Jl. Pantai Kuta, 80030 Kuta, Indonesia
#59 of 188 hotels in Kuta
Guests' ChoiceBased on 830 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
9.2
Value for money
8.3
Free WiFi
7.4
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End of dialog contentReviewed: 27 May 2024
Jacqueline
AustraliaI liked everything but I will suggest they supply more pool chairs around both pool areas.
Gardens absolutely beautiful, once you come off main road after reception area it is very quiet, the street noise just disappears. Close to everything, staff just lovely & very helpful, nothing was too much trouble for them.
Stayed in May 2024
Reviewed: 26 May 2024
Shireen
AustraliaThere was a choice of buffet breakfast or you could get breakfast at the Cafe. The location was on main road which meant that you could get transport easily but you couldn't hear the traffic when in the resort. The massages were lovely and all the staff were friendly.
Stayed in May 2024
Reviewed: 26 May 2024
Harald
AustriaNeed dome improvement and investment, especially the bathroom, shower
Quite hotel in a busy area Green Very friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Benjamin
United KingdomLovely authentic balinese resort, lovely staff and yummy brekkie
Stayed in May 2024
Reviewed: 25 May 2024
Holly
United KingdomThe walls were quite thin and could hear a lot of our neighbours movements, but we weren't in the room much, so it wasn't a massive issue. Everything else was perfect.
Really enjoyed the location very close to lots of restaurants and the beach is a 2 minute walk! The grounds of the hotel were lovely and very quiet, set back from the main street so you didn't hear anything. The pools were also great, one large pool and one slightly smaller one great for a morning swim.
Stayed in May 2024
Reviewed: 24 May 2024
Rachael
AustraliaOverall it was good. Would definitely stay here again
We had a villa with a plunge pool. We loved it! The villa was spacious & the bathroom was stunning 😍
Stayed in April 2024
Reviewed: 23 May 2024
Susan
AustraliaLocation was brilliant
Stayed in May 2024
Reviewed: 19 May 2024
Jo
AustraliaBath towels were very worn - They need new stock of towels . When we called a couple of times through to reception or the restaurant - no answer We did request luggage to be picked up to be taken to reception ready for our car pick up however no one came and unable to call reception so we took the luggage up ourselves
Well located. Large spacious room Lovely gardens . The staff were very friendly and accomodating
Stayed in May 2024
Reviewed: 18 May 2024
Francois
South AfricaWas told we would have a garden view and we ended up having a view of the side concrete wall
Location - just across the boardwalk/beach area
Stayed in May 2024
Reviewed: 18 May 2024
Jason
New ZealandTowels were not super clean
Pools are fantastic Rooms a large but basic and a bit dated
Stayed in May 2024
Reviewed: 16 May 2024
Hassan
United Arab EmiratesNoise in the corridors
Location Pools Overall environment
Stayed in April 2024
Reviewed: 9 May 2024
Mohand
NetherlandsThree things we didn’t like: - towels and lenen are so old and smelly even if they change them they are still smelly that in one day we changed 2 times the shower towels and they were still smelly. - room are outdated and not much decoration, very plan room decoration. - the hotel has a restaurant called Papas beach, once we had breakfast was good and once we ordered wood grilled chicken but it was super old and taste bad and they knew about it, so I asked to returned and replaced with pizza.
Hotel is in amazing location, close by every thing and infront of public beach. Hotel reception, entrance and service were amazing
Stayed in May 2024
Reviewed: 9 May 2024
Stephen
AustraliaThe traditional pool hoggers. The people who save a spot around the pool. Leave their towels on the seat for hours and staff seemed to just leave them there. Should be a 1 hr time limit before staff are able to move the towels.
Cannot beat this stay for comfort, location and staff friendliness. Everyone goes beyond making your stay one the remember. From the moment you are met at the front gate, to the front office staff, then to the guys who kindly take you to your room this place is first class and small enough to be a hidden gem. The pools are clean and the attached restaurant is convenient
Stayed in May 2024
Reviewed: 6 May 2024
Davide
AustraliaThe rooms we stayed in had a musty odor, and it was evident that mold had been painted over. The bathrooms, in particular, require maintenance. I hope the resort, which was once beautiful and seems well-cared for, undergoes a thorough restoration soon, especially the bathrooms. They really need it.
The beds and pillows were extremely comfortable
Stayed in May 2024
Reviewed: 5 May 2024
Gordon
IrelandThe room we got was at the back of the hotel facing a wall. It was very dark and smelled damp/mouldy.
Staff were friendly and the breakfast was nice.
Stayed in May 2024
Reviewed: 4 May 2024
Ali
AustraliaNothing to complain about.
We loved our villa and the whole hotel. The Java villa was very spacious and private, the plunge pool and garden were perfect. Staff were always happy to help. Beautiful garden grounds and cosy vibe. Very quiet considering proximity to everything. Location was convenient right across from the beach and many cafes/restaurants. I would happily stay here again.
Stayed in May 2024
Reviewed: 3 May 2024
Brittany
AustraliaThe beds were too hard and the buffet breakfast wasn’t the best.
How small it was. Good feel about it.
Stayed in May 2024
Reviewed: 28 April 2024
James
AustraliaWas becoming a little bit dated, and the air-conditioner was super loud
Was really close to the markets and the beach
Stayed in April 2024
Reviewed: 26 April 2024
Renee
AustraliaNo hot water on first day
Great location so close to the beach nice pool nice balcony looking onto pool but is a bit dated
Stayed in April 2024
Reviewed: 23 April 2024
Malinda
United StatesHeavy on the air fresher/fragrance, thankfully resolved when I asked for less.
Easy beach access with a pool bar close to the airport and reasonably priced in the middle of popular Kuta yet quiet and tranquil.
Stayed in April 2024
Reviewed: 21 April 2024
Michael
Canadato tell the truth we didn't like the spa people pushing their services during breakfast. by all means put a brochure in my room or have them in the entrance way but dining/ breakfast needs to be non commercial. 8
calm, relaxing environment. great pool. good food at the restaurant and staff was very friendly and helpful.
Stayed in April 2024
Reviewed: 18 April 2024
Soumya
United Arab EmiratesThere are no lifts in the property. My room was in floor 3, So difficulty in climbing up the stairs for old parents. Though the staff changed my room to Floor 2, it would be better to have lifts.
Liked the location close to beach, shop, restaurants. Well maintained property. Breakfast buffet available from 7am.
Stayed in April 2024
Reviewed: 16 April 2024
Jerome
FranceCredit card has been photographed and shared on WhatsApp at their bank by the employee I have a VISA and the ccv is printed on the same face I had to block it then..
Nice staff and charming decoration
Stayed in April 2024
Reviewed: 15 April 2024
Meisha
AustraliaLighting could be improved, the room feels too dim.
Location, perfect size for my family of five.
Stayed in April 2024
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