5 Jalan Elang, Tuban, 80361 Kuta, Indonesia
#165 of 189 hotels in Kuta
Guests' ChoiceBased on 76 hotel reviews
6.0Cleanliness
6.8
Comfort
6.9
Location
7.6
Facilities
6.2
Staff
7.7
Value for money
7.3
Free WiFi
6.2
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End of dialog contentReviewed: 27 May 2024
Melisa
AustraliaCommunication with staff was hard due to the language barrier. Guest from India were very noisy late night and tried to get into my room while I was sleeping ( I assumed the mistake their room by their room)
Near airport.
Stayed in May 2024
Reviewed: 26 May 2024
Caleb
AustraliaNo wifi in bedroom. AC had to be turned off for the light to turn off
Close to airport
Stayed in April 2024
Reviewed: 11 May 2024
Hoffmann
GermanyI Like it’s close to the airport and the stuff is friendly and helps with everything needed.
Stayed in May 2024
Reviewed: 6 May 2024
Blair
United KingdomThe bathroom clearly hadn’t been cleaned between us and the last person. The property is not on google maps and so is very difficult to find. Advertising yourself as an airport hotel means that you will get tourists (who do not have access to data) making it very hard to find in the dark. We were kept awake all night by a rooster and then construction work, just a warning.
The beds were comfortable. We were able to check in at 3am after our flight landed
Stayed in May 2024
Reviewed: 3 May 2024
Ram
AustraliaAir-conditioning is not effective, even after running it whole night, room wasn't cooling.
Stayed in April 2024
Reviewed: 2 May 2024
Estelle
SwitzerlandThe sheets slammed of sweat and it were stained, the flor was not clean, the toilet smelled really bad and the were hairs in the bathroom.. There were few hot shower and the door was often blocked. Also they said they had breakfast but when we came they didn’t had any!
The bed was really comfortable and the staff was helpful
Stayed in April 2024
Reviewed: 5 April 2024
Lili
Germanyif you want to walk to the hotel, don’t! The property is very hard to find from the airport exit so you have to walk quite a while. Definitely recommend taking a taxi!
it was cheap and the staff was very nice, we arrived at 2 am and they were very helpful. they helped us find an atm and we were able to pay when we checked out
Stayed in April 2024
Reviewed: 5 March 2024
Irene
United KingdomProvide a kettle and welcome tea or coffee.
Kettle and welcome coffee or tea would have been nice . Connection for TV was cut off on our last night.
Stayed in February 2024
Reviewed: 15 February 2024
Miryam
AustraliaThe toilet was disgusting, like if it never had cleaned, so unpleasant to use the toilet, even we asked to change our room the toilet wasn't better.
The staff was good and also the hotel is very close to the airport.
Stayed in February 2024
Reviewed: 9 February 2024
Tom
United Kingdom10 minute walk from airport
Stayed in February 2024
Reviewed: 7 January 2024
Paul
AustraliaHot room when returning to the hotel
The staff were great the room was clean except when you go out the aircon is turned of and when you return the room is like an oven
Stayed in January 2024
Reviewed: 25 December 2023
Bahar
TurkeyAir con wasnt working properly and there wasnt any elevator in the hotel. So we had to carry two big luggages to the 3rd floor.
The hotel is 10 minutes walking away from Bali-Denpasar airport. We had a very early flight. Thats the reason we chose this hotel.
Stayed in December 2023
Reviewed: 25 December 2023
Soroush
AustraliaToilet was not that much clean. No soap, shampoo box not clean. Safe box does not work. No lift. Anyway, helpful and kind staff.
Good for one night if you need a property near airport. But do not expect much fascilities in the room. Even no soap and tea and no fridge. Staff were helpful, good for the money you pay.
Stayed in December 2023
Reviewed: 6 December 2023
Su
AustraliaThe bathroom is not wet separation, which means the whole restroom floor is full of water once you have shower. The chicken in the neighbourhood can crow whole day.
Stayed in December 2023
Reviewed: 27 May 2024
Catarina
PortugalNo internet. They didn't provide toilet paper.
The staff was nice and the bed was good.
Stayed in May 2024
Reviewed: 25 May 2024
Ril
AustraliaRude staff who have no idea of how to treat customers!! Have no manners- they make faces and laugh at you in their language sadly I can understand the whole conversation and whatever they were saying -was not great !! Thanks for spoiling our whole experience.. Teach your staff about how to deal with customers!!
Location
Stayed in May 2024
Reviewed: 24 May 2024
Christi
AustraliaAccommodation looks nothing like the images. When you check in it, you have to sign to not eat in the room or you receive additional charge. Bathroom was filthy and smelt disgusting. Shower only dripped small amounts of water, felt like a bird bath.
Close proximity to airport.
Stayed in May 2024
Reviewed: 21 May 2024
Paul
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 May 2024
Holidayreviews82
AustraliaEverything. To start, my booking wasn't in their system. I had to pay an extra 10 dollars to use a room they had for staff. Had originally booked a deluxe balcony room. The air conditioning didn't cool the room. The window had boards on it with big gaps letting hot air in it. Was told the guys sister wanted the room for the night and couldn't stay. Ened up ordering some food delivers and left and spent the rest of our time on the airport floor which was better than that room.
Nothing. Worst accommodation I've stayed at in my life
Stayed in May 2024
Reviewed: 18 May 2024
Oliver
AustraliaWhen we arrived they didn’t have our booking. The guy at the reception spoke broken English and seemed like he was drunk! We got put in a room with no closed windows, aircon only worked if the lights were on and none of the features like advertised (tv etc)
Nothing
Stayed in May 2024
Reviewed: 11 May 2024
Georgia
United KingdomThe reception staff were nice but didn't speak a lot of English so hard to communicate. Pretty average hotel and I was on the 3rd floor with no lift so it was hard to carry all my bags. There was no hot water for a shower in the morning.
Close to the airport though I was overcharged by a taxi, but not the hotels fault. They have late check in was great and I could get the bus into Kuta the next day.
Stayed in May 2024
Reviewed: 8 May 2024
Zahid
IndiaNever go there most pathetic and worse experience just paid full day for 8 hrs sleep still no ac working no phone no wifi and can't do anything just sorry worst hotel ever.
Nothing all was pathetic
Stayed in May 2024
Reviewed: 8 May 2024
Suzan
AustraliaOld and shabby
Stayed in May 2024
Reviewed: 24 April 2024
Siobhan
IrelandThe sheets were dirty, you could only pay in cash, there were no toiletries of any kind in the bathroom only a half used bar of soap beside the sink, and the walls and bathroom were also very grubby.
Staff helped to bring bags up the stairs
Stayed in April 2024
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