2 ants 'walking' around the boiler. 1 tiny spider crawling at the back of the toilet seat.

Comfortable bed. Good Aircon. Clean air in the room. Hotel supplies eg shampoo, shower gel, toothpaste n toothbrush available to use. Friendly n approachable staff always wear a smile on their faces. From the Bellboy who helps us with the luggages n chat with us. He always ready to assist, to the Reception staff who speaks English well. And the cleaner who clean n make up the room n restaurant staff... all of them made us feel welcome to this hotel. Nice vibes. The location is good. Nagoya citywalk is just at the back of this hotel. There's a factory outlet there selling all sorts of clothing, bags, wallets etc..n eateries around the area. We r vegetarian, and there's 1 veg shop just 2mins from the hotel serving varieties of dishes at very reasonable prices. There's also plenty of shops selling designer bags, Chinese medical shop, eateries, incense sticks shop, convenience store etc n a pasar is short walking distance from this hotel.

Stayed in March 2024

the WiFi is disconnecting again and again😌 But that's not a big issue 🙂

We like everything 😊 and thank you

Stayed in December 2023

The cooler has the problem of leaking water, please fix it asap.

The receptionist (Gwennie) is cute and passionate towards customers.

Stayed in December 2023

Near roadside, quite noisy at times, if have double windows to filter the noises, will be very much appreciated 😀 👍

Clean and good staff

Stayed in December 2023

No hair dryer in a room.

Good location.

Stayed in December 2023

Cheap. Clean. Gd staff.

Stayed in November 2023

N/A

I like the location , its so conviniet to everything, its also people around this area is honest. Also the staffs are very helpful. I can recommend this hotel to those who can have a short holiday..

Stayed in October 2023

Only the A/C is not cold.

Room- clean, comfy beds, clean bedsheet & pillowcase. Tv- lots of channel to choose Toilet- clean, water pressure is strong, basic toilettries is provided

Stayed in October 2023

If there is a mini fridge in the room.

The overall attentiveness of the staff very efficient especially receptionist and the S.Guard.

Stayed in September 2023

WIFI is quite poor.

Value for money. Within walking distant to Nagoya Mall. There are cafes at the ground level of the hotel. Small cafe but very homely.

Stayed in September 2023

The service staff .

(1)The location,near kampong bule, (2)Reasonable price BUT service staff was excellent. (3)Please put a mini fridge in each room.. (4) I regretted because i have forgotten to tips those GOOD SERVING STAFF.

Stayed in August 2023

For some reason there is a lot of noise early morning hours (1am to 5am), and I'm not sure if its people coming from work or from parties, but the tend to be very loud and inconsiderate, thus the sound insulation is not the best, the road next to it also seem to be busy 24hours of the day, but traffic I could deal with, its the people talking and laughing very loudly at 3am in the morning which got a bit annoying.

Affordable and clean. I had an extended stay because I thought it was great value for money and comfortable, and no cockroaches running around like other "budget" hotels in Batam

Stayed in July 2023

Staff seems to be confuse with the room that we are staying in. Need better improvement in detail areas of cleaniness

Location was good and easy to locate. Room is good for the price point. Size of room is just nice with sufficient comfort. Bathroom is easy to dry after shower and shower water is strong in water pressure

Stayed in May 2023

The air condition is not cool . Can improve

The cleaniness of the hotel, staff are nice and friendly.

Stayed in April 2023

Location Wise Excellent

Stayed in March 2023

Place was good. Staff are friendly

Stayed in March 2023

Nothing

It’s centrally located a short ride from the Harbour Bay ferry terminal and in or near Nagoya. It’s a short walk to the fantastic Nagoya foodcourt. Rooms are clean, comfortable and everything just works. The friendly and helpful staff arranged the taxi to the airport. It was a short and pleasant stay.

Stayed in February 2023

The air cond not so good, took quite long for the room to cool.

The LEBENS SPA at the hotel was superb. 30% discount for the hotel guest.

Stayed in January 2023

air conditioned was not cold in some rooms

good new

Stayed in January 2023

Breakfast quite far as I was at another building..

Was nice..clean..affordable.. Solo traveller.. Safe.. Nearby to DC mall..

Stayed in November 2022

nothing

all new

Stayed in November 2022

Nothing

It's a new hotel. Clean and well equipped in the room.

Stayed in September 2022

People talking loudly along the corridor..

New and its clean. Friendly staff especially Silvia. Walking distance to Nagoya Mall.

Stayed in September 2022

Toilet need to be more clean

Staff so excellence

Stayed in July 2022