They could have a better variety of food and snack beverages. The food lacked .

The location and the beach are amazing! Nice clean private beach!

Stayed in February 2024

The entertainment was not good, has a lots of problems with the return transfers, the buffet did have much variaty.

The location a the access to the sea

Stayed in December 2023

Food, I believe that they should have more variety of food and the snacks bar they didn’t have all the plates in the manure , also no pool bar, drinks are only served from 10am-10 pm if you are paying a all inclusive, this should be open till 2 am

Great resort with lots of potencial, nice people, great beach, nice pool area

Stayed in December 2023

Customer service was almost inexistent. Hotel facilities need maintenance.

The beach was beautiful

Stayed in August 2023

They were a bit understaffed and lacked a bit of organization. They should have a crepes bar

The beach area and activities were great

Stayed in August 2023

Electric went off every day/ food was not diverse

Location

Stayed in July 2023

Food

The beach

Stayed in July 2023

Facilities outdated. Hot lobby. Bad music choices for pool area.

Rooms are outdated and basic at best. Music was terrible at pool. Inappropriate for family or children. Could have been softer/chill music. Profanity in songs played.

Stayed in June 2023

no Wi-fi in the rooms, the TV had no signal, they should get at least nightstands in the room. shuttle was late over an hr.

beautiful location, the beach of the resort is very nice.

Stayed in May 2023

the room had an awful smell

the beach and the food was good

Stayed in May 2023

Its so old and have a smell, they definitely need to upgrade.

I love the beach !

Stayed in April 2023

lots of trash around the resort, needs upgraded bedding. Food was terrible.

the location and views are incredible!

Stayed in February 2023

needs cleaning the property it’s very nice but needs updating

the beach it’s beautiful

Stayed in February 2023

The hotel looks old and in need of a refreshing, the showers don't work properly, water overflows into the bathroom. There's no actual variety of food in the "buffet" if you can call it that. The food was always cold, whether you got there early or late. Overall wouldn't recommend.

The location is perfect, the beaches around it are beautiful, loved the view

Stayed in January 2023

The food is not great, it’s not covered and flies are all over it. The rooms are awful. The beds don’t even have mattress covers, just a thin sheet that was stained sheet. Overall bedding seemed dirty and very uncomfortable. The bathrooms need some major work too. The balcony was nice though. I would definitely come for the day but never for the night again.

The beach is absolutely beautiful. The location is perfect and the sunrise was gorgeous Staff was friendly and courteous.

Stayed in September 2022

The rooms and beds need a upgrade if not the whole lace , They have a problem with the water well where they get water for the shower , the water is salt water from the showers untill then I would not book there , the food is … terrible and the staf is not well train , The son of the owner administrate the place horribly , They need a strong investment to make it work , The only clients now are locals Salvadoran , Guatemalan , because their standard are some much lower then European or American

The Beach is the only thing that was to like today 8/20 2022 augost 20 2022 and some staff

Stayed in August 2022

Here is what went not so well. No internet in the rooms. This is not acceptable. Some people travel and have to work, so you have to sit in lobby to do that. Sewer outside of the snack area is overflowing and has to be fixed. Resort was fixing pool which is great but noise and dust were all over the beach area. There is no hot water during week as folks don't stay there apparently during week. This has to be fixed. Also water is very rusty and salty in the shower . This is also not acceptable. Please fix your water system. In dinning areas staff grabs plates before you finish eating and don't clean table between sittings. They bring water but I can bring it myself. Have staff clean and replace silverware. Facility needs to be repaired big time. Mosquitoes aren't treated and gosh they will leave you alive. There is no consistency in servicing. One day you place order at the counter , next day they take your orders and take forever to tell you they ran out of the item . Not major, but needs some improvement. One day no actual cups for coffee, other days there are. Common area ran out of coffee. We asked to have it refilled, nothing...... Rooms need to be upgraded big time. Staff is friendly but either understaffed and tired or just odd in some instances, but for the most part are good. Facility is working on improvements but really really far away from where they should be for all inclusive. Most folks are very kind and accommodating. One comment on fish. Staff doesn't know how to cook baked fish, that wasn't edible at all. I grew up on fish and can eat it in most shape and form. Baked fish isn't theirs. broiled or pan fried fish was amazing .

Here is what is good at the property: Food and location are great. I never once got sick , so this is major since I tend to , so food handled mostly correctly. Except once I saw staff touching pancakes with their bare hands. Should be no no

Stayed in August 2022

food is really poor options

the private beach

Stayed in July 2022

The room need to be updated, there only 1 mirror in the room, also the shower water was coming to my room every time I shower. The room need an extra trash can. the menu was repetitive.

The Property overall is beautiful, the pool was under management. that wasn’t put on the site.

Stayed in July 2022

poor maintenance to rooms we never had hot water in shower after 4 claims, no one fixed the problem needs renovation all over the rooms

beach, gardening, location

Stayed in February 2022

Lunch and dinner could vary more end possibly offer more variety. Even though, food was good. More not great I could not find... other than, I did not stay long enough :-)

Hotel was great, the whole location with 2 seimming pools and beautiful beaches, olus my room and especially the service. Let me especially highlight Darby at the reception who restlessly looked for helping me to safely come from Roatán to the Maya ruins. And she made it, thanks so much!

Stayed in April 2024

Some awkward smells at times, but other than that no complaints:

The resort is located on a beautiful island, abundance of native wildlife. Lots of iguanas, lizards, birds, and agutis! Food and drinks were wonderful, and the night entertainment was very enjoyable. Nice and relaxing beach to hang out on and pool

Stayed in March 2024

Rooms need so much work on them so outdated old dingy and mold can be found in bathroom

Beach was very well kept and clean

Stayed in February 2024

Cockroaches in the rooms, problems with a/c, wifi did not work, bathrooms broken

Stayed in December 2023

Very warn down and dirty property not clean at all. Garbage all around the premises. It needs a major upgrade.

Beautiful waterfront snd location. Great for scuba diving facility right on site and incredible dives close by

Stayed in November 2023