Just had my first stay at Aston in the city of Makassar, one of the hotels that has implemented a sustainable environmental care concept. Very impressed with the restaurant service as well, and there is an employee who maintains his integrity, given a fee for a thank-you when delivering the suitcase to the room, but he refused without reducing respect for the guest (on behalf of Rahman).

Stayed in March 2024

There isn't any

The hotel is comfortable, breakfast is very good and lots of choice. The location is quite strategic for me. Rooms are clean, spacious and bright. The bathroom is clean and nice.

Stayed in January 2024

Nothing, all as expected.

Strategic location. Spacious and comfortable bedroom. Clean bathroom with complete toiletries. Water flows smoothly. Breakfast variety is available and tastes good. Easy transportation.

Stayed in January 2024

Need a bit of renovation

Location. Breakfast.

Stayed in October 2023

Wish there was a little more variety with nearby restaurants or a lounge. Only other complaint is why is it impossible to find Soda water in both the main restaurant and the rooftop lounge. In all fairness the Circle K store next door also did not have Soda water as well

I had a suite on 10th floor. Room was huge with floor to roof windows. Fantastic panoramic view. Very comfortable living space, table and desk, couch and chair w table for dining. Very nice staff all around.

Stayed in November 2023

the shower in the Junior Suit had no hot water and very low pressure

Very good, restaurant with rooftoop bar is a bit dingy but food is of good quality and drinks are excellent. Breakfast includes a huge buffet and on demand options too

Stayed in October 2023

Clean. Excellent breakfast.

Stayed in August 2023

Nothing

Excellent location - near some coffee shops and eateries. Room is spacious.

Stayed in July 2023

The room

Stayed in June 2023

Nothing

Everything

Stayed in May 2023

Booked a non smoking room and got put into a smoking room on the first night as they had no non smoking available. It was appalling. No discount offered either. D Lounge can reek of smoke as well but it is Indonesia and smoking indoors is still the norm. Renovations were going on in an adjacent room which meant no napping during the day due to the noise. WiFi is dicky here. It randomly drops out for hours at times. It was my second stay here in 6 months and the WiFi still has the same issues.

Staff are friendly and helpful. We liked the variety and quality of the buffet food. D Lounge is a good place to chill. Gym is well equipped. Pool is great. Water coolers on each level is a great innovation.

Stayed in March 2023

friendliest staff

Stayed in March 2023

not really

mixture of variety

Stayed in March 2023

breakfast

Stayed in January 2023

Nothing

Swimingpool

Stayed in January 2023

The staffs should be more friendly in serving the guest.

First hotel in Makassar with Jacuzzi and Sauna. Really love it.

Stayed in August 2022

I don't think something I don't like, most of my stay was comfort

Breakfast was very good, delicious and everyday the menu changed, more variations ,plates, glasses and cups was super clean , main meals and dessert was yummy , more importantly is we can asked the staff to cook fresh food. I like ASTON and for sure I will be back again in the future.

Stayed in August 2022

carpet quite tired and stained in the corridor

wonderful views from pool well-equipped fitness centre super-comfy bed delicious breakfast

Stayed in August 2022

We had nothing to complain!

The hotel is convenient and meets al the expectations. They provide you with large comfortable and clean rooms, an excellent breakfast and if you want to enjoy a drink, maybe with a snack, there is a bar on the 19th floor with a great view on the Makassar city skyline.

Stayed in August 2022

you can’t order a drink with dinner in the main restaurant, only in the smoky bar upstairs.

great hotel for business or a couple of nights. Good facilities and breakfast. Clean rooms. Lovely staff.

Stayed in March 2022

I did have 2 problems One is the bathroom, the shower's water temprature was not stable. Second, there are no complimentary bottled water. You have to refill with the dispenser outside on the corridor. Normally, its fine, but with the pandemic, i don't think its appropriate. Well, those water dispensers are used by all guests, please reconsider this kind of system

Location was good, right at the center of Makassar, foods were close. Drove myself and parking space was great. All safety protocols are standardized, even on elevator.

Stayed in November 2021

No water bottle

Room was spacious

Stayed in October 2021

I would like a higher floor at least 10 up. But they only have me ready on 6th floor which feels like really near to the ground. I was expecting to see more view, but the only view I got from the room was another hotel building and a small park. I wasn't get any other option from the staffs. The air conditioning is working hard to make the room cool especially at noon, in the evening the air con works fine. There are also a couple dying small roaches coming out from the bathroom through the living area. I am guessing they are running away from the pest control. The restaurant do not have any butter for the bread.

The staffs are super friendly and trying to be friendly as hard as they can. It really shows their dedication on being friendly to the guests. The restaurant staffs are really helpful and friendly too. The "cumi masak bumbu hijau" was superbly well cooked and really delicious. The food variety was nice too from local to western food. In their defense, the situation is still dire for hospitality industry at the moment. So all their lack of effort are understandable for me. All and all, this hotel is good for your buck if you have one to spare. Nb. I got discounted price than usual. If the price back to normal, I would more than likely can not afford it.

Stayed in September 2021

The only downside I see is that all the rooms smell quite strongly of tobacco. In the bar, on the rooftop, people smoke inside the facilities. That's the only downside I see.

"In general, the stay has been good. The service from the boys and girls who run the hotel is excellent. They are very polite and very willing to meet any need or service that the user may require. Otherwise, everything is fine."

Stayed in March 2024