Beachwalk Shopping Center, Jalan Pantai Kuta, 80361 Kuta, Indonesia
#7 of 188 hotels in Kuta
Guests' ChoiceBased on 322 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.1
Staff
9.4
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 9 May 2024
Syani
AustraliaThe pillows are too thick
The lay out, the staff, the location
Stayed in May 2024
Reviewed: 7 May 2024
Leber
MalawiPool is quite small and not many sunloungers
Rooms very modern and we'll appointed and great bathroom
Stayed in May 2024
Reviewed: 28 March 2024
Amanda
United Arab EmiratesPrice a little high
Great location , staff are friendly and nice
Stayed in March 2024
Reviewed: 28 March 2024
Wei
MalaysiaIt is located next to a nicer shipping mall with lots of nice shopping. Walk a bit is Juta Beach. Surrounded by nice restaurants n pubs. Rooms are super clean, comfy and large room
Stayed in March 2024
Reviewed: 8 March 2024
Deni
SingaporeNothing
Friendly staffs
Stayed in March 2024
Reviewed: 4 March 2024
Fahtin
SingaporeNone.
Staffs were amazing! Really cool ambience, and really clean. The bed was super comfortable! Breakfast was great too!
Stayed in March 2024
Reviewed: 4 March 2024
Dymos
AustraliaJust the walk into the driveway beside the shopping centre each time we returned to the hotel. But eventually you get used to it and don’t mind.
The staff were fantastic! Always greeted me with a smile, and were very personable. Handled each time I needed assistance or a request seamlessly
Stayed in March 2024
Reviewed: 19 February 2024
Nora
SingaporeWe noticed ants in our room despite keeping it clear from exposed food. Also, quite disappointed with the dinner included in our half board package. Hotel did message us immediately after booking to clarify that dinner is a one-time affair (apparently 'Half Board' was a limitation of Booking.com listings), so we kept the booking thinking that it would be a nice dinner for V Day. However, what we didn't realise was that beyond breakfast, the hotel's Depot restaurant mainly stays open for room service or light food menu. So what we got was an ala carte 3-course frozen food menu for two e.g salad + chicken schnitzel, fish and chips + ice cream and frozen banana fritters dessert (because the listed fresh desserts were 'sold out') in an empty restaurant. The food doesn't taste ultra bad, but for SGD 60 top-up from the Bed & BF rate, we really expected more than this dinner rip-off. We're never booking such a package again from Aloft Kuta.
Spacious, comfy room with great layout for couples to have a chill stay (dining lounge area, armchair, balcony seating, large Smart TV that can swivelled towards bed). Liked the semi-open bathroom layout, but casual friends or families with teens may find the unsealed space and frosted partition door insufficient for privacy. Pool and gym are small but nice to have. Breakfast variety was good enough for our 3 nights' stay. In particular, we loved the fresh Bali drip coffee station manned by staff like Yuda - it was a hit with all guests. Friendly reception and breakfast staff who try hard to please guests. Our half board package did provide 2 cocktails at the lobby bar, where guests can play pool and PSG games. There are also 24-hour business stations, Refuel Corner, jenga nights and yoga sessions for guests.
Stayed in February 2024
Reviewed: 31 January 2024
Ceasar
United StatesGreat location, good breakfast, quiet room, and clean. Happy customer 😁
Stayed in January 2024
Reviewed: 26 January 2024
Elizabeth
AustraliaWe loved everything
Staff were attentive and rooms were clean
Stayed in January 2024
Reviewed: 20 January 2024
Ai
MalaysiaClose to the mall and beach was across the road.
Stayed in December 2023
Reviewed: 13 January 2024
Chung
MalaysiaGreat place to stay. Me and my husband enjoyed it.
Stayed in January 2024
Reviewed: 12 January 2024
Declan
AustraliaHuge walk to my room, if I ordered food on grab I had to go all the way to the lobby to get it
Staff were awesome, rooms were awesome
Stayed in January 2024
Reviewed: 10 January 2024
Vanessa
MalaysiaRoom service isn't 24/7 was the only negative thing I noticed. So if arrive at night after your flight try get a meal outside or order on grab.
Very friendly staff and clean facilities. I got sick during my stay in Bali, and the staff called and helped get a doctor to my room, as well as they offered me a free meal and checked in on me to make sure I was feeling better. Something I won't forget. The staff is always ready to help and make you feel very welcome.
Stayed in January 2024
Reviewed: 8 January 2024
Varnishrel
South AfricaI wish there were more late night food options
I liked how clean the hotel is . The bed and pillows were super comfortable. The staff were friendly and made my stay pleasant
Stayed in December 2023
Reviewed: 7 January 2024
Markus
AustraliaVERY loud music in the lobby when I arrived. Hard to talk to reception. The band played Baby shark and Frozen and it felt like a kids birthday party! Did not want to use the bar because of that.
Great hotel and very comfortable beds.
Stayed in January 2024
Reviewed: 6 January 2024
Steven
IndonesiaTraffic jam to the hotel every day.
All is Good, the staff are friendly and the hotel location very strategic.
Stayed in January 2024
Reviewed: 5 January 2024
Jaya
IndonesiaThe bathroom door, less of privacy
Room is big, clean room, the location is close to the mall
Stayed in January 2024
Reviewed: 4 January 2024
Carozza
AustraliaNo toilet door
Perfect location, the staff were so helpful and kind, breakfast had a wide variety of foods, games and pool table in the lobby was so enjoyable
Stayed in January 2024
Reviewed: 3 January 2024
Stephany
IndonesiaService at breakfast room staff less attention about our order and for clean is less
I like the ambience ,good
Stayed in January 2024
Reviewed: 1 January 2024
Johan
IndonesiaThe door in the bathroom can not be locked
Yes, the hotel has various choices menu of breakfast
Stayed in January 2024
Reviewed: 31 December 2023
David
IndonesiaNone!
Everything was good
Stayed in December 2023
Reviewed: 27 December 2023
Khaw
AustraliaOverall everything went beyond my expectations. All staff were fantastic, especially Helen from reception and Shirleen from Depot restaurant who went above and beyond with service. Room was clean and tidy, and hotel is in a great location.
Stayed in December 2023
Reviewed: 22 December 2023
Meilina
IndonesiaVeru nice room
Hotel connected to beachwalk
Stayed in December 2023
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