There are many stairs and no lift . So not for everyone

Fantastic location, great staff and fabulous furnishings.

Stayed in April 2024

Stairs but that is the same at all hotels in the old city.

The location was perfect Sleep was good

Stayed in April 2024

No lift, but our bags were carried up- no problem

Location was excellent- just inside Pile gate. The staff were exceptional, nothing was too much trouble. Would stay there again. The rooftop restaurant is a must- photos added

Stayed in April 2024

None

The service I received was truly outstanding, going above and beyond my expectations. I found the room to be quite comfortable, with every amenity I needed to make my stay a pleasant one. The location was right in the heart of the charming old town of Dubrovnik. I couldn't have asked for a better experience.

Stayed in April 2024

It was not necessarily a problem, but both buildings do not have elevators. So climbing the stairs everyday might not be the best situation for all.

The location is in the heart of the old town and you do not have to climb any hills to reach it. The staff were extremely friendly and helpful. The rooms were clean and well organised. Breakfast was superb with good choices. The rooftop terrace was also an excellent location to enjoy the view and atmosphere of the old town.

Stayed in April 2024

The location was perfect. The breakfast was delicious and along with the view well worth the climb.

Stayed in October 2023

Amazing location and very friendly and helpful staff

Stayed in October 2023

We loved everything

Beautiful quaint hotel. Right in the middle of old city. Property is beautifully done. Small bar serving great drinks . Incredible rooftop restaurant where you have the view of s as ll old city ., unforgettable.

Stayed in October 2023

very good central location and excellent staff

Stayed in September 2023

Booking.com do not show that there is no lift. Having a room on the 4th floor was a work out. It should be flagged up for those who can't manage so many stairs. Breakfast was 29 euros which even in Dubrovnik is pricey so we enjoyed the local cafes.

Great location within the city walls meant we could avoid the worst of the crowds. It was wonderful to walk in the quiet city early morning to find a cafe for breakfast. Staff are extremely charming, helpful and efficient. The room was quiet

Stayed in October 2023

No tea/coffee facility in the room

Brilliant location in the Old Town just yards from where you want to be. No noise issues. Duty Manager was excellent - very courteous and helpful. Other staff were all excellent professionals. Nice cosy bar for a drink/coffee. Breakfast on the roof terrace was perfect.

Stayed in September 2023

Be aware that there’s no elevator.

Prime location in the old town. Rooms were great. Beds comfortable. Bathrooms were modern and clean. Nice bath products. Super clean. Amazing staff…friendly and very helpful.

Stayed in August 2023

The beds weren’t comfortable

Location, staff, bar, restaurant, all were wonderful. Updated and nicely appointed.

Stayed in September 2023

Breakfast

Breakfast was on the roof top with beautiful view , but it was very overpriced .

Stayed in September 2023

Could hear walking a lot on the room above

Location, character

Stayed in September 2023

the bedroom!!! all of it - so beautiful and loved the vibe.

Stayed in September 2023

Noisy throughout the night.

Wonderful location.

Stayed in September 2023

Stairs to the restaurant.

Rooms very classy. Staff very helpful and attentive.

Stayed in September 2023

The mattress in the room was very soft, the lady at the front desk gladly upgraded us to a room with a nice hard mattress.

Stayed in August 2023

rooms are pretty small - but it was included in description so it wasn’t a surprise.

great location, room was comfy, attentive staff

Stayed in August 2023

Would have liked tea and coffee facilities in the room.

A beautifully converted 16th century house. The view from the rooftop terrace restaurant is stunning. Room was very clean. Fantastic location in Old Town. Staff are amazing, very friendly and helpful. Highly recommend.

Stayed in August 2023

Option of an a la carte menu at a reasonable price.

The breakfast was delicious, though the option for a la carte was unavailable for a lesser price was not available for my children.

Stayed in August 2023

Hotel is 3.5-4 stars since there is a lack of customer service. Greeting upon arrival was cold and unwelcoming. Reception could have provided map of old town with recommendations like some of our other stays did. Minibar costs added another 30 euros per night and there was no mention of costs. Our fault for thinking it was included but wouldn't be unthinkable when paying $500 euros a night. Expect top notch customer service when paying so much for a hotel and was disappointed.

Being inside of old town Dubrovnik, within the city walls, the location of the hotel is hands down the best feature. It allows for early morning walks within the city before the mad cruise line rush and for those late nights out.

Stayed in August 2023

The cost is too high against what you get… (room usd500, dinner min 300 (only set menu available) and on top, parking almost 100usd few hundred meters away) This is what you pay for downtown Centre Dubrovnik in the peak season… understood. The worst was however that the hotel doesn’t serve Croatian wine, beer or even Croatian water!!! This is just ridiculous and should be checked and forbidden… Hence the rating.

Pet friendly, location

Stayed in July 2023