Jalan Sudamala No. 19, 80228 Sanur, Indonesia
#37 of 102 hotels in Sanur
Guests' ChoiceBased on 351 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
9.4
Value for money
8.6
Free WiFi
8.3
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End of dialog contentReviewed: 2 June 2024
Lynne
AustraliaCold pool. Insufficient light in bathroom. Had one occasion with black in the ice. Hotel was going to contact the supplier.
6 day stay in May 2024. Mie Goreng in the restaurant ☺ Coffee (choose of any coffee included with breakfast) (as compared to previous stay in 2017). Breakfast menu (choose of one item on the menu, which was sufficient). Selection of fruit, juices, pastries and toast.
Stayed in May 2024
Reviewed: 2 June 2024
Terry
AustraliaThe room air freshener. Too strong
The comfort and cleanliness of the room
Stayed in May 2024
Reviewed: 1 June 2024
Jenna
United KingdomThe location is great, the staff friendly and the beds super comfy
Stayed in May 2024
Reviewed: 17 May 2024
Georgia
New ZealandThe breakfast was a bit basic.
The pool!
Stayed in April 2024
Reviewed: 13 May 2024
Duc
VietnamBreakfast option can definitely need some facelift. Quite bare and by day 3, we were exhausted with all the provided ones. The room is clean and well maintained daily, but somehow I feel the floor a bit sticky, not sure if that's from humidity built up from high temperature outside and AC inside.
The staff were so friendly, and made you feel like family. Everyone was so attentive and helpful, and loved hanging out with our baby. The room / facility is just as we expected. Really new, modern and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Eric
GermanyThe courtyard pool, the well-cared plants, the friendly and attentive staff, and the good breakfast and meal options in general. 🙂
Stayed in May 2024
Reviewed: 10 May 2024
Renee
AustraliaThe only thing I didn't like was the pillows, they were very firm. I know this is minor and personal preference.
The staff were very friendly especially the staff who greeted me each morning for breakfast.
Stayed in May 2024
Reviewed: 1 May 2024
Murray
AustraliaNo rail into the pool and up the steps to reception. Needed for us older not so nimble people.
The lovely staff, great comfortable room and beds. Location excellent.
Stayed in May 2024
Reviewed: 30 April 2024
Elena
United KingdomIt doesn’t related to the property , but to the location itself - it is not the best choice for family vacation , unfortunately the closes beach (15 minutes walking) is very dirty , there are a lot of plastic rubbish , very unpleasant picture:( Also the hotel doesn’t have its own territory which is downside for the kids
The room was quite small but clean and very comfortable, conditioner was working very well. The are good variety of breakfasts and you can choose smth. you like.
Stayed in April 2024
Reviewed: 25 April 2024
David
AustraliaFront room noisy from road traffic
Stayed in April 2024
Reviewed: 19 April 2024
Kristie
AustraliaBreakfast could have had more variety, but it did the job
Great value for money, walking distance to beach, shops, restaurants etc. cosy. just nice for a night or two.
Stayed in April 2024
Reviewed: 17 April 2024
Gillian
BotswanaVery comfortable room
Stayed in April 2024
Reviewed: 7 April 2024
Robyn
AustraliaRooms were very clean and serviced every day. Bottom end of Sanur but we were looking for a quieter stay, very quick walk to the beach/boardwalk and plenty of excellent spas and restaurants within 5 mins walk, we went to a few more than once for excellent food and service. Pool lovely with adequate space for guests. Across from a 7/11 to purchase basics and drinks. Room service and drinks available. Staff incredibly kind and welcoming at front desk and breakfast. Would definitely visit again.
Stayed in January 2024
Reviewed: 1 April 2024
Linda
AustraliaStaff were lovely. Location was great. Lovely boutique hotel with a great feel. Rooms spacious and clean with an awesome shower!!
Stayed in March 2024
Reviewed: 29 March 2024
Eva
AustraliaI’d expect more for $100. Pillows were horrendous - decided not to use any. Cold water wasn’t cold enough. No almond milk @ restaurant - so good luck. The restaurant was full of mozzies & I goy literally hammered! In saying so the staff then offered a mozzie repellent & got me some insect bite solution from the pharmacy.
Okay location - close to the Main Street & beach. Nice set up - nice little boutique hotel.
Stayed in March 2024
Reviewed: 27 March 2024
Jenny
AustraliaThe A/C was quite loud unfortunately
Great location Pool was lovely
Stayed in February 2024
Reviewed: 25 March 2024
Elaine
South AfricaOur room was at the front of the hotel so we had noise form the road which the hotel can do nothing about. As we didn't have a balcony it was difficult to get towels etc. dry.
The room was spacious and the bed was comfortable. The beach and pool area were nice although the pool area was a bit small. The bath towels and beach towels were soft and fluffy. The staff were all very helpful and friendly
Stayed in March 2024
Reviewed: 17 March 2024
Anne
CanadaPool area is a little small and there is a bit. Of construction noise at present (seems to be construction in a lot of places we stayed)
Good location and we made great use of complementary bikes to ride along the boardwalk area on the beach . The staff were very friendly and helpful too Hotel is small with an intimate vibe
Stayed in March 2024
Reviewed: 11 March 2024
Julia
United KingdomDark & gloomy decor in room: too much dark wood, black lampshade, black net curtains inside slatted wooden shutters, etc, so not very light.
Spacious room, comfortable bed, friendly, polite staff, good facilities, small but attractive pool. Handy for the rest of Sanur.
Stayed in February 2024
Reviewed: 2 March 2024
Fiona
AustraliaNothing
Friendly, welcoming staff, high standard of cleanliness, ensuite bathroom was huge and I was pleasantly surprised that it had a walk through shower and a large freestanding bath. Complimentary bike hire made exploring Sanur fun and easy. Meals were delicious and Happy hour cocktails a bonus! We had a room with a pool view which was very pleasant. Pool was smaller than some however not crowded when we used it. We would highly recommend the Akana Boutique Hotel. Great value for money too. Close to the beach and town centre.
Stayed in February 2024
Reviewed: 1 March 2024
Isabelle
United StatesN/A
The breakfast buffet was exceptional and the bed was very comfortable. The staff were very attentive.
Stayed in January 2024
Reviewed: 28 February 2024
Amy
AustraliaLoud tourists... but that's not at all the fault of the hotel or staff 😊
The staff are all wonderful! Very friendly and always willing to offer assistance if needed. The rooms are a great size and the bed very comfortable. It had everything I needed each day. The breakfast is good value offering a continental buffet, AMAZING coffee and a hot meal from the menu - plenty of options. Their oat milk is creamy and delicious too. My room overlooked the pool but was still quiet at night and in the morning. Lots of greenery and the pool is a great refreshing temperature with bathroom facilities and comfy sun lounges. There was options for sun or shade throughout the day. Not a lot of street noise and walking distance to the beach, yoga studio, plenty of massage options and restaurants (limited vegan options but still available)
Stayed in February 2024
Reviewed: 13 February 2024
Rosalind
AustraliaI cannot think of anything to improve our stay. My only suggestion would be to upgrade to smart TV's and provide streaming access. This is a comment I am leaving for all properties that haven't already done so.
This was our 3rd stay at Akana Boutique Hotel, which is in a great location. The staff are so friendly and helpful. The room was spotless clean with daily service. I look forward to staying again in the future.
Stayed in February 2024
Reviewed: 10 February 2024
Greg
AustraliaMosquito was bad. More care needed by staff. Eg ..coils around tablesi morning and evenings
Great small hotel
Stayed in February 2024
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