1. The bathroom door should be clean, spotless without any stains. Free from fungus is higly appreciated. 2. Some walls in the room should have been re-painted. 3. Laundry bags must be present as well.

The breakfast was almost perfect, with various corners of foodies and the staff who were very helpful.

Stayed in February 2024

Personally for me some sunbeds around the pool would be good. There were some wooden 'huts' to sit in but they were not comfortable for very long. A sunbed or two just gives another option although I appreciate the pool was often empty. The team were also slow in responding to questions through booking.com

The room was a great size and was very spacious. It was spotlessly clean, very modern and the beds were comfortable. We got into Malang at around 3am and we were able to check in at this time. Staff at the hotel were very helpful and we were especially thankful to the receptionist on our last morning who helped arranged a taxi whilst we ran late for a train!! The pool was big, clean and often empty! The location right next to a large mall was also helpful. This hotel was a great base to explore Malang.

Stayed in September 2023

Breakfast were good, staffing was nice and friendly

Stayed in July 2023

The room could have been cleaner and in better condition. Low variety of occidental food for breakfast (but a loooot of occidental dishes)

The staff was nice and helpful, they found us a driver to take us to the waterfalls. The room was big, and the bed was comfy. Soundproofing was ok.

Stayed in June 2023

Close by a mall, so it's convenient to go around to get what we needs and find some restaurants for meals.

Stayed in March 2023

I can’t specifically say there was anything I didn’t like about the hotel, but would have been nice if there were balcony or terrace rooms.

The hotel is located in the center of Malang and is attached to MOG mall which is very convenient. choice of breakfast was very good and staff were very friendly and helpful. Room was spacious and clean.

Stayed in February 2023

The toilet not using Bidets, it will be great if they have them

All good, beside the toilet concept

Stayed in December 2022

It could have been cleaned a bit better. I found a lost potato fry of the previous guest in the minibar. But this is forgivable, since cleaning staff get little time to clean up.

It’s linked to the mall. Also, there is a little gym next to the pool/spa. I loved the little gym there. It had towels ready and bottled water and airco. I also think the rooms were really nice and spacious.

Stayed in December 2022

Brakfast

Stayed in November 2022

Nothing in press

Nothing special

Stayed in October 2022

Nothing

Panderman cafe

Stayed in September 2022

My girlfriend was a little bummed out there weren't any comfy chaise longues next to the pool, but the pool itself is very nice, long enough to do small laps:)

Friendly staff, great breakfast buffet, very clean rooms. Price - quality ratio is excellent!!

Stayed in September 2022

English of staff is very limited, also the hallways are very echoing

Good location, spacious rooms.

Stayed in September 2022

Sparse. No ornaments

MOG. Breakfast. View from window.

Stayed in April 2022

no seperate entrance, took some time to reach the hotel lobby around mall busy hour

location is on shopping mall

Stayed in December 2021

Rooms - furniture was awful, no cupboards or drawers, no storage whatsoever. In first room we were given. The A/C was broken and would not switch off, freezing all night until I complained and we got moved. No shoes for walking in shower and the floor was like skating on ice!!

Location and staff were very good

Stayed in December 2023

Dirty room, cracked walls, horrible shower

Not much that I liked

Stayed in July 2023

Friendly staff, especially house keeping, great breakfast and easy access to the Mall

Stayed in April 2023

The traffic in Malang sometimes

Very friendly staff, great and excellent accomodations! Best Hotel in Center of Malang! Best Location, near biggest Mall of Malang.

Stayed in March 2023

Room service

The food

Stayed in February 2023

One of the bed sheet was already worn out with holes. One of the coffee cup was littered with something like sand which couldn't come off. Part of the curtain was also torn with a hole. Parking was a bit limited during weekends.

The location was really good within a complex of a reasonable sized mall in central Malang. Access was easy. Room was reasonably sized for 3 persons. A variety of food for breakfast.

Stayed in September 2022

Nothing

Friendly and helpful staff. Excellent location. Good food

Stayed in September 2022

Shower without any water pressure, no bedside table, not enough sockets for phone/laptop etc. Booked this because it has a gym but the gym was closed until further notice which is not mentioned on website and other mediums.

Good size room en good lighting

Stayed in June 2022

There is no jet spray in the toilet

Stayed in August 2022