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Reviews of Arthama Hotels Makassar 4 stars

Jl. Haji Bau No. 5, 90111 Makassar, Indonesia

#25 of 61 hotels in Makassar

Guests' Choice

Review score

Based on 61 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    7.6

  • Value for money

    7.3

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 31 January 2024

    6.0
    Pleasant
    • Business trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staffs are not polite but breakfast was good

    Not worth

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Great
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The location is great

    Stayed in January 2024

  • Reviewed: 12 November 2023

    7.0
    Ask for a no-smoking room (if you are a non smoker !)
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There were no non-smoking rooms available when I checked in. The rooms offered had very very strong smoke smell. The staff tried to clean the air with perfume and portable cleaner but smell was strong. Made sleeping difficult and made my clothes smell Wifi is poor. I tried in a few places around hotel and it was weak everywhere. Elevators were always busy and slow.

    Location and breakfast. Room beds and furniture was modern. Small gym but still nice to have.

    Stayed in November 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Resepsion

    Ya

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Great hotel with kind staff!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is a little bit worn out and some old stains on the towels, but still felt fresh and clean.

    Beautiful hotel in the center of Makassar. Not that we enjoyed the streets of central Makassar but the hotel is great when you have to spend the night before travelling to your next destination. The staff is 10/10, kind and always with a smile. The breakfast and the food in hotel restaurant is good. Room feels luxorius and the bed is sooo comfortable.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    Better to find alternatives, even for one night stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The check-in process was ridiculously long and tiering, and on top of that, they also demanded 100,000 IDR deposit in cash (deposit for what? Which hotel does that?), which made the check-out lengthier than necessary as well. It's very far from the airport so be ready, especially if you travel in rush hour. The room was small. We were given a smoking room against our will, and it sure smelled like it. Won't be back, but that's easy to say, considering we're talking about south Sulawesi rather than Amsterdam.

    For a one-night stop it's fine if you have no better alternative, it isn't horrible. Close distance to the center, but not that there's much to do over there anyhow. Hot water and good wifi. The breakfast was nice and big.

    Stayed in August 2023

  • Reviewed: 19 June 2023

    8.0
    Good location
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    - have nothing in mind

    Location is walking distance to Pantai Losari, eating place and others major attractions of Makassar. Staff is very helpful.

    Stayed in June 2023

  • Reviewed: 22 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    waiting for 30 minutes in Check in process.

    Good place, Good location, good view. Got upgraded because the room I booked was not ready yet.

    Stayed in June 2022

  • Reviewed: 20 July 2022

    8.0
    Nice stay, good location.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in mind.

    Located close to major attractions in the city.

    Stayed in July 2022

  • Reviewed: 17 May 2022

    8.0
    Good sleep!
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    I didn't get the room I booked. The receptionist told me that it was because the hotel was full and I thought it might be because I check in late. But I already contacted the property via booking.com (because my plane delayed and I would arrived late to the property) but there was no responses. But during the check in process I thought that the receptionist trying his best to accommodate me since the hotel was fully booked because of nearby events. I didn't book room with a breakfast so I didn't know how's the breakfast.

    The room was clean and good with working central AC that easily adjusted. The bathroom was clean and they provided complete toiletries. The hot and cold water worked well. The water pressure in the shower was great; it was rain shower though. The towels were clean and dry. The room had mini fridge that I used to keep my fruits. The view from the room was great. The flatscreen TV had lots of channels. The bed were my favorite; it was so comfy, it wasn't soft nor hard, it was perfect.

    Stayed in May 2022

  • Reviewed: 9 February 2022

    8.0
    Very good
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    comfort

    Stayed in February 2022

  • Reviewed: 25 December 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi connection was too bad.

    Cleanness. Nice breakfast.

    Stayed in December 2021

  • Reviewed: 1 December 2021

    7.0
    Need to improved the service
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Staff not friendly

    Location, room

    Stayed in November 2021

  • Reviewed: 28 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi was unstable connection and the breakfast just so-so

    The room with sea view was beautiful

    Stayed in June 2021

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing - everything and everyone was great.

    The most comfortable bed and pillows we have had the pleasure of sleepimng on.

    Stayed in April 2024

  • Reviewed: 21 December 2023

    3.0
    Convenient but far from restaurants and other destinations l.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness was beliw standard for this kind of hotel.

    Bathroom was dirty with hair and other marks. Bedding was stained.

    Stayed in December 2023

  • Reviewed: 9 October 2023

    9.0
    Nice stay
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Only one minus with the swimming pool - it looked out like the water was dirty, but I'm not sure.

    Good localization, just a few steps from Losari Beach. The rooms were clean, and the beds were comfortable. There are also available rooms for smokers, so for us, that was a huge plus. The staff were very friendly and helpful.

    Stayed in October 2023

  • Reviewed: 22 May 2023

    4.0
    First time I came to this hotel the staff which is a lady seemed very slow hadle the customer, room cleanliness is bad a
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The condition of room cleanliness is kind of bad, anything I need during stay wasn’t so easy they give

    location

    Stayed in May 2023

  • Reviewed: 18 May 2023

    3.0
    Poor
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    At the time of booking they agreed to provide a free shuttle bus from the airport but after we arrived 2 days later at the airport and called many times it turned out that there was no hotel driver. Instead the staff offered his friend as a driver but had to pay. We refused and preferred to use an official taxi.

    Lady receptionist is friendly

    Stayed in May 2023

  • Reviewed: 11 March 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff doesn’t want to help, bathroom was full of hairs of the previous guests and room service took 1 hour

    Stayed in January 2023

  • Reviewed: 18 August 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Booked via booking.com On the site it said our room had two beds. On check in was told this was not true. My son ended up sleeping in the chair. On top of this prices in the bar had not been updated. Advertising one thing and delivering something else seems to be a specialisation of this hotel.

    Stayed in August 2022

  • Reviewed: 7 March 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    Overall, my stay was great and there wasn't anything to complain about. Keep it up!

    I love that the staffs are professional and making it easy & quick when checking-in and out. The overall cleanliness is great and better be maintained. Moreover, I like how the rooms are complete with all the facilities, especially the way they really make the earth-friendly movement happen with their towel sustainable system.

    Stayed in February 2022

  • Reviewed: 27 January 2022

    1.0
    Very poor
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything except the breakfast l

    Change the aircond,

    Stayed in January 2022

  • Reviewed: 8 December 2021

    4.0
    so so
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - receptionist were not friendly - the towels are dull - ac inside room were hot (not working well)

    good location, near from city center

    Stayed in December 2021

Showing 1 – 25

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