Jl Kartika Plaza P.O Box 1068, 80361 Kuta, Indonesia
#53 of 188 hotels in Kuta
Guests' ChoiceBased on 2589 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Rosie
AustraliaThe cocktails were below average and tasted a little unusual compared to similar drinks elsewhere. (Long island ice tea, banana daiquiri and dirty banana) The rooms could do with a little updating.
The location was excellent to good eateries and day spas. The staff were friendly and helpful. Plenty of day beds around the pool. Clean.
Stayed in May 2024
Reviewed: 30 May 2024
Maria
AustraliaPerhaps the towels, not as fluffy as one would expect in a five start hotel.
Everything was great, from the moment we checked in to the time we left.
Stayed in May 2024
Reviewed: 30 May 2024
Catherine
AustraliaPeople walking thru late at night being very noisy
Had breakfast a few times but and the setting is lovely
Stayed in May 2024
Reviewed: 30 May 2024
Caroline
AustraliaBeautiful place to stay
Stayed in May 2024
Reviewed: 29 May 2024
Cameron
United KingdomBreakfast is very busy
Breakfast is ok , I’d prefer more western options and better quality foods, Poolside service from Dika was 100% very attentive and very friendly
Stayed in May 2024
Reviewed: 28 May 2024
Kylact
South AfricaThe breakfast buffet was lovely, lots of variety. The resort had everything we needed.
Stayed in April 2024
Reviewed: 28 May 2024
Angshu
IndiaThe breakfast spread had a variety. The travel desk was really helpful in planning day trips with a toddler. They even ensured we had a friendly yet professional driver.
Stayed in May 2024
Reviewed: 28 May 2024
Andrew
AustraliaBeds very hard Taxi and tour guides on the premises, very painful to deal with. No means no, but to these guys.
Good location to beach and town
Stayed in May 2024
Reviewed: 27 May 2024
Teressa
New ZealandNothing great Hotel
The location is awesome close to everything, the staff were absolutely AMAZING
Stayed in April 2024
Reviewed: 27 May 2024
Adam
AustraliaBreakfast was average and the beers at the pool bar are pretty expensive for Bali unless it's happy hour..
Big pool.. it backs on to the beach with nice big rooms. Clean and in a good location
Stayed in May 2024
Reviewed: 27 May 2024
Lisa
New ZealandRoom was very damp smelling. Needs to be aired out more.
Grounds and pool are lovely. Impressive choice for breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Tom
AustraliaThe shower heads could do with attention, leaky connections spray everywhere. My safe didn't work and the bedside light flickered.
You are right in the middle of it all but once in the Resort it is quiet and relaxed. The pool backs onto the beach and has nice facilities. Great variety on the buffet breakfast.
Stayed in May 2024
Reviewed: 26 May 2024
Gregory
AustraliaEverything
Everything was great.
Stayed in May 2024
Reviewed: 26 May 2024
Teegee
AustraliaThat we had to leave
Everything was just perfect as we wished to do nothing but decompress after travelling throughout Europe for 5 weeks. We look forward to our return, thank you! >> Block out curtains, the best! :)
Stayed in May 2024
Reviewed: 26 May 2024
Ashish
IndiaProperty/rooms little dated
Good rooms, courteous staff, elaborate breakfast spread, clean pool, located near airport and great value for money
Stayed in May 2024
Reviewed: 25 May 2024
Kon
AustraliaThe location pool and entertainment
Stayed in May 2024
Reviewed: 24 May 2024
Charles
New ZealandPool Lounge Chair cushions were hard and uncomfortable, need to be replaced.
Location was great, nice rooms, great pool, amazing staff.
Stayed in May 2024
Reviewed: 24 May 2024
Phillip
AustraliaThere was just a few maintenance issues that needed to be rectified. Curtain rods falling off. Lights to the cupboard wouldnt turn off. Ants in the kettle. Bath was a bit slippery
Had a great view overlooking the pool. The room was spacious & had a large balcony. The extra toilet was a bonus. Beds wer comfy & aircondtionaing worked well
Stayed in May 2024
Reviewed: 23 May 2024
Stefan
United Statesthe ned was huge and the room was bery nice. Breakfast was excellent too and location was perfect.
Stayed in May 2024
Reviewed: 23 May 2024
Fay
AustraliaBeautiful pool area. Easy to get sun beds and great location
Stayed in May 2024
Reviewed: 23 May 2024
Dimitri
NetherlandsComfy rooms Excellent breakfast Friendly staff
Stayed in May 2024
Reviewed: 23 May 2024
Kwok
United KingdomIt's a 5* resort, so expect to pay higher prices for food and drinks.
Staff friendly and polite. The bedroom is large, clean, and well furnished. It is situated on a busy main street with many shops and restaurants, but as the resort is well set back, there were very little outside noises. The private beach is small but sandy. There were many unoccupied sun loungers.
Stayed in May 2024
Reviewed: 23 May 2024
Linda
AustraliaIdeal for family celebrations.
Stayed in May 2024
Reviewed: 23 May 2024
Margaret
AustraliaThere is nothing I didn't like
This is where we stay before heading to the airport for the overnight flight home. It has spacious rooms with a balcony or terrace to sit and enjoy the beautiful gardens. It is on the beach if you want to ocean swim, the pool area is large and v pleasant. Lots of activities going on if that is your thing but easy to find a quiet spot if needed. Entertainment finishes early at night so easy to sleep.
Stayed in May 2024
Rimini, Italy
Dubai, UAE
San Biagio di Callalta, Italy
Boechout, Belgium
Céré-la-Ronde, France
Tulum, Mexico
Plaka, Greece
Cumbuco, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content