Jalan KH Agus Salim No. 34, 36 & 38 RT. 2 RW. 1, 10340 Jakarta, Indonesia
#14 of 540 hotels in Jakarta
Guests' ChoiceBased on 477 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.9
Free WiFi
7.7
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End of dialog contentReviewed: 26 May 2024
Brian
SingaporeMaybe the breakfast could be better. There could be more options for room service food as well.
The breakfast was basic and could be better improved. Nevertheless, it was acceptable and kept warm. The overall experience in the hotel was just fantastic. The staff were all respectful and great. They accommodated what they could and offered options for things like late check out etc. I stayed here for 7 days and the staff were so sweet. They had pooled together I believe and bought a small gift basket to thank me for staying there and I was just so touched and impressed.
Stayed in May 2024
Reviewed: 22 May 2024
Norhidayah
Malaysiathe design
love the smell so lovely
Stayed in April 2024
Reviewed: 18 May 2024
Delphine
FranceGood location
Stayed in May 2024
Reviewed: 3 May 2024
Ratna
Indonesiathe area is a bit crowded
located very center with many choices of food
Stayed in February 2024
Reviewed: 2 May 2024
Yoke
MalaysiaNothing
Location is great - very near convenience stores and plenty of food options, around 10 minutes car / bike ride to malls like Grand Indonesia Clean room - with decent sized bathroom, good shower pressure with consistent hot water Breakfast - decent spread of local delicacies, fruits, pastries and cereal Exceptional staff - friendly and helpful
Stayed in May 2024
Reviewed: 27 April 2024
Douglas
United KingdomGood hotel. Very clean, comfortable with helpful and obliging staff
Stayed in April 2024
Reviewed: 24 April 2024
Ruby
AustraliaModern design and clean facility’s. Staff were very friendly and in a great location. Good value for money
Stayed in April 2024
Reviewed: 10 April 2024
Wenjie
IraqGreat design and location and good service of staff
Stayed in April 2024
Reviewed: 31 March 2024
Cristiana
RomaniaThere were relatively few vegetarian options.
Very clean, modern concept. I loved the view from the window as there were some great sunsets. The staff is very nice and helpful. Excellent location.
Stayed in March 2024
Reviewed: 31 March 2024
Tarekam
EgyptHotel was clean and Danu from housekeeping team was great. He took care of our room as we had an infant and we needed regular cleaning.
Stayed in March 2024
Reviewed: 24 March 2024
Azizan
MalaysiaThe food is not much varieties
Good and strategic location, near food store and restaurant, value for money
Stayed in March 2024
Reviewed: 24 March 2024
Marina
SwitzerlandThere was something like a party on the streets and it was quite noisy, i was on the 8th floor.
The staff and the breakfast buffet are nice.
Stayed in March 2024
Reviewed: 21 March 2024
Robert
United KingdomBreakfasts were poor range and quality. After 9.30 seemed food wasn’t recharged so less choice. But can’t expect a huge amount for the price. Very busy street particularly at night.
Comfortable room. Good price for Jakarta. Free laundry was really appreciated to enable a big clothes wash. Friendly staff.
Stayed in March 2024
Reviewed: 19 March 2024
Ross
United KingdomNothing
Staff were amazing, so polite and welcoming, along with the facilities, room was also nice, clean and comfortable. Good location too! I'll be returning to this hotel, thank you for having me and providing a great experience.
Stayed in March 2024
Reviewed: 18 March 2024
Francisco
PortugalFront Desk staff not friendly or attentive. Gave no assistance multiple times in a few requests and were quite rude. I wish there was a mini bar in the room.
Hotel was very clean and facilities were nice. Buffet breakfast was varied and changed daily. Restaurant staff were really nice, friendly and attentive. Same as bell boy team.
Stayed in March 2024
Reviewed: 17 March 2024
Razvan
RomaniaCan’t say it’s something major, but the tv kept turning on during the night, not sure what was happening, might be the remote from the other rooms interfering or I don’t know, but we waked up confused.
Stayed for one night on our way to Bali, hotel was perfect for our stay. Room was nice and clean, hotel is close to restaurants, staff is very nice and friendly, very good value for money. Overall a good choice.
Stayed in February 2024
Reviewed: 9 March 2024
Christian
IndonesiaBreakfast need improve
Great location, great staff, good room
Stayed in February 2024
Reviewed: 9 March 2024
Hassan
Saudi ArabiaClean with good smile and have reliable A/C
Staff are hard worker to achieve 5 stars service and they are helpful in many situations
Stayed in March 2024
Reviewed: 7 March 2024
Tan
United StatesNothing to complain
Location
Stayed in March 2024
Reviewed: 5 March 2024
Laure
FranceThe hotel claims it an environmental friendly with a card asking guests not to change their sheets too often, but the AC and the lights are on at all time even in empty rooms... Not only was it really cold in the room even after I turned everything off, but if they really want to help the planet maybe an effort could be made on that aspect, like at least turning everything off when the room is empty. I know that would be a big change but the big planet needs some of those 😉
Everything is really clean and beautiful, breakfast is delicious and varied, hotel is quiet and staff very polite and nice. Also the location is great, right in the center with many streetfood just downstairs.
Stayed in February 2024
Reviewed: 26 February 2024
Pramod
IndiaEverything including the service is excellent. The breakfast could be improved. The location is perfect.
Stayed in February 2024
Reviewed: 24 February 2024
Amir
MalaysiaThe laundry room could use a little order. It can be a little chaotic when some people leave their laundry after it's done and with all kinds of nationality in a hotel, the ethics of removing other people's laundry can be quite iffy. The front desk luckily is always helpful to sort it out. Breakfast is meh. Sufficient but nothing to shout about. Doesn't really matter to us as we normally skip breakfast.
What I appreciate most about the hotel is the staff. Indonesians are very welcoming but the team at Ashley Tang is above and beyond the baseline. We needed to get to the Whoosh station for an early morning ride so the night before I asked Jefri at the front desk if he could prepare a cab for 6 am. I was half expecting there to be none when I went down the next morning but there was Jefri, and outside was a Blue Bird cab, ready with our destination. Our room didn't have a fridge, which was a concern when we booked. Luckily Jefri at the front desk happily took some local delicacies we got from a friend and kept them in the hotel's freezer. The dish survived our flight home, still a little chilly. The hotel also has a free laundry room, which I appreciate. Managed to clean our dirty clothes before the flight back and saved us some chores. One other thing I appreciate about the hotel is just how fragrant smelling it is. The moment I step foot into the lobby, the hectic hustle and bustle of Jakarta just fades away – despite being smacked in the middle of the busy, noisy, and smoky Sabang Food Street. It is truly an oasis. If you're worried about the noise from the street troubling your sleep, you shouldn't. We spent 5 nights on the 6th floor. On the first night, I noticed some noise but it died down by 10, and for the subsequent days, I don't notice anything at all. There are convenient stores on either side of the hotel and a fresh grocer across the road. It has everything you could need. Plus the location is popular, so any Jakarta cabbie would know where it is. It's just under USD1.50 for a cab ride to Plaza/Grand Indonesia, and you can walk to the Jakarta MRT station and TransJakarta Busway. Can't say enough good things. Good job guys.
Stayed in February 2024
Reviewed: 22 February 2024
Imran
GermanyChic & clean hotel, helpful and friendly staff, great location. I couldn't ask for more.
Stayed in January 2024
Reviewed: 21 February 2024
David
AustraliaThere needs to be another guest area other than the restaurant dining areas on ground floor. A floor devoted to a cafe with window views and plants and comfortable seating otherwise it is just too minimal! Sterile and restrictive for relaxation on the property. Positives were beautiful boho chinese style furnishings and features. And free laundry facility. Thank you david.dowling@rocketmail.com
Stayed in February 2024
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