 of 273 hotels in Hong Kong
Guests' ChoiceBased on 171 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
9.0
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 6 May 2024
Saint
FranceEverything was perfect for us
We enjoyed the swimming pool with the beautiful view and also we found our bedroom very comfortable
Stayed in May 2024
Reviewed: 27 April 2024
Paul
AustraliaThe people who helped us when Finnair abandoned us
Amazing staff
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomFantastic hotel on Kowloon, close to AirPort Express. Rooms are great, as are the facilities such as the gym and pool. Best part is the incredibly helpful team; I’d like to thank the concierge (Kelvin) who spent a lot of time helping after a flight cancellation. Can’t recommend highly enough.
Stayed in April 2024
Reviewed: 14 April 2024
Mark
Hong KongStaff were extremely nice, helpful & attentive, we oved the pool & WooBar dining & bar experience was great!
Stayed in April 2024
Reviewed: 11 April 2024
Tshun
MalaysiaThe Kitchen was full for the whole 3 nights we were staying. Couldnt catch the breakfast due to long queue
Location, Staffs, Cleanliness and Room
Stayed in April 2024
Reviewed: 10 April 2024
Yifei
ChinaN/A
the hotel is well located, perfect for family trip with all facilities at your finger tips. we especially wish to thank the room service staff Lina on 27th, she was very attentive during our stay.
Stayed in April 2024
Reviewed: 6 April 2024
Yifei
Chinabefore our visit, we called the reception/reservation centre to ask for some info but the info won’t accurate and different from what turned out to be once we arrive.
location is great. overall a good experience. the room attendant/cleaner on 27F was very attentive and nice. we were very pleased and impressed.
Stayed in April 2024
Reviewed: 3 April 2024
Siqi
United KingdomThe staff told me I booked at a more expensive price via booking.com than their direct rates, am not happy with booking's info.
Stayed in March 2024
Reviewed: 23 March 2024
Noel
AustraliaNone
Location great rooms were spacious beds very comfortable staff lovely
Stayed in March 2024
Reviewed: 23 March 2024
Rudy
United StatesEverything was OK
Modern and Friendly
Stayed in March 2024
Reviewed: 22 March 2024
Leslie
SingaporeLobby is at level 6 There’s no proper cafe for meeting at 10am
Location & facilities
Stayed in March 2024
Reviewed: 19 March 2024
Claus
Austria(-)The hotel is certainly not one of the cheapest hotels in Hong Kong. But the price seems justified.
(+)The hotel and the rooms appear to be of very high quality - the view from the hotel room was great. (+)The hotel has the highest pool in Hong Kong and the view is impressive. (+)The hotel is located directly next to/above a shopping center. In the evening there are numerous shopping and dining options available. (+)In addition, the hotel is located right next to the train station to the airport. It takes just under 30 minutes from the airport to the hotel.
Stayed in March 2024
Reviewed: 11 March 2024
Manvel
ArmeniaYes
Stayed in March 2024
Reviewed: 25 February 2024
Philip
CanadaAfter being away for 4 years, many of the concierge staff recognized me. They were attentive as always. At the checkin, Ms.Tsang merged my files and acknowledged that it was my 27th stay in 7 years.
Stayed in February 2024
Reviewed: 14 February 2024
Janey
Chinagood
Stayed in November 2023
Reviewed: 3 February 2024
Olesya
AustraliaLocation, shopping center, restaurant
Room is good, just construction side make it looks not so good.
Stayed in January 2024
Reviewed: 19 January 2024
Kaj
Germanynothing really in walking-distance (besides the mall). i was missing a nice bar with a view maybe. besides that nothing :)
modern hotel and rooms. comfy beds. very kind staff at the reception. we were offered an upgrade with full harbour view (you will prefer that because there is no proper skyline-view due to other buildings in front). thank you! rooftop pool was very cool, too bad they shut the pool bar permanently. hotel is situated at the side of a huge mall. you will find some metro-lines there. taxis in front of the hotel always available.
Stayed in January 2024
Reviewed: 14 January 2024
Lysett
United StatesThat I had to take the elevator up before going down.
Lovely hotel with amazing amenities, beautiful room with ocean view, incredible staff who were extremely helpful and considerate (they decorated the room for my birthday with balloons, rose petals, and a cake!!!), wonderful spa experience.
Stayed in January 2024
Reviewed: 4 January 2024
Jon
United KingdomNothing
Excellent hotel. Great gym. Amazing shower/bath overlooking river. Great location too!
Stayed in December 2023
Reviewed: 4 January 2024
Nick
CyprusSteam room in mens gym not working
Nice place, good location, great hotel and fitness area.
Stayed in December 2023
Reviewed: 2 January 2024
Jeremy
United KingdomExpecive
Stayed in January 2024
Reviewed: 26 December 2023
Hak
SingaporeLocation
Breakfast & Service
Stayed in December 2023
Reviewed: 21 December 2023
Rosemary
United KingdomNot applicable in this case
Excellent service from the staff at reception to the ladies cleaning the rooms. The room is more spacious than I expected and the beds were really comfortable.
Stayed in December 2023
Reviewed: 8 December 2023
Allard
GermanyRoom was excellent and super will design and furniture with a GREAT habour view.
Stayed in December 2023
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