Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3, 29444 Batam Center, Indonesia
#5 of 29 hotels in Batam Center
Guests' ChoiceBased on 263 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.1
Staff
9.0
Value for money
8.3
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End of dialog contentReviewed: 9 April 2024
Stephanie
SingaporeSurrounding area not yet built up, walk to nearby shopping mall not safe as no pedestrian pathways.
Simple, clean, safe.
Stayed in March 2024
Reviewed: 8 March 2024
Nabilah
SingaporeOne of the towels in one of the rooms had marks on it. Some of the hangers were also faulty.
Great location and value for money. Very convenient.
Stayed in February 2024
Reviewed: 25 February 2024
Mohd
Malaysia1. Using only one key card is not practical. 2. The use card for only related floor is not practical as well especially when you are in big family members where the rooms are at different floor.
1. All staff are friendly especially at the front office. 2. Breakfast is so good with variety of food.
Stayed in February 2024
Reviewed: 19 February 2024
Pei
SingaporeInsuffiicient coffee sachets and tissue in the hotel room. Phone inside the room did not work. Price hike during Lunar New Year is exorbitant. I was not allocated a connecting room even though I had reqeusted for it. Lack of entertainment options besides food and massage.
Food and massage options around the hotel.
Stayed in February 2024
Reviewed: 13 February 2024
Amelia
SingaporeFood
The comfort bed
Stayed in February 2024
Reviewed: 11 February 2024
Winnie
SingaporeIf there’s swimming pool or gym, would be better.
The breakfast far exceeded my expectations! They had a very good variety of international fares and all taste good. They even have 5 live stations that make hot food.
Stayed in February 2024
Reviewed: 16 January 2024
Abdul
MalaysiaSmoking area at the G floor need improvement
Time for breakfeast is 6am-10am. But sadly when i went at 6.10am the breakfeast is only partly ready. Egg station only ready at 8am. Choices of food is also not to expectation and not relevent for tourists. Need improvement of more variaties of food.
Stayed in January 2024
Reviewed: 5 January 2024
Ne
SingaporeTOWELS FOR SHOWER ROOM SHOULD BE NICE CLEAN. WE FOUND THAT EVERYDAY TOWELS ARE NOT GOOD CLEAN.
ALL THE BEST
Stayed in January 2024
Reviewed: 26 December 2023
Siew
MalaysiaClean room and great variety of food for breakfast
Stayed in December 2023
Reviewed: 21 December 2023
Muhammad
MalaysiaNil
Nil
Stayed in October 2023
Reviewed: 21 December 2023
Thavabalan
SingaporeConvenient
Stayed in December 2023
Reviewed: 12 December 2023
Sungep
Singaporenothing
the general cleanliness of the hotel and the room is in good. Helpful & friendly staffs.
Stayed in December 2023
Reviewed: 8 September 2023
Sam
SingaporeThe air freshener within the hotel is not ideal for us. Fragrance emitted not fresh. Better if fragrance is more towards floral.
Location is good. Many eateries within walking distance
Stayed in September 2023
Reviewed: 4 September 2023
James
SingaporeLack of a swimming pool and facilities like gym.
Proximity to the eateries and Nagoya Mall.
Stayed in September 2023
Reviewed: 4 September 2023
Jane
MalaysiaThe lift is small and just got 2 lift for whole building when having breakfast it took around 15-20 mins from level 4 to level 1.
The room is clean and comfortable.
Stayed in September 2023
Reviewed: 14 August 2023
Marcus
SingaporeBreakfast was dismal and could be further improved
Location and facilities were new and well maintained
Stayed in August 2023
Reviewed: 7 August 2023
Maria
SingaporeNo comment
No comment
Stayed in July 2023
Reviewed: 7 August 2023
Jenny
SingaporeBreakfast very basic. Food quality not fantastic. But for the price, guess it was just ok. Place was crowded and staff could help by trying to organise table/seating for guests.
Great location to Nagoya Hill for Spas. Lots of small eateries around for quick bite.
Stayed in August 2023
Reviewed: 7 August 2023
Soo
SingaporeThe only think is the lift a bit slow and crowded especially during morning when ppl have to go for breakfast.
It’s convenient and there are a lot of food and cafe around the area. Hotel staffs are helpful and friendly.
Stayed in August 2023
Reviewed: 6 August 2023
Nur
SingaporeNo pool. Abit too warm. Not a comfortable temp at the lobby. Toilet tikes is abit dirty. n Small, so while bathing i can see mould on the tiles.
Breakfast buffet. Alcohol service.
Stayed in July 2023
Reviewed: 6 August 2023
Kaiyun
SingaporeThe key card was not able to detect multiple times. For breakfast, the condiments for waffles can be put at another counter/table. People were talking over the condiments when placing orders for waffles/eggs.
Good location, all staff were very courteous. Breakfast spread was good.
Stayed in August 2023
Reviewed: 30 July 2023
Nur
Saudi ArabiaHey Goggle Should have a phone for us to call receptionist rather than using up to date goggles. For old folks who don't know how to use the system. And there is no air con along the room corridor. Feeling warm walking to the lift.
Location.. near makan place
Stayed in July 2023
Reviewed: 25 July 2023
Irene
SingaporeNo complaint at all.
Reservation staff were attentive to my need of request on connecting rooms. The rooms are reasonably sized with comfortable beds. I didn’t set expectation on breakfast as I saw feedback saying spread was limited. To my surprise, the spread was good and pastry was fantastic. The staff were proactive and plates were cleaned away fast. Overall stay was pleasant :)
Stayed in June 2023
Reviewed: 12 July 2023
Mubiden
SingaporeNo problem with finding food. Hotel is located in food area.
Stayed in July 2023
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