Jalan Bay Pass Ngurah Rai Sanur No.402 , 80361 Sanur, Indonesia
#77 of 100 hotels in Sanur
Guests' ChoiceBased on 41 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
6.6
Facilities
7.7
Staff
8.6
Value for money
8.0
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 11 March 2024
Plowman
AustraliaHad to change rooms due to AC problems then had trouble with the AC in new room, but that was fixed.
Stayed in March 2024
Reviewed: 16 February 2024
Bobby
United KingdomThe room smelled a bit damp and it had mosquitos in. When I turned the lights off to sleep the main one kept flickering on and off throughout the night. You can hear people moving around in the rooms next to you.
For a 1 night stop over to get a ferry early morning it was perfect. Don’t look to stay here for longer than 1 night, much better options elsewhere. For the price and ease it was a good stop over point. Air con worked fine and bed was comfortable.
Stayed in February 2024
Reviewed: 15 February 2024
Eileena
SingaporeThe room smelt like sewerage and mould. Service recovery was excellent but nothing the staff could do. Ordered fish and chips and it was absolutely not fresh at all. The fish was smelly and inedible. Should not have been served. Service recovery again was great. The order was cancelled.
The staff are absolute gem!
Stayed in February 2024
Reviewed: 14 February 2024
Frank
AustraliaThe location is a problem. It's on the Jalan Bypass which is extremely busy, very scary to cross. I stopped trying to cross by foot and used grab cabs to go to Sanur. There is nothing on the hotel side of the bypass.
Breakfast was basic. It was good value for the price.
Stayed in January 2024
Reviewed: 29 January 2023
Sinead
Australiahard to cross the main road, to get to the beach side but security helped me cross when he saw me. no hand soap provided in bathroom or hairdryer.
nice big rooms and very modern!
Stayed in January 2023
Reviewed: 30 November 2022
Alexia
Spainsheets were dirty
friendly staff
Stayed in November 2022
Reviewed: 18 November 2022
Sucy
MalaysiaThe room looks a bit rundown with stains on bedsheets, curtains and towels.
Quiet, not many occupants using the pool at the same time.
Stayed in November 2022
Reviewed: 18 November 2022
Xiangnan
Maldivesdont have special rate for long term stay
price
Stayed in November 2022
Reviewed: 27 October 2022
Jill
NetherlandsThe staff wasnt very friendly and it’s very quiet in the evening.
Really nice, comfortable and clean room. Food in the restaurant is very nice.
Stayed in October 2022
Reviewed: 26 October 2022
Gernot
Germanywe had a room with a weather-facing wall. during the rainy night, the walls started showing wet spots, especially around the electric lines and switches. overall ok but the guiding is not really made to last decades in the rainy part of the world
Stayed in October 2022
Reviewed: 16 January 2022
Amandya
IndonesiaLove it
Stayed in December 2021
Reviewed: 16 January 2022
Amandya
Indonesialove this hotel
Stayed in December 2021
Reviewed: 16 February 2024
Gloria
FinlandRooms and furnitures are shabby and filthy. Pictures were very promising but it didnt match with the reality. Was very disappointed.
Very nice and beautiful pictures but the reality is different. Everything is a bit dirty and old. I got a room where was mold spots on the wall. I complained about it and got a new room which was better. Was a disappointment as i was expecting something else because of the pictures. The staff is very nice, polite and helpful.
Stayed in February 2024
Reviewed: 9 February 2024
James
AustraliaThere was black mould in my room upon check in. They moved me to 3 other rooms that were worse than the last. The wallpaper was peeling off, the walls were cracked and had water stains and mould throughout. My mums room was so damp and mouldy she developed a cough and our clothes stink of damp mould. The bathrooms were cracked. Sheets weren’t even clean with blood on one bed. Air conditioning doesn’t work properly, spent most nights sweating all night. The amenities are to be desired. No hairdryer (as described), no replacement of tissues, no coffee or milks for the rooms Towels were not laundered properly. The patio doors didn’t lock correctly The swimming pool wasn’t as described. Between the hours of 8am-11am and 2pm-6pm you weren’t allowed to use because they had swimming lessons, young kids and all the equipment going on all morning and afternoon. The staff tried their best but it rests on the owner/manager who wanted nothing to do with the complaints. Every night we went to the restaurant, they was a mouse running wild across the tables. The staff thought it was funny. One night we found mouse droppings in our rooms. Breakfast is only Indonesian food, nothing western so go elsewhere for food. Poor selection of drinks at the bar and 9 times out of 10 the staff had no idea how to make drinks. The room description says ‘soundproofing’ and that is untrue. You can hear every little thing next door. The noise went on all night. There was no welcome pack in the rooms such as an emergency contact info, no fire exit plan, no muster plan. The chairs in the restaurant and lobby were stained with sweat, bodily fluids and one had what looked like a menstrual stain. The napkins weren’t washed properly, had stains on them. The photos depicted are NOT what the hotel is. The rooms are terrible, disgusting and stink of mould.
The location was close to Sanur beach and the markets. A quick taxi ride. Some of the food in the onsite restaurant was very nice
Stayed in February 2024
Reviewed: 9 October 2023
Sng
SingaporeThe nearest convenience store is about 7-8 mins walk
Clean and value for money. Discount for eating at restaurant.
Stayed in October 2023
Reviewed: 4 August 2023
Crystal
AustraliaVery run-down grounds need a lot or work. Room's are tidy but cobwebs everywhere, bed's are hot hard they are like rock's. Extremely noisy. Had yo share the pool with kids doing swimming lessons, every arvo, and the pool isn't big enough for that.
Nothing
Stayed in August 2023
Reviewed: 25 March 2023
Karen
Australiamould on walls of room
nothing
Stayed in March 2023
Reviewed: 28 January 2023
Ismail
AustraliaNothing
Perfect accommodation.
Stayed in January 2023
Reviewed: 18 January 2023
Rick
New Zealandnothing at all
Everything was so good!
Stayed in January 2023
Reviewed: 30 May 2022
Safronov
KazakhstanPersonal stolen my gopro battery, why i dont understant. Use safe box for all small stuff.
Good rooms
Stayed in May 2022
Reviewed: 23 April 2024
Ruechuta
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: 27 December 2023
Eamonn
NorwayThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 September 2023
Telford
New ZealandThere are no comments available for this review
Stayed in September 2023
Reviewed: 20 September 2023
Gašper
SloveniaThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
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