Skip to main content
  1. Hotel reviews homepage
  2. Indonesia hotel reviews
  3. Banten hotel reviews
  4. Serpong hotel reviews
  5. Reviews of Atria Hotel Gading Serpong

Reviews of Atria Hotel Gading Serpong 4 stars

Jl. Boulevard, CBD Gading Serpong Lot no. 5, Paramount Serpong, Tangerang, 15810 Serpong, Indonesia

#16 of 32 hotels in Serpong

Guests' Choice

Review score

Based on 112 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 26 April 2024

    9.0
    Comfortable and nice ambient.
    • Business trip
    • Group
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Should put up clear road Signage from car park entrance leading to the hotel lobby drop off/pickup point.

    Ideal location

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Service in the restaurant during the day could have been a bit more on point.

    Nice hotel with friendly staff.

    Stayed in March 2024

  • Reviewed: 31 January 2024

    9.0
    Excellent place! Clean, beautiful,
    • Business trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    My room is so nice, but I dislike how noisy it can be. I can hear those st*p*d modified motors roaring like their owner's empty head. I wish the government would do something about it, but Indonesian policemen never do anything about it and it becomes like "culture" for st*p*d. And I hope there's bigger table for me to do my work. I also wish there's Kompas TV for the channel, maybe there is? But I couldn't find it Everything is great in Atria, except for the noise and the gym, it's a bit too small and it doesn't look anything like the photo

    Excellent place! It near the mall, that's why I chose it in the first place, I didn't expect much from this, because almost all the photos I saw in the booking always looked perfect, but actually it's not really nice in the real life, but NOT for ATRIA! I like it! It really is great! I love it here and I wish my stay would be longer, but since I traveled for work, nothing much I could do. But hopefully, someday, I can travel solo and do more exploration there. The staff are SUPER NICE and SUPER HELPFUL! Full of smiles and brighten my day! The food is great! But I hope there will be more authentic Indonesian food such as lontong, gado-gado, pempek, otak-otak, etc, the breakfast is great, but too fancy for me. I wish for more Indonesian street food in the future. My room is so nice, I wish it's my own room for ever.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    good stay
    • Leisure trip
    • People with friends
    • Deluxe Double Hollywood Style
    • Stayed 3 nights
    • Submitted via mobile

    none

    value for money

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Good location, walking distance from big mall SMS.

    Stayed in December 2023

  • Reviewed: 23 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean and friendly staffs

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Hollywood Style
    • Stayed 2 nights
    • Submitted via mobile

    The gym is not properly maintained.

    Indonesian style breakfast. Easy check in.

    Stayed in October 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double Hollywood Style
    • Stayed 9 nights

    Food should be changed every day

    Breakfast should be improved

    Stayed in August 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All is good

    Closed to the shopping center

    Stayed in August 2023

  • Reviewed: 3 July 2023

    9.0
    The staff was really helpfull
    • Leisure trip
    • Family with young children
    • Deluxe Double Hollywood Style
    • Stayed 3 nights
    • Submitted via mobile

    The variety of food that can be ordered via room service is not much. Besides that, maybe the hotel can considering to add places/rack to hang the towel inside the bathroom.

    The room, the ambience, dan the food.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Hollywood Style
    • Stayed 3 nights

    TV needs to be improved, my room got an old TV.

    Location is near shopping mall. Newly renovated room. Internet WiFi connection speed is good, able to play Diablo IV, watch streaming movies with VPN :) Bubur Benteng is their best!!

    Stayed in June 2023

  • Reviewed: 20 June 2023

    9.0
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Double Hollywood Style
    • Stayed 2 nights
    • Submitted via mobile

    Check in time ar 14.00/2.00 pm, booking for 4 rooms only 2 rooms were ready at 2 pm. Next 2 rooms are ready at 3.05 pm by standing at check in counter. Swimming pool outdoor, but the water were too cold.

    Good location, super clean, satisfying breakfast buffet. Friendly staff, especially at Breakfast buffet.

    Stayed in June 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Hollywood Style
    • Stayed 1 night
    • Submitted via mobile

    Room nrar elevator so at night you hear and see the loght. So no good night rest this time, maybe asilent strip unter the door will help!

    Location upgradong hotel after last year, only price to expensive.

    Stayed in April 2023

  • Reviewed: 30 April 2023

    7.0
    It could be a better experience if the AC worked.
    • Leisure trip
    • Couple
    • Deluxe Double Hollywood Style
    • Stayed 2 nights

    AC. It was so hot in our rooms (2nd floor), I had to call the staff for more than 3 times and still did not fix the issue, I couldnt sleep and the hotel didnt do anything about it until the next day when they finally moved us to different rooms.

    The breakfast has many varieties, my 2 year old niece enjoyed the meal, the taste was ok for me.

    Stayed in April 2023

  • Reviewed: 14 February 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Premier Corner Room
    • Stayed 1 night

    Hotel clear but simple. For the breackfast is necessary go our from the loby and turn around the bildng. Staf very kind and service good. Quite perfect for business trip

    Stayed in February 2023

  • Reviewed: 26 December 2022

    8.0
    my 2 yo son enjoyed his bath in the bathtub . Bed is comfy, room is well kept. However , food for the buffet breakfast
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    design flaw for the suite room as water from bathroom can flow into the room.

    clean and comfortable although abit small.

    Stayed in December 2022

  • Reviewed: 29 July 2022

    8.0
    Stay Experience
    • Leisure trip
    • Family with young children
    • Deluxe Double Hollywood Style
    • Stayed 2 nights
    • Submitted via mobile

    There's no smoking rooms,I have to go outside the lobby everytime just to smoke

    Clean & cozy

    Stayed in July 2022

  • Reviewed: 25 July 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Hollywood Style
    • Stayed 1 night
    • Submitted via mobile

    Lift too far and hallway little bit smelly

    Food and location great

    Stayed in July 2022

  • Reviewed: 3 January 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room-Hollywood
    • Stayed 1 night
    • Submitted via mobile

    Breakfast in ballroom is not convenient

    Location

    Stayed in January 2022

  • Reviewed: 3 January 2022

    7.0
    such a nice stay despite the food for the breakfast. love the location and the staff.
    • Leisure trip
    • Family with young children
    • Superior Double Room-Hollywood
    • Stayed 3 nights
    • Submitted via mobile

    the breakfast was not good (the taste) and lack of FnB varieties. the supplies in the private bathroom not meant to be for 2 people thus we need to ask more through receptionist and thank God, they were very responsive!

    the staffs are very responsive and friendly.

    Stayed in January 2022

  • Reviewed: 1 January 2022

    7.0
    Nice, but...
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It's under renovation. It would be great if we know in advance. Swimming pool, gym, etc aren't available at the time.

    Great friendly staff, cleanliness and breakfast is good.

    Stayed in December 2021

  • Reviewed: 19 November 2021

    8.0
    other than the bed, it was a nice stay
    • Leisure trip
    • Couple
    • Superior Double Room-Hollywood
    • Stayed 1 night
    • Submitted via mobile

    i booked for double bed (Hollywood type), it turns out it was twin bed that merge into one. so it slightly uncomfortable

    location

    Stayed in November 2021

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Twin Room
    • Stayed 4 nights

    The hotel met our expectations. It is very clean and has a friendly and helpful team. The location is excellent right next to a large shopping center. We can highly recommend the hotel.

    Stayed in May 2024

  • Reviewed: 28 March 2024

    1.0
    Never choose this hotel again
    • Business trip
    • Group
    • Premier King Room
    • Stayed 1 night
    • Submitted via mobile

    Too noisy too close to the street

    Staff

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: