Jl. Benesari, 80361 Kuta, Indonesia
#182 of 188 hotels in Kuta
Guests' ChoiceBased on 7 hotel reviews
4.9Cleanliness
5.9
Comfort
5.7
Location
7.0
Facilities
5.9
Staff
6.2
Value for money
6.4
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Showing 1 – 7
Reviewed: 12 November 2023
Thomas
CanadaNo staff; they didn't seem to even know about our reservation, through booking.com when we arrived at about 6:00pm; we had to show them our reservation. The TV did not work all, the fridge was broken and filled with stale water, the safe didn't work. During our four day stay we received ONE towel, although we asked several times (no laundry today). There was NO chair in the room and the only shelf in the room was falling off the wall. The room was never cleaned and we never saw any staff except for the gardeners. The beds were old and ridiculous; I don't think they were very clean. We were very glad to leave.
The pool and garden were the only positive about this place. We were glad it was quiet and the garden/ pool area was maintained. There was nothing else to like.
Stayed in November 2023
Reviewed: 18 October 2023
Skye
United KingdomLeft early as made to feel Uncomfortable, staff not very friendly and all over room are filled with locals No tourists. They also couldn’t find our booking when we arrived
Great pool that was about it
Stayed in October 2023
Reviewed: 7 September 2023
Zdenka
AustraliaLoved it all great staff great location .
There was no breakfast
Stayed in September 2023
Reviewed: 10 February 2023
Elfinminx
United KingdomArriving after travelling for 19 hours to be told that my booking would not take place and I had to find somewhere else to stay!
It no longer takes online bookings so should be removed from your search engine!
Stayed in February 2023
Reviewed: 18 October 2023
Wissam
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 20 August 2023
Nicholas
United StatesThere are no comments available for this review
Stayed in August 2023
Showing 1 – 7
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