Jl. Kartika Plaza, Gang Puspa Ayu No. 99, 80361 Kuta, Indonesia
#5 of 189 hotels in Kuta
Guests' ChoiceBased on 3047 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
8.8
Facilities
9.2
Staff
9.6
Value for money
9.1
Free WiFi
8.9
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End of dialog contentReviewed: 11 May 2024
Alexandra
RomaniaNot the best balcony, nor the best view, but we did not use it anyway.
Nice, large room and bathroom.
Stayed in May 2024
Reviewed: 9 May 2024
Luis
PortugalI can't find missing detail
Best is impossible Outstanding service from the reception to the restaurant. All the staff are very kind and super efficient like I've never seen before. Due to an early check-out (before breakfast opening time);they prepared 2 boxs for take away with a full breakfast ready at 5:30am 🙂 The bedroom was quite spacious and modern and fully equipped. Congratulations guys, keep up the good work. For sure the best service among 3 weeks in Bali. I will never forget how great you have been🙏
Stayed in April 2024
Reviewed: 9 May 2024
Laura
NetherlandsNothing, we loved everything!
Very good location, friendly and helpful staff, and clean hotel! Breakfast, lunch at the pool and dinner in the restaurant was very good, perfect if you don't wanna go out of the hotel for a day. They had a lot of activities that seemed fun, but unfortunately had no time to participate.
Stayed in April 2024
Reviewed: 9 May 2024
Simone
AustraliaLocation and comfort perfect Staff amazing 👏
Stayed in May 2024
Reviewed: 9 May 2024
Finney
AustraliaLocation.
Room was lovely. Staff were very efficient and lovely. Breakfast choices were great and very good quality. Lovely looking hotel.
Stayed in May 2024
Reviewed: 8 May 2024
Tomas
GermanyFor me the only thing I could think of was the location of the hotel because of the busy area of Kuta
Clean and fresh premises, very kind and helpful staff always ready to help
Stayed in May 2024
Reviewed: 8 May 2024
Yvette
AustraliaNothing
Beautifully clean hotel, friendly staff, lovely breakfast, spa, gym. It’s a quiet haven 2 mins walk from the chaos. The most comfortable bed and pillows. Would be our first choice next time.
Stayed in May 2024
Reviewed: 7 May 2024
Bonnie
United StatesNo negatives
Everything!
Stayed in May 2024
Reviewed: 7 May 2024
Shan
Taiwanvariety of breakfasts. Staff in resort are very nice and provide good service. they always keep smiling. it's a pity that we didn't make appointment with Spa cuz it's really popular.
Stayed in May 2024
Reviewed: 6 May 2024
Greta
LithuaniaA bit disappointing breakfast, although it is al a carte, but the taste is so so. I would expect it to have more quality as in Bali there is plenty of great food.
Spacious room with amazing green garden in balcony, very good linen and clean. Lovely pool area. Could not get a spot in the spa, all booked in advance. Staff is helpful. Overall a very nice hotel, stayed for the second time and would come for third.
Stayed in May 2024
Reviewed: 6 May 2024
Debbie
AustraliaVery friendly staff, great breakfast, spa room, location and great rooms 😀
Stayed in May 2024
Reviewed: 6 May 2024
Emily
AustraliaCouldn’t check in a little bit earlier. Had to wait until 3
Large, spacious room. Nice pool area
Stayed in April 2024
Reviewed: 6 May 2024
Benedicte
MalaysiaThe swimming pool, afternoon tea, breakfast was great
Stayed in April 2024
Reviewed: 4 May 2024
Ashwin
IndiaNothing.
Everything. The spa was also excellent. Breakfast too. Overall a wonderful experience.
Stayed in May 2024
Reviewed: 4 May 2024
Cochrane
AustraliaSmall complaint, the mini bar fridge wasn’t very cold and couldn’t be adjusted due to a broken controller.
Amnaya exceeded our expectations. The staff were fantastic. The breakfast amazing. The most comfortable beds I’ve slept on while travelling. Our room was clean, quiet and the air conditioning was fantastic
Stayed in May 2024
Reviewed: 2 May 2024
Hsiu-yun
AustraliaThe sound insulation of the door is not good enough
The bed is moderately soft and hard
Stayed in May 2024
Reviewed: 2 May 2024
Mitchell
AustraliaThe staff are amazing a big Suksma to yogi for all his help being so attentive to our rooms and needs. The air conditioner and shower were awesome 🙏
Stayed in May 2024
Reviewed: 2 May 2024
Javid
FranceThe restaurant dinner can be really be improved. It is super nice but can be better for the price.
Absolutely loved my stay at this perfect hotel! From the impeccable service to the luxurious amenities, every moment was a delight. Can't wait to return for another memorable experience!
Stayed in April 2024
Reviewed: 2 May 2024
Wendy
AustraliaNoise from the water park but it didn't worry my husband at all and by 6 pm the park was closed so we had restful night sleeps in the luxury King bed.
The room was immaculate thanks to Yudi, who made our stay extra special with towel decorations and his work colleagues Deva and Toufan
Stayed in April 2024
Reviewed: 30 April 2024
Spela
SloveniaThe hotel is very nice and clean, the pool is great, also other facilities (spa, gym). The staff is very nice and polite, the breakfast was amazing.
Stayed in April 2024
Reviewed: 30 April 2024
Jordi
NetherlandsStaff was very kind. The beds were soft and so good. Best we’ve had in Bali. Location of the hotel was perfect, it was quiet. Definitly a reccomanded hotel. Best in Kuta!
Stayed in April 2024
Reviewed: 30 April 2024
Rania
United KingdomI only stayed a night before my flight but I just wanted to give a massive shoutout to the staff. They were super friendly, attentive and welcoming. I didn’t have time to use many of the facilities but the staff made my short stay great :)
Stayed in April 2024
Reviewed: 29 April 2024
Fulvia
United KingdomStaff is extremely nice and always ready to help and satisfy your requests. The room is big and the bed very comfortable. I also tried the spa and it was an amazing experience. Definitely recommended
Stayed in April 2024
Reviewed: 28 April 2024
Trang
VietnamNice Staff, good location
Stayed in April 2024
Reviewed: 28 April 2024
Mehmet
TurkeyWe love the design and details of hotel. The quality of breakfast and restaurant is great. The staff is very helpful and smiling. I strongly recommend this hotel for accommodation in Kuta.
Stayed in April 2024
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