Jalan By Pass Ngurah Rai No. 23, Sindhu, 80228 Sanur, Indonesia
#95 of 102 hotels in Sanur
Guests' ChoiceBased on 230 hotel reviews
5.4Cleanliness
5.5
Comfort
5.5
Location
7.5
Facilities
5.6
Staff
6.9
Value for money
6.6
Free WiFi
6.7
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End of dialog contentReviewed: 15 June 2023
Basma
MaldivesRoom really discusting,nothing like what's written in our booking ,no fridge no TV the silling was broken ,the receptionist said that the hotel is fully booked but I saw a lot of empty rooms but he refuse to gave us another room ,it was the last room on the second floor Really bad dirty room
The location
Stayed in June 2023
Reviewed: 10 June 2023
Dean
AustraliaThe room was average at best, but bearable for the cost. it went down hill from there. Got up crawling over my toothbrush etc. Managed to kill them. But the final straw was the bed bugs that I got. Probably 100 bites. Have spent much of the rest of my trip getting all my clothes washed (which meant buying some new ones whilst others were at the laundry.) and soaking everything else with insect spray and surface spray. After about a week I believe I have gotten rid of them. Oh and along the way they confirmed a booking , only to contact me at 9.30 in the morning to say they were full. I guess you get what you pay for, lesson learnt.
Stayed in May 2023
Reviewed: 10 June 2023
Thea
United Kingdomit was dirty, outdated and nothing worked.
nothing
Stayed in June 2023
Reviewed: 7 June 2023
Jude
New Zealandsome days no hot water for showers
convenient to shops and the beach
Stayed in June 2023
Reviewed: 31 May 2023
Tim
United Kingdomall that is above
warm friendly staff all ways helpful short distance to every thing
Stayed in May 2023
Reviewed: 3 May 2023
Massimo
IndonesiaLost time and money
Maybe is cheeaper,but you will pay your taxy for go there and discovery they not accept you....soo in the ending you will lost money trasportation for nothing:room 165k but I pay 470k taxy for nothing.... They not acept my booking becouse already full booking and they said I must looking for other Hotel.In the same time I was check in the aplication of booking.com. and they was have room bookable again open,but they don't care.In same time I there for try cheeck in was others 4 people where they got same answer to me:looking for other hotel,we don't have any room available today! Maybe is cheeaper
Stayed in May 2023
Reviewed: 8 April 2023
Tim
United Kingdomcar park
nice
Stayed in April 2023
Reviewed: 8 April 2023
Tim
United Kingdomcar park bad
location
Stayed in March 2023
Reviewed: 4 April 2023
Ramadan311
MalaysiaThe filthiest place i have ever stayed in, don't be fooled by the cheap price, you'll still feel you've been ripped off once you see how dirty the room and bathrooms are. The head board was falling apart, the toilet seat had stains on it i wouldn't dare to touch it with a pole, there were spider webs all over the room and a spider in the corner, also ants all over the place. The bedsheets were paper thin, had cigarette holes in them and other stains, the mattress so springy and uncomfortable. The common area and hallways are obviously dirty and broken tiles, low light which gives a spooky feeling.
The filthiest place i have ever stayed in, don't be fooled by the cheap price, you'll still feel you've been ripped off once you see how dirty the room and bathrooms are. The head board was falling apart, the toilet seat had stains on it i wouldn't dare to touch it with a pole, there were spider webs all over the room and a spider in the corner, also ants all over the place. The bedsheets were paper thin, had cigarette holes in them and other stains, the mattress so springy and uncomfortable. The common area and hallways are obviously dirty and broken tiles, low light which gives a spooky feeling.
Stayed in April 2023
Reviewed: 1 April 2023
Trish
Malaysiait was extremely dirty and run down
Stayed in March 2023
Reviewed: 26 March 2023
Marie
AustraliaThe room I was given had black mould on ceiling and walls. This made the room very unhealthy and smelly to stay in. The electricity power plug was also dangerously loose. When I asked for my money to be refunded, the management argued with me but then refunded the full cost. This meant at 10 pm I needed to go out into the street to find another place to sleep
Nothing Photos only showed the pool NOT dreadful bedroom
Stayed in March 2023
Reviewed: 15 February 2023
Michaux
IndonesiaVery good price and location.
Stayed in February 2023
Reviewed: 31 January 2023
Corey
United KingdomSuppose you get what you pay for in life but even then id expect better. Pretty shocked it was 2 star I’d hate to see 1 star. Booked for 9 nights just for a luggage storing while island hopping. However we had to stay there 1 night and was supposably meant to stay the last. Original room we was put in was like a construction site, bits of rubble brushed behind a cupboard, cupboard draws fell through, sheets stained, air conditioning looked like it was about to fall off the wall, toilet stained, horrible smell in room. Had to get a room change, other room was slightly better however heard something scurrying/squealing behind the wardrobe think it was a rat (bin storage behind was definitly a rat) had to persuade my girlfriend to stay the night and told her it was just the door, slept with 1 eye open and the light on. However one positive thing was we came back and our bags were still there, but we couldn’t stay another night. Got our bags and got out of there. Also walk way was soaked leaving the hotel almost went flying. The price looks all well and good but it really is bad, advise anyone not to stay there and just pay the extra IDR.
Stayed in January 2023
Reviewed: 29 January 2023
Paul
Australiaclose to food markets
Stayed in January 2023
Reviewed: 21 January 2023
Oliver
BelgiumThis hotel violates all hotel laws in hygiene and maintenence!! They know it but don't care in the slightest or aren't even ashamed to let guests sleep in their rooms. The words 'extremely unhygienic' are still to soft to express how dirty the hotel in general is. Booked 4 nights, stayed 2 nights and even these 2 nights were too much and made me ill till now (almost one week later), and I usually don't get ill that fast!!! The worst part are the aircon units that never seen any cleaning, there are stalactites formed from brown dirt coming out of the filters. That's an infestation of bacteria gets blown into the air that you breathe in constantly. Not even mentioning the penetrating smell of it. You guaranteed get a lung infection of that!! Unfortunately even cleaning the aircon units wouldn't solve all the other problems that are far to long neglected, so I didn't bothered asking them to do. The pictures of the standard rooms are misleading and are pictures from the 'higher class' rooms of - I guess 25 years ago - when they were still fairly newly refurbished. I immediately asked for an upgrade to a 'higher class' room, which I got straight away without any extra payment, so that assumes they are used to guests asking for this, but it didn't really improved the situation. There is zero maintenance done in the rooms, the paint is peeling off the walls, and not in small amounts, but half of some walls and ceilings are peeling off and are replaced with fungus growth. They 'clean' the rooms with a dirty old mop and brown/blackish water that goes from room to room, so instead of cleaning, they actually spread out all the dirt coming from the previous room into the other room, and that's going over all the rooms. After I saw that I immediately left a note in the room they didn't had to clean my room during my 'stay'.
The wooden carved keychain measured 39 mm x 79 mm.
Stayed in January 2023
Reviewed: 13 January 2023
America
AustraliaEverything!!!!
The bottle opener attached to the dressing table
Stayed in December 2022
Reviewed: 29 December 2022
Anthony
Australiabathroom needs a good scrub down
spacious room great reception staff Julie and Ani 🙏🏼 great housekeeping staff everyone was happy smiling polite
Stayed in December 2022
Reviewed: 7 December 2022
Koara
Indonesiaold, disrepair, spooky and dark. the bathtub clogged so couldn’t bath and shower properly
old and disrepair
Stayed in December 2022
Reviewed: 23 November 2022
Akhtar
IndiaDidn't liked anything at all
Nothing is good folks don't go
Stayed in November 2022
Reviewed: 19 November 2022
Varenyam
Indiaanything.
worst property every.
Stayed in November 2022
Reviewed: 7 November 2022
Linnéa
IndonesiaWhen we got there the receptionist had no idea we had booked even though the hotel had confirmed our booking and check in time. I had payed for a Deluxe room but they tried to give me a economy room. However they still charged me for the most expensive room. I asked several times if this was the deluxe room and they said yes. It was very dirty. The bathroom was extremely filthy and water was leaking. There were Insects everywhere. It hadn't been cleaned for months if not longer. After trying to talk to them for 45min they agreed to give me their second most expensive room but wanted me to pay more for the change. The most expensive room which I had already payed for was fully booked. They refused to give me back my money. The second room was OK but still dirty, poop in the toilet, holes in the walls, ants in the bed and things like this. I tried to ask why I couldn't have the room I payed for or have some money back since I overpayed. The receptionist got upset and wanted to kick us out and started insulting us. I considered looking for a new hotel but it was very late and I was not feeling well and settled for the new room. I've been travelling for many weeks staying in many accommodations. No other place was even close to this bad.
Nothing
Stayed in November 2022
Reviewed: 17 October 2022
Nelly
Indonesiait was incredibly dirty, the bed sheets had stains, the toilet and the bathroom looked like they have never been clened in the past years, it smells like feces and mold. the walls are broken, the AC is broken (meaning it cannot be turned off with 16C), the environment is shady and sketchy.
nothing
Stayed in October 2022
Reviewed: 4 October 2022
Antonia
IndonesiaMy room was dirty especially the bathroom. There was no shampoo, toothbrush, and toothpaste. It is different from the info on booking.com website
Stayed in September 2022
Reviewed: 28 September 2022
Madeliene
AustraliaThey double booked our room, and had no where for us to stay. Worst experience.
Stayed in September 2022
Reviewed: 19 September 2022
Nanda
IndonesiaAll of the facilities is suck
The bed is noice, the bathroom is dirty and AC was broken
Stayed in September 2022
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