No issues.

All excellent. Well designed room. Quiet hotel, well insulated. Lovely location. WiFi and hot water of course fine with a good shower. Welcome fruit plate appreciated. Pleasant breakfast. Excellent restaurant.

Stayed in April 2024

for dinner there was no table available, book the table for guest or ask them to book before

Breakfast was very tasty

Stayed in April 2024

The environment is a bit louder than expected, but maybe it was just me who was unlucky

Stayed in March 2024

Nothing

Location is good next to castle and walkable in many interesting places. Room is large, feel like stay at home. Food is so good, both dinner and breakfast. Staffs are very good service.

Stayed in March 2024

no

everything are perfect, we like to stay here again.

Stayed in February 2024

There was only an all in one shampoo-bodywash-everything, would be nice to have a good shampoo. Also there wasn't enough water pressure at the toilet in my room (No. 2) Still, will go again next in February

I like allmost everything, location, rooms, staff, etc

Stayed in February 2024

-The restaurant reservations were confirmed but were not made. Luckily, I called to double check and reserved in time. But that was just a minor hiccup. It keeps amazing me how this place is able to provide consistently good service over more than a decade...

Location View from our room Amazing breakfast Legendary restaurant meals

Stayed in December 2023

The room was typical of most hotel rooms - on the small side , but the location and the ability to open windows and the door to the balcony overlooking the square and fortress compensated greatly for this minor consideration.

We loved the location - what a unique opportunity and fabulous place from which to view the fortress from the windows and balcony. Staff were obliging and the breakfast was wonderful.

Stayed in January 2024

There are recommendations from other bookers to use the restaurant. Unfortunately as it was a Friday evening it was fully booked and I was not able to use it. Not the hotel's fault.

Clean room. Quiet location. In historic part of town.

Stayed in October 2023

Lack of an elevator to upper floors.

Excellent and very helpful staff. Answered my questions and arranged taxi for trip to train station in early AM. Location was ideal, very near to Eger castle, Dobo Square and Kossuth street. Room was small, but very comfortable bed and nice bathroom facilities. In-house restaurant Macok Bistro was excellent with great food, drinks and welcoming staff. Included breakfast very good also. My 4 day stay was excellent.

Stayed in October 2023

Excellent restaurant

Stayed in October 2023

It doesn’t have an elevator. I have a bad knee and it’s difficult for me to go up the stairs carrying a suitcase

Nice, clean hotel. Great location!

Stayed in September 2023

Attic room unfortunately did not work for us. Huge bed in cramped area

Location fabulous 👌 restaurant wonderful 😀 staff very courteous

Stayed in September 2023

No hot water in the morning

Everything

Stayed in September 2023

Front desk had an issue with how Booking is processing the payment, and for a few days, it felt like they are unwilling to solve the issue, which was absolutely not my (the guest's) responsibility, but it was about how Booking.com changed processing of payment between the hotel and them. The hotel threatened with cancellation, it took a few days of discussion with its reservation desk till they understood that I cannot do much on my side, I had to escalate the issue to their manager to reach a solution. Bedroom in the apartment has a partially glass door which cannot be easily covered - if you want to sleep late, that can be an issue. Only one key was provided for an apartment where up to 6 people can stay - upon request, we could not get more.

Perfect location in Eger, one of the best restaurants in the area. Spacious apartment, comfortable bed, flexible and nice staff. Really beautiful surroundings. I would come back any time, despite some minor issues. One of us left a shirt in the apartment - they called us to let us know, a big positive.

Stayed in September 2023

We learned upon arrival that the Brumbrum Pizzeria is closed for refurbishment starting from 2023.09.01. This is temporary, though. The Macok restaurant offers excellent food. Unfortunately, the waiters are working very long hours, and they become really-really exhausted by dinnertime. The food was delicious nonetheless.

Superb location, friendly staff, comfy beds. We stayed in a spacious family-friendly apartment -- with hotel-level services. The Macok restaurant offers a fine dining opportunity.

Stayed in September 2023

Parking fee, although It is understandable because of the location. The imagination of breakfast. For the fact that the restaurant has a Michelin star, the breakfasts were unimaginative and the same every day. The selection could have been bigger. We expected much more.

I will be more critical in the review, although the accommodation was of a very high standard. Amazing restaurant quality during standard operation, except for breakfast. The rooms were nicely appointed, but the equipment was older. Perfect location.

Stayed in August 2023

Location- just next to main fortress. City square within short walking distance

Stayed in August 2023

The location was far exceeding my expectations. It's a wonderful starting point for experiencing the beautiful old town. Great breakfast and friendly staff. The parking was very convenient and just right sized

Stayed in July 2023

There were a number of stairs from the carpark and reception to our apartment was difficult with suitcases. This is not a criticism as most of the places we have stayed in Europe have stairs. Just be prepared.

This little gem must have the best view in Eger. The view from our apartment living room and bedroom was fantastic and at night quite magical. The castle and old town were transformed from a beautiful view to quite something else! Having been to Eger some twelve years ago I was keen to show my husband this lovely old town and it did not disappoint. So much so that we extended our stay by another night. We were fortunate to have dinner in Macok Bistro, which is attached to the hotel, and all I can say is that it was wonderful. We enjoyed the four course tasting menu on one night and went back another night for a la carte. It is clear the kitchen staff understand food. If visiting Eger, I can highly recommend both the accommodation and the restaurant.

Stayed in May 2023

I can't really say anything I disliked.

The breakfast was delicious and substantial. The staff was super helpful; I booked my stay incorrectly and they found a room for me. The place is right at the foot of Eger Castle and close to everything.

Stayed in April 2023

Staff were fantastic, even helped me get a last minute booking for the restaurant! Very comfy room, great breakfast!

Stayed in February 2023

Everything was wonderful! The team was awesome, and the rooms were clean. The bed was great, and the restaurant is one of the best in Hungry . Highly recommended 👌

Stayed in March 2023

I recently stayed at the hotel for one night and had the pleasure of staying in a rooftop apartment. The hotel boasts an excellent location in the heart of the city, yet still offers a peaceful and tranquil environment. The breakfast provided was top-notch, offering a variety of delicious options to start the day off right. The room itself was well-appointed and comfortable, with all the necessary amenities one would expect from a hotel. The staff was friendly and accommodating, always willing to assist with any needs or questions.

Stayed in February 2023