8380 Hévíz, Vörösmarty u. 91., Hungary
#7 of 19 hotels in Hévíz
Guests' ChoiceBased on 58 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
8.9
Staff
9.1
Value for money
9.2
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 April 2024
Hitoshi
AustriaThe room is smaller than I saw by the booking.com picture, I think.
Spa Sauna Waiter in Restaurant very friendly
Stayed in April 2024
Reviewed: 20 April 2024
Agnes
HungaryEverything was perfect
Everything was perfect, staff was very nice and attentive
Stayed in March 2024
Reviewed: 6 April 2024
Tatjana
SloveniaEverything
Stayed in April 2024
Reviewed: 2 March 2024
Batljan
SloveniaI'm used to be naked in sauna, so I was uncomfortable in bathing suits in sauna.
Everything else. Room, staff, food...
Stayed in March 2024
Reviewed: 25 February 2024
Dominik
HungaryThe bed a little bit soft.
The hotel is brand new and the interior is amazing. While dinning there is a pianist who plays for us. Everything is good but the outdoor pool is too cold at night.
Stayed in February 2024
Reviewed: 18 February 2024
Branka
SerbiaIf the hotel is full, it can get crowded in the wellness area. Parking is paid additionally 7 euros per day.
Newly renovated, clean, comfortable, excellent location and very good and varied cuisine.
Stayed in February 2024
Reviewed: 12 January 2024
Jaroslavg
Czech Republicthere were no soft drinks for dinner, even water, you an only buy some
Stayed in December 2023
Reviewed: 8 January 2024
Dm34987
CroatiaThe spa area is too small for a hotel of this size, leading to a crowded experience, especially in saunas. Unfortunately, people go inside saunas in bathing suits, which makes floors and furniture wet and non-hygienic. The hotel bar has some cocktails on offer, but all of them were either too sweet or too salty (!), so we didn't enjoy them much.
The hotel was recently renovated, and the room was spotless and had excellent sound isolation so that you could rest at night. The staff working there was professional and very polite. The pools and spa area were accessible and well-maintained during our stay. Breakfast and dinner were okay, nothing special, but still good.
Stayed in January 2024
Reviewed: 5 January 2024
Snežana
SerbiaAlmost nothing, just a small remark on parking fees. I don't think that it was necessary for the hotel guests
Spa facilities, the pool, cleaningness of the hotel and great food
Stayed in January 2024
Reviewed: 6 December 2023
Dragos
RomaniaEnglish not common
Facilities
Stayed in December 2023
Reviewed: 5 December 2023
Bogdan
SloveniaNo separate resting room for wellness.Wellness resting aria way too small for amount of guests could be in the hotel.At our stay was 7 chairs and 14 sunbeds there.No exit outside to cold weather( was around 0-1 C) when you out from sauna.
The best standard room with balcony we ever have, cleanliness, the wellness center was clean and well equipped.Buffet breakfast and dinner good but under average for 4star hotel.
Stayed in December 2023
Reviewed: 26 November 2023
Bojan
SerbiaSmall spa, lack of additional facilities.
New / renovated, clean, great food.
Stayed in November 2023
Reviewed: 21 November 2023
Vojtěch
Czech Republic- suboptimal allocation of personnel, some places were overstaffed while at others was staff shorthanded (causes e.g. Long waiting for drinks at dinner) - paid parking on hotel own parking lot
- entire hotel smells like a new car (all interior is brand new) - pancake making machine at dinner - overall satisfied with breakfast and dinner
Stayed in October 2023
Reviewed: 6 November 2023
Razinkov
Portugalvery friendly staff (reception and restaurant), breakfast and dinner were excellent with lots of choice, very clean rooms, changed beds every day, sauna, pool, jacuzzi - all available and free
Stayed in October 2023
Reviewed: 5 November 2023
Irena
SloveniaClean, nice renewed room. Comfortable bed, nice bathroom. Good assortement of food for breakfast and dinner. Quiet location of hotel, 20 min walking distance from centre and thermal lake. Good spa.
Stayed in November 2023
Reviewed: 3 November 2023
Miroslav
Czech RepublicJust a few details. The wellness area is not big, so it gets crowded during peak time (the indoor pool is for six people, Finnish sauna for six people, Russian and infra saunas for two people). Also, people wear swimsuits in a sauna and some of them forget to take a sheet with them. // The restaurant got crowded on a Saturday night (which is quite understandable) but the staff tried to cope with it well. // The piano player stops at ca. half past seven, it would be nice if he could play longer. :)
The hotel was nice, equipment was new. Staff was friendly. Rooms were cozy and big enough. There was enough food for breakfast and for dinner (a buffet type); the offer varied a bit every day; the quality was very good. There was a piano player in the evenings. The hotel is equipped with a wellness area with unlimited access - a warm outdoor pool, a small indoor pool, several types of sauna, a salt room. You can reach the Heviz lake by foot within a few minutes.
Stayed in October 2023
Reviewed: 2 November 2023
Maria
Slovakiathe wellness could have been better equipped and better organized, ...
both breakfast and dinner were great. just when we could not come among the first, we did not get everything (e.g., the cinnamon swirls), but otherwise good selection, everything very tasty, ...
Stayed in November 2023
Reviewed: 1 November 2023
Mateja
SloveniaI do not know, nothing was missing!
Breakfasts were very good, every day different, tasty. The same goes for dinners.
Stayed in November 2023
Reviewed: 31 October 2023
Bettina
HungaryThe thermal part was sadly still under construction, so we could only enjoy the spa area, which was cramped in peak hours, during dinner time it was enjoyable. There was a pancake making machine which was only available during dinner and it was turned off for breakfast, this was a bit strange. Compared to the breakfast, for dinner there was a more extensive variety of cheese and cold cuts.
The hotel is freshly renovated, the room was modern and spacious, the bathroom is a bit small though. The staff were friendly and helpful. Breakfast and dinner were extensive, there was live piano music for dinner, which we really enjoyed.
Stayed in October 2023
Reviewed: 31 October 2023
Istvan
HungaryRoom we had seemed to be small and maybe too much furniture. The termal pool was not yet ready and therefore the welness area was very crowded. Not enough beds etc. Sauna and internal pool was for 6-8 person for a hotel having 280 rooms. Friday and Saturday afternoon was crazy.
Renewed rooms where you smell the odor of the new furniture. Big waiting hall and large restaurant.
Stayed in October 2023
Reviewed: 23 October 2023
Christian
SloveniaI was expecting wellness to be a little bit bigger. But receptionist tell me they are already working on that and that they will have a very nice big wellness with thermal water by the end of this year.
Very nice hotel, newly renovate with modern style. It is a perfect hotel for a weekend gate away with your partner. Nice and clean and perfect location to discover interesting places around Balaton.
Stayed in October 2023
Reviewed: 18 October 2023
Maya7
CroatiaNice hotel, clean rooms, the spa area is little bit small if there are many people like last weekend. The food was delicious and varied.
Stayed in October 2023
Reviewed: 6 December 2023
Kristina
CroatiaThis was by far the worst and the most uncomfortable bed i ever slept in. I adressed the reception but they said there is nothing they can do. Wifi quality is terrible.
The spa is great but rather small, we were in luck because we stayed there during the workweek so there wasn't a lot of people. The rooms are new.
Stayed in December 2023
Reviewed: 28 November 2023
Kata
HungaryWe rent a family room what is two room together and there was not door between.. pretty disturbing. Tv controller are changed both tv. Spa is not even a spa is just one tiny pool. There is place for improvment.
Stayed in November 2023
Showing 1 – 25
Bad Hofgastein, Austria
Tokyo, Japan
José Ignacio, Uruguay
Sovata, Romania
Port Aransas, USA
Gure, Turkey
Naples, USA
Edremit, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content