N/A

Room and hotel are new

Stayed in May 2024

The rooms were clean

Stayed in April 2024

all is excellent, Sharing a little idea, perhaps the wifi router could be reset every week once to clear the packets is able to flush to avoid lagginess for guest in the rooms. Or perhaps the access point could be change to wifi6 access point as well if available. cheers!

breakfast have various choice and delicious

Stayed in March 2024

Hotel environment and staff will make u feel at home, great hospitality, warmth, comfy, great venue, larga spaces, thank u for all the assistance n service.

Stayed in March 2024

clean toilet

very good

Stayed in March 2024

Nice cosy room. Newly refurbished room, bathroom was cleaned and bed was comfortable. Breakfast was good.

Stayed in March 2024

From Reception Desk to Lift lobby need to climb short flight of stairs.

Spacious and clean room.

Stayed in February 2024

all is still good

New hotel, clean and comfy! staffs are extremely helpful and kind. Breakfast is good with local dishes. chef able to customize different eggs you want everyday. Great stay during cny, nice deco for guests to be in festive mood. Location is ok, there’s one jap restaurant, eating house next to the hotel. we got to try a viral indomie Bangladesh across the road and can’t get enough of it! open 24hrs!

Stayed in February 2024

the bed is large and spacious room.

Stayed in February 2024

After bath the water flood as it takes a while for the water to go. Wifi not so good.

Breakfast spread was quite a lot of choice. Keep it up. Room and toilet was clean.

Stayed in February 2024

NA

Good spread for breakfast. Staff were very friendly. Hotel provides free transport from ferry terminal to hotel and vice versa.

Stayed in January 2024

Very modern and clean. Very good management. We’ve stayed big resort with much higher rate but the every stanard and management style didn’t meet international standard. This place takes very good attention to service and quality details compared to other hotels in batam and bintan. Staffs are nice too.

Stayed in December 2023

Got some food stall an restaurant near by, the hotel provided free pick up from Jetty Tanjung Pinang.

Stayed in December 2023

The karaoke partying was till 3 am, could be heard in my room. It was too loud. I could not sleep until about 4am. In total I only had 2 hours of sleep and we had to get ready for our morning walk and meetings. I will return in January please host me in a quiet room.

The staffs professionalism from reception, housekeeping and restaurant waiters, waitresses and chefs are so obliging making us comfortable.

Stayed in November 2023

No swimming pool

This has been the best hotel experience throughout my travelling experience. I brought a big family of 12 pax, and its definitely not easy to handle but the hotel staff has gone out of their way to ease alot of our troubles! The staff were so sincere in helping us with shopping tips, where to get food, transportation and even food. My highest compliments to the GM or owner of the hotel, she definitely went out of her way by making sure we were sent to the ferry terminal safely. she was so humble and definitely made our experience greater. Hotel rooms were definitely new and comfortable. The cleanliness was also great! The front desk made sure we were able to have connecting rooms and were on the same level. On top of that, wifi was good throughout the hotel. easy connection. Another compliment goes to the chef at the restaurant. Food was of great quality and worth the wait. A bit of hiccup, but the service recovery was fast and superb. Sincere apologies from the staff and they ensured improvements. I love the breakfast too. good spread and honestly zero negative comments on the food. It was really well cooked and nice! This hotel deserves a high rating for service and quality. we have already made plans to return! Thank u once again to every staff that has made our stay a great and memorable one!

Stayed in November 2023

Old Gym

Clean, nice people, helpful, good area, great service.

Stayed in November 2023

There's a sewage smell in the room I was in. I also didnt like how smoking rooms are given as default. The facilities in the gym are mostly faulty too

The staff are friendly

Stayed in May 2024

the breakfast is satisfactory. location is ideal. room is clean and service is good. however, the room sound proofing was very bad. loud music were blasting till late midnight and our sleep are disrupted.

Stayed in March 2024

Just need to improve cleanliness and condition of rooms.

The staff is so kind, cooperative and polite. The breakfast was good.

Stayed in February 2024

Bed was v uncomfortable.

Toilet was horrible! Clogged and smells

Stayed in December 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in February 2024