comfort bed

Stayed in March 2024

The dinning area, as a non smoker, I think the assigned smoking area should be located outside the building so that the smoke won’t interfere others who don’t smoke.

The room and the available twin beds.

Stayed in March 2024

Bathroom facilities need improve

Location and price

Stayed in January 2024

Location, facilities

Stayed in August 2023

the breakfast have limit choose。

good location，its near the mall！and the room is clearning。

Stayed in August 2023

The carpet is already old

The location and the staffs. Great location and humble staffs

Stayed in August 2023

The breakfast could’ve been better.

Clean, spacious, good location.

Stayed in August 2023

Perhaps I am putting too high expectation on breakfast spread after reading others' review. Also some of gym equipment/machine are broken, hopefully they will replace/fix it soon

Free upgrade and location

Stayed in June 2023

Swimming pool area is run down, dirty, no towel

Staffs are polite and professional. Bed is comforrtable

Stayed in June 2023

The room is not clean enough need to be improved

The location, the food are good

Stayed in April 2023

The staffs... some of them are good but most of them are seemed not professional, untrained and maybe because of lack of staffs so they cannot respons to the guest need in proper time.

The rooms are comfortbale and clean and the location right in the center of Palembang and near to the mall and restaurants. Really suitable for a family to stay.

Stayed in April 2023

Shower too low Elevator card reader not work properly Shower bidet not work properly Towels are old

Location Staff helpful Layout breakfast area

Stayed in March 2023

Evident signs of wear and tear can be seen from the furniture, e.g. torn fabric on chairs, crooked floating bedside table. Breakfast selection not up to par for a five star hotel with watery pot coffee. Lack of accessibility, restaurant is only accessible via stairs and lobby escalator only goes up.

Friendly and helpful staff, plenty of facilities available for a fair room rate (with a free upgrade for Genius users) such as a working bathtub in a Deluxe room, spacious playroom for children, and swimming pool. Central location next to a shopping mall.

Stayed in February 2023

The property is to old.. Interior design of the room should have some renovation There are some trouble such as : the toilet, the Bell

The location is good

Stayed in January 2023

Reschedule process quite confusing (turned out it was not as simple as just one single click) Check in process took longer than usual Hotel interior was old style The lightning at the room was not quite bright

Location is at the city center..near the LRT from & to bandara..only 10K rupiah to go from bandara to hotel, vice versa The hotel also surrounded by 3 shopping center

Stayed in December 2022

Limited bathroom amenities Only coffee!! No tea bag at all?? Baru kali ini stay dihotel ga ada teh... Extrabed perlu diingetin... Room lightings too temaram... Limited tv channel... Interior utk 4 stars hotel perlu ditingkatkan...

Indomie goreng during breakfast 🤣🤣 memenuhi keinginanku Quick check out, friendly staffs... Comfy bed, location... easy for go good ..

Stayed in November 2022

The timing for the pool and the gym were too short. If only they opened 24/7 for the guests, it would be more comforting. Too many young people there so the gym was so noisy with their loud disco music. Never know who chose the music, the staff or any of the guests

We were visiting a friend in Palembang when we spent the night in Aryaduta. The place was strategic, surrounded by restaurants and malls.

Stayed in May 2022

Bath room no exhaust and lack of light

Pool

Stayed in May 2022

I was not too impressed by the restaurant staff and the pool staff. I went down to the restaurant few times for breakfast and the staff always seems to be unorganised and unfriendly. I understand it was during holiday seasons and it was busy, but honestly it's hospitality industry they should know what they signed up for. A little smile and empty talk won't hurt. And maybe keep up the speed with the table setting since its busy. The pool lady was also unfriendly and seems to be slightly rude. I took my niece to the pool for a swim and since there was a slide there of course she wants to play on the slide. This lady, came to my niece and told her to stay off the slide instead of coming to me and inform me the reason why my niece shouldn't play there and let me get my niece off the slide. And honestly if there was safety reason they should of put up a sign.

The ambience, the hotel location, the spa, the food, the cleanliness, the receptionist and the house keeper

Stayed in May 2022

sometimes there are stains on the sheets.

cleaning service, security more friendly than receptionist

Stayed in April 2022

the lighting in the room was too dim, could be a little brighter.

the bed was comfy, breakfast can be delivered into room. the hotel provided what I have asked for i.e. connecting room, extra bed and breakfast to be delivered into room. the hotel soap smelled so good and soft

Stayed in April 2022

gym & pool are used for non guests too.

old interior, friendly & professional staffs. breakfast are fun!

Stayed in April 2022

The only thing is there's not allot to do , but that's okay , if you want to relax and experience a new culture go for it , I will go back .

The staff , the location , the breakfast menu was very Asian which i loved , but did cater for westerners also. Being hardly any westerners go to Palembang , I was surprised that some of the staff could speak a little English, so well done. I need to learn Bahasa. Palembang apparently has a high crime rate and me being a westerner in a city were nearly everyone is traditional Muslim , to be careful. I went to Palembang Square and other places and never once felt uneasy and people were always polite.

Stayed in February 2022

The room was changed and not confirmed first

The jacuzzi pool and all facilities for kids.. very great location!

Stayed in December 2021