Jalan Sriwijaya no 22 Nagoya, Batam, 29444 Nagoya, Indonesia
#16 of 93 hotels in Nagoya
Guests' ChoiceBased on 155 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.3
Facilities
8.4
Staff
9.0
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 29 April 2024
Rathi
MalaysiaThe floor mat was not clean and stain. The breakfast spread can consider vegan food. The shampoo and conditioner bottle should change mount fix canister style ...save the earth better with less plastic.
The reception area.. the lift has good fragrance smell.. the walk way to the toom was clean and neat. The room is spacious and comfortable.
Stayed in April 2024
Reviewed: 5 April 2024
Yap
SingaporeThe shower screen is too short, so it is not able to cover the water from spreading all over the floor. so it will become very wet and a bit slippery. and shower head should be movable i/o fixed it.
the breakfast not bad.
Stayed in March 2024
Reviewed: 1 April 2024
Dries
BelgiumBreakfast buffet variety very large. Rarely seen anywhere else before, congrats for that!!
Stayed in April 2024
Reviewed: 18 March 2024
Jedalyn
SingaporeNone
Its neat and clean. There are many choices for the breakfast food and taste good. The staff too is very accommodating and kind. Overall experience are wonderful
Stayed in March 2024
Reviewed: 18 March 2024
Kai
SingaporeStaff was friendly and immediately help us to take in the luggage once we arrived.
Stayed in March 2024
Reviewed: 17 March 2024
Nurul
SingaporeBreakfast did not have much variety. Linen and towels also had some stains after changing.
Location was quite accessible to some malls. Room was spacious and comfortable, got a free upgrade as well. Live performance during dinner on one of the days possibly due to an event.
Stayed in December 2023
Reviewed: 12 March 2024
Wielly
SingaporeThin wall. Can hear someone talking in next room.
Room very nice and comfortable. Breakfast ok.
Stayed in March 2024
Reviewed: 26 February 2024
Subali
IndonesiaNothing
Strategy and good service
Stayed in February 2024
Reviewed: 23 February 2024
Kamali
SingaporeWhen checking in time , I request for early check-in at 12.30pm-1pm.. smoking room they said fully booked room not ready yet." I understand. So that i went out for lunch and reached the hotel at 2.30 pm. Still, the room is not ready . Non smoking is available. But my hubby need to smoke.. so that I book for smoking room . The front desk told me to wait for 20 minutes . I waited until 2.55 pm . The front desk guy never approached me . So I went there, he said it was still not ready , it took 10 mins again . Patiently waited for 15 mins .. no one came to me and never explained the delay. Then my hubby approaches , and ask for manager .. finally, the manager got us the room at 3.35pm . Manager offer for ferrari or some other visit. My husband rejected the offers. We need room to take few mins rest only .. I feel disappointed with the staff, who didn't approach us and talk about the delay . **I checked out the next day, 12 pm( 23 feb) ...
I like the view from the hotel room and breakfast was nice .. hotel amenities good. Request for room service faster
Stayed in February 2024
Reviewed: 19 February 2024
Mohamad
SingaporeI didn't like the breakfast
Stayed in February 2024
Reviewed: 29 January 2024
Tay
SingaporeToilet floor not scrub as it's yellowish
Clean room and friendly staff...near to all shopping malls ass grab is cheap
Stayed in January 2024
Reviewed: 28 January 2024
Vj_k
SingaporeMaybe the hotel can consider late check out till 1pm. .
It's a new place. Clean, hospitable and reasonably priced. Rooms are decent. Staff are really attentive to visitors. Morning BF is awesome with their wide spread. Overall, will come back.
Stayed in January 2024
Reviewed: 16 January 2024
Cheryl
SingaporeBed had stains but they did change the sheets quickly upon request.
Value for money, staff provided great service.
Stayed in November 2023
Reviewed: 13 January 2024
Fatimah
SingaporeExcellent location family friendly
Stayed in December 2023
Reviewed: 11 January 2024
Mubiden
SingaporeNot comfortable with the glass toilet eventhough there's curtain.
Stayed in January 2024
Reviewed: 14 December 2023
Melissa
SingaporeRooms facing the main road will be a bit noisier than those facing the back of the hotel.
Did a group booking for 20pax but despite that, check-in process was fast and smooth. Rooms were decent and clean. Walking distance from shops nearby and easy access to grab/cabs. Beds and pillows are clean and comfortable for a good night's rest. Hotel location is quite for peaceful sleep at night. Absolutely love the water pressure in the bathroom! Good selection of food in the breakfast area and food was good.
Stayed in November 2023
Reviewed: 5 December 2023
Tze
SingaporeBreakfast couldve been different each day
Hotel was clean and smells good
Stayed in December 2023
Reviewed: 28 November 2023
Faridah
AustraliaF and B needs improvement
The hospitality of the staff and the cleanliness of the hotel n room
Stayed in October 2023
Reviewed: 24 November 2023
Thomas
SingaporeLifts sometimes having a little more waiting time.
Nice and modern looking hotel. Everything in the room works well for me.
Stayed in November 2023
Reviewed: 19 November 2023
Thomas
SingaporePassengers lifts will take just a little more waiting time if the hotel is fully booked. Definitely will understand on this small little matter.
The rooms and facilities are in excellent condition. But it's the staffs that make this hotel a gem. Especially Housekeeper Tommy and Front Office Erwin. Keep the the good work! I will definitely make this hotel my first choice on my next trip to batam.
Stayed in November 2023
Reviewed: 17 November 2023
Sweety
SingaporeNothing
I love the comfy bed and pillows. The room is spacious. Good for my mum whose on wheelchair. Positive points all staff very friendly and helpful. Good job guys!! Keep up the good work!
Stayed in November 2023
Reviewed: 29 October 2023
Frank
SwitzerlandFor going places you need to arrange a taxi all the time. The walking distance to restaurants or shopping areas is too far.
You would not expect from the outside appearance, but this hotel is spacious, having a generous lobby, an exceptional friendly staff and spacious rooms. Spending time in the hotel is a joyful experience.
Stayed in September 2023
Reviewed: 19 September 2023
Mohammed
SingaporeThe location
The rooms were very nice.
Stayed in July 2023
Reviewed: 18 September 2023
See
SingaporeThe breakfast spread is miserable with mediocre food. We only ate once and decided to forego it (although we paid for extra for a child) the next morning.
The suite was nice with a huge bathtub that the kids adore. The location is not too far from everywhere, journey to the various big shopping malls cost less than SGD 5.
Stayed in September 2023
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