Jalan Kartika Plaza , 80361 Kuta, Indonesia
#51 of 186 hotels in Kuta
Guests' ChoiceBased on 604 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
7.7
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End of dialog contentReviewed: 28 May 2024
Mark
AustraliaNothing
Great service
Stayed in May 2024
Reviewed: 28 May 2024
Evelyne
KenyaLocation was excellent
Stayed in May 2024
Reviewed: 28 May 2024
Bhovish
MauritiusOur room was next to a warehouse/compound where they were making noise all day.
The food was nice, the staff was friendly and the bathroom/shower area was spacious as well.
Stayed in May 2024
Reviewed: 26 May 2024
Vicki
New ZealandWe didn't stay longer! Wish we had.
We loved this hotel. Great value for money.clean lovely rooms. Was pleasantly surprised.
Stayed in May 2024
Reviewed: 22 May 2024
Steve
United KingdomClean room good restaurant and nice pool
Stayed in May 2024
Reviewed: 21 May 2024
Lesley
AustraliaBeautiful gardens and quiet atmosphere in Kuta
Stayed in May 2024
Reviewed: 9 May 2024
Hardeep
New Zealand1-2 staff were not friendly
Pool and location
Stayed in May 2024
Reviewed: 2 May 2024
Kristy
AustraliaThey had canceled our booking so our room wasn’t available to us.
Clean and modern rooms, small hotel and close to the shops in Kuta.
Stayed in April 2024
Reviewed: 1 May 2024
James
United StatesThe bathroom seemed old and a little run down. The tub design made it so the shower flooded the bathroom even with the curtain drawn. There was a damp musky smell even with the AC on. The fabric chairs seemed old and had weird stains on them.
Location was fantastic for our needs . Walking distance to the waterpark, convenience stores, restaurants and the airport. One staff member was very "meh" and might have been having a bad day. A different staff member was very helpful. Helped us rent a scooter for an affordable price.
Stayed in April 2024
Reviewed: 29 April 2024
Karen
AustraliaThere really wasn't anything not to like about the hotel. We bought some insect repellant to spray the room each morning and night to try and discourage the mosquitoes. There wasn't a lot of them but they love me :) I'd also recommend maybe taking toilet paper that is a bit stronger and more on a roll, especially when if you get a bout of bali belly. Reception are more than accommodating with requests for additional toilet paper but it's so thin.
The hotel is located in Kuta, directly across the road from the Discovery Centre Shopping Centre. We booked poolside rooms and they were lovely. Rooms were clean, serviced daily, fresh linen, a/c, tv, bar fridge, safe, wardrobe with 6 or so hangers, and complimentary toiletries. The hotel location is an easy taxi ride to other locations and easy to get to and from the airport, without having to go through lots of traffic. That's a bonus! The pool was always kept lovely and clean, ample towels always available, swim up bar, and very attentive staff to offer drinks and food poolside. There was also a massage service in the gazebo by the pool which was lovely and very reasonably priced. I'd recommend the massage and facial. The breakfast was basic but had an egg station where you could request eggs cooked how you liked them. Fresh fruit, toast, pancakes or waffles (alternated each day), a sweet, tea, coffee, and a variety of indonesian/asian style foods.
Stayed in April 2024
Reviewed: 26 April 2024
Steven
AustraliaSome repairs were needed in my bathroom. I had a garden view room, would recommend paying extra for the poolside room to include bath and nicer amenities.
Quiet, friendly staff, clean & comfortable
Stayed in April 2024
Reviewed: 20 April 2024
Megan
United KingdomGreat hotel in Kuta, tucked away out of the hustle and bustle but still very much in the heart of it all. Room was excellent and clean. Breakfast was lovely, and the pool was great. Staff are very friendly and helpful!
Stayed in April 2024
Reviewed: 11 April 2024
Vicki
AustraliaBreakfast was limited and mostly Asian style. Choice of one cereal for the kids. Hair turned green from the pool.
Very clean. Lovely staff. Close to shopping and restaurants.
Stayed in April 2024
Reviewed: 6 April 2024
Jennie
AustraliaGreat room Great restaurants close by Easy to get to airport from
Stayed in March 2024
Reviewed: 4 April 2024
Janet
AustraliaNothing
Well maintained and close to everything including the beach.
Stayed in April 2024
Reviewed: 2 April 2024
Du
AustraliaEverything you need in one place and the staff absolutely amazing people.
Stayed in April 2024
Reviewed: 1 April 2024
Joao
PortugalThe Room could be a little bigger.
The location is great, as well as the pool and the breakfast.
Stayed in March 2024
Reviewed: 31 March 2024
Adrian
AustraliaNot expensive. Staff all very friendly and helpful. Nice pool. Great beds. Location is ideal. Stay here frequently for the above reasons
Stayed in March 2024
Reviewed: 25 March 2024
Roy
United StatesIt was hard to find. Our driver at night and then the following morning had trouble finding the place. Loud construction noise early in the morning.
The food, location and room were all great. King size bed seemed larger than normal.
Stayed in March 2024
Reviewed: 14 March 2024
Debbie
AustraliaBathrooms and tapware are a little tired.
Location, pool area, cleanliness, price, bed size and comfortability with great AC.
Stayed in February 2024
Reviewed: 5 March 2024
Pankajkumar
CanadaLimited water
Beautiful property close to the airport.
Stayed in March 2024
Reviewed: 18 February 2024
Kathryn
AustraliaUpstairs at the back, was told after checkin that I had to pay 100,000 more to be downstairs, couldn’t be bothered for one night.
Stayed 1 night so I was close to airport for early morning flight. Comfortable bed, nice and clean. Pool wasn’t very big, too many people in there to be bothered going for a swim.
Stayed in February 2024
Reviewed: 15 February 2024
Phuong
VietnamThe room is quite old. When we requested for slippers, the reception said to bring to us later, they never brought slippers to us, the same with a room key that's not working. Maybe the staffs should be more attentive to requests like these.
The location is nice. The value is ok compared to other accommodations we stayed in Ubud or Penida.
Stayed in February 2024
Reviewed: 13 February 2024
Mohamed
AustraliaOnly the AC in the room . Rest all excellent
The AC is not cooling properly
Stayed in February 2024
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